We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza London Kensington

Save
Traveller (658)
Room & Suite (622)
Dining (68)
Nearby Hotels
See allSee all
Overview
  • Excellent54%
  • Very good36%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(149 reviews)
“tube station”(260 reviews)
“umami restaurant”(30 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Offers from Crowne Plaza London Kensington
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza London Kensington
Special Offer: Book Direct and Save
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,692)
There are newer reviews for Crowne Plaza London Kensington
See the most recent reviews
Filter reviews
2,204 results
Traveller rating
1,179
789
179
37
20
Traveller type
Time of year
LanguageEnglish
More languages
1,179
789
179
37
20
Show reviews that mention
All reviewsthe club loungetube stationumami restauranttwo double bedsduplex suitethe natural history museumcromwell roadunagiwaitrose supermarketoverlooking the gardenthe royal albert hallpiccadilly lineholiday innheathrow airportconcierge staffhyde parkexcellent location
FilterEnglish
Updating list...
1,041 - 1,045 of 2,204 reviews
Reviewed 18 November 2014

It feels as if I would spend the better part of my time in London (two times a month) and I saw many hotels in London already. The Crowne Plaza Kensington is for the pragmatic: Very close to the Gloucester Road tube station it gives...More

Thank Werner S
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 20 November 2014

Dear Werner S, Thank you for choosing The Crowne Plaza London Kensington Hotel. We appreciate your review and time taken to leave us your feedback. Regarding the breakfast and more fruits been served, I have discussed this issue with my F&B Manager and will definitely...More

Reviewed 16 November 2014

If you are a tourist or have business near Gloucester Tube station, the Crowne Plaza London Kensington is an excellent choice. My office was a 3 minute walk and this hotel is in the middle of everything you need to make your stay comfortable. 1)...More

1  Thank RaymondGonzales1978
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 8 December 2014

Dear RaymondGonzales1978, Thank you for choosing The Crowne Plaza London Kensington Hotel. We always appreciate our guests reviews. Going an extra mile to make our guests' stay with us better, is fundamental for us. Looking forward welcoming you back in our hotel soon. Kind regards,...More

Reviewed 15 November 2014

We stayed yet again at the Crowne Plaza for 2 nights. As Platinum Ambassadors we were upgraded to a lovely room and opted for Club Lounge Service. The receptionist, Fruzsina, was exceptional in her level of customer care and could not have been more helpful....More

1  Thank Evergreen32
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 8 December 2014

Dear Evergreen32, Thank you for choosing The Crowne Plaza London Kensington Hotel and taking the time to leave us this great feedback. We look forward welcoming you back next year. Kind regards, Joanna Witkoska-Isker Front Office Manager

Reviewed 15 November 2014

We stayed for two nights in early Nov. This was a leisure trip with my family, although I'm an IHG Platinum from frequent business travel. The hotel location was good...5-10 min cab from Paddington station. We had a two level suite which was very roomy....More

Thank CarolinaCouple4
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 8 December 2014

Dear CarolinaCouple4, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us this valuable review. Our staff always try their best to serve our guests. Serkan and Happy are one of many great staff at our hotel. Regarding the suggestion for...More

Reviewed 14 November 2014

Having not been back for a couple of years we stayed again here recently and its just as good as ever. Exec room was lovely overlooking garden and club lounge was great. Breakfast was good, staff were superb from reception to waiters to housekeeping -...More

Thank xingu123
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 8 December 2014

Dear xingu123, Thank you for choosing The Crowne Plaza London Kensington Hotel. Reading reviews from our loyal guests it is always a good thing. We are pleased to hear you have enjoyed your stay. We look forward welcoming you back to our hotel in near...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$202 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#114 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$202 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#114 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (658)
Room & Suite (622)
Dining (68)
Pool & Beach (1)
Amenities (78)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
Lucy L
9 April 2018|
AnswerShow all 7 answers
Response from Gianlu0901 | Property representative |
Dear Lucy, Thanks for your enquiry. I'm glad to inform you that we have some rooms with two queen size beds. If you wish to know if there are available during your stay in London please feel free to contact our Reservation... More
0
Votes
BCTravelAgent
13 March 2018|
AnswerShow all 4 answers
Response from Gianlu0901 | Property representative |
Dear Sandy, I would like to inform you that in most of the Superior Suites with sofa-beds the bathroom is on the upper floor, while in some of them there is a bathroom is each floor. If you have any preferences about it... More
0
Votes
Alyanna C
21 February 2018|
AnswerShow all 2 answers
Response from Gianlu0901 | Property representative |
Dear Alyanna C, I would like to inform you that as hotel policy we are just allowed to store luggage for the check-in day or check-out day, we cannot keep them overnight, but our Concierge Team can support you indicating... More
0
Votes
Room Tips
"For wife and I and our early 20's son we got the two double bed option. Beds were comfortable and room..."
Read review
"appreciate the fruit and waters"
Read review
"Order the Neopolitan pizza from service!"
Read review
"We always prefer the club rooms. Fourth floor king club rooms are very comfortable."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing