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Holiday Inn London Mayfair

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2,019 Reviews from our TripAdvisor Community

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Showing 1,677: English reviews
Chester
Reviewed 5 January 2013

I am a Platinum Priority Club Member and enjoyed my stay immensely. The service was excellent and my upgrade to the Balmoral Suite was lovely and the best London experience we have had since Crowne Plaza, Kensington in August. One word of advice get a suite always........... And join the Priority Club and earn points they work! People only moan...

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Helpful?
Thank Martinj883
Chicago, Illinois
Reviewed 4 January 2013

We're stayed here twice in our travels, most recently in spring, 2012. While the location is the best thing about this place by far, it is actually such a good location that it's worth overlooking some of the property's shortcomings. No issues with the staff at check in. We've always found the staff friendly. The rooms are small and a...

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Helpful?
Thank Chrissy P
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear Chrissy P It pleases me enormously that you chose to return to our hotel. Whilst I understand that for you our location is the main attraction, we are not satisfied. You see, we want you to stay for all that the hotel offers and not just one of its amenities. That is why we are modernising! I trust that...

ohio
Reviewed 4 January 2013

Had a fantastic AAA rate for an executive room at this hotel---had stayed before, several years ago. One can walk to every major London sight and the Green park tube is around the corner. Staff were extremely friendly, eager to please. Encourage upgrade to an executive room if you can---but if you need 2 beds the deluxe double my brother...

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Helpful?
Thank lisa1114art
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear lisa1114art Many thanks to you for expressing your thoughts about our hotel and I am grateful that you returned to stay with us. The hotel, as you pointed out is undergoing a programme of refurbishment and as such working on improved luxury. I too agree that " If you want a comfortable room, good beds, great service, excellent location,...

Switzerland
Reviewed 1 January 2013

As everyone on the forum already wrote the location is fantastic and that's probably why they don't need to invest in the property. The first room we were given had a very dirty, obviously not cleaned bathroom. Front desk was great and immediately gave us another room. Both rooms were on the smaller side with very worn out furniture, old...

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Helpful?
Thank SvenZH
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear SvenZH, I was disappointed to learn that you were less than happy with a room at our hotel. I note, however that you were given another as soon as it came to our attention. I am aware that a few rooms fall short of our standard and we are working hard at improving these as well as other aspects...

eMalahleni, South Africa
Reviewed 31 December 2012

Check-in was fast and efficient even though we changed the booking. Staff were helpful, rooms clean and spacious. Breakfast was good and we ate dinner in the restaurant several times, highly recommended especially the Thai prawn curry. This hotel has an excellent location for tourists.

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Helpful?
Thank Jocamp
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear Jocamp, I thank you sincerely for choosing our hotel. I am happy that you were pleased with the service you received. I am also glad that you found the location and hotel amenities satisfactory and hope you will come back to see us again. Happy New Year to you. I must remember to try the Thai prawn curry. KC

coventry uk
Reviewed 30 December 2012

Excellent hotel which I highly recommend Stayed in 528 lovely clean large , with a view of the ritz over the road Good breakfast very good attentive staff Ideal location for shopping and shows Concierge safe parking ( 45.00) per night though is I think too expensive

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Thank ridinggod
HotelGuestRelations, Manager at Holiday Inn London Mayfair, responded to this review

Dear ridinggod, what a wonderful review, thank you so much! Our aim is to make our guests stay enjoyable and we are glad we achieved it in this case! Looking forward to welcoming you back to our hotel. Best regards, Areti Karali Hotel Manager

cornwall
Reviewed 28 December 2012

we spent two nights in eary december here - 2 adults and our son. On the plus points, the hotel is in a really great position for sight seeing and you can walk to a lot of them, breakfast was very nice and comprehensive in a pleasant room but expensive. Our room was just about big enough for us three,...

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Thank moorlander a
HotelGuestRelations, Manager at Holiday Inn London Mayfair, responded to this review

Dear angiethemoorlander, thank you very much for posting a review of our hotel, your comments are highly appreciated. We are happy to inform you that our bedrooms are being renovated and we are certain that at your next visit you will give is the highest rating! Best regards, Areti Karali Hotel Manager

Sydney, Australia
Reviewed 27 December 2012

Stayed here with hubby for 5 nights in October 2012 using Priority Club Points for entire stay. Upon check-in was upgraded to a bigger room due to hubby's Platinum memership status. Room had a sofa and a couple of chairs and a business desk. It was really roomy for two people! Decor in the hotel and room is dated but...

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Helpful?
Thank Klinsi18
HotelGuestRelations, Manager at Holiday Inn London Mayfair, responded to this review

Dear Klinsi18, thank you very much for posting such a nice review of our hotel. We have forwarded your great comments to the team. Our rooms are large indeed and the location unbeatable, we are happy that you have mentioned it. We are looking forward to welcoming you back to the Holiday Inn London Mayfair! Best regards, Areti Karali Hotel...

Dallas, Texas
Reviewed 25 December 2012 via mobile

As I write this, I am in my room at the Holiday Inn Mayfair. The location is excellent. The room here is excellent. The staff is excellent and attentive. Even the food...typically a disaster in hotels...is well above average. But here's the thing: as great as all that may be, it is simply eclipsed by what can only be described...

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1Thank DinDallasTexas
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear DinDallasTexas, I am very sorry to learn that your otherwise excellent experience in our establishment was tarnished by the charges for internet services. I agree that the rate are high! However, this charge is directly related to the cost to the hotel of providing this service. We are aware of the importance of the internet to our guests and...

Southport
Reviewed 23 December 2012

My Wife and Son stayed for one night (room 527) to visit the theatre (20 minutes’ walk and quicker than the tube) and do a little pre-Christmas shopping. The room had an excellent view - opposite the Ritz and overlooking Piccadilly Square. The hotel is in a great location. The room was clean and good, bed very comfortable, bathroom a...

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Helpful?
Thank Diskdr
HotelGuestRelations, Manager at Holiday Inn London Mayfair, responded to this review

Dear Diskdr, thank you for posting a review of our hotel. We are pleased that you were satisfied with most aspects of your stay. We apologise for any inconvenience caused by our Concierge team and we will make sure that this incident will not happen again. Best regards, Areti Karali Hotel Manager

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn London-Mayfair hotel is located in the heart of Mayfair, London's premier hotel district. With its unparalleled location on the corner of Piccadilly and Berkeley Street, the Holiday Inn Mayfair is ideally situated for your business or leisure stay. This Mayfair hotel is fully air conditioned and all bedrooms are equiped with high speed internet access. The traditional and tastefully appointed hotel is in close proximity to Green Park, Hyde Park,, the Royal Academy, Covent Garden, superb shops in Bond Street, Regent Street as well as many clubs, casinos and night spots. Oxford Street, Harrods, Buckingham Palace, London Eye, Theatres and the West End are all close by. Adjacent to the hotel is Green Park underground station which gives direct access to Heathrow airport and St Pancras International Station for the Eurostar. As well as mainline rail services from Victoria and the Gatwick Express. All Conference & Meeting rooms in this ideal central London location have natural day light and are equipped to cater for any event. Nightingales Restaurant offers modern British cuisine from light snacks to a full a la carte menu. ... more   less 

Additional Information about Holiday Inn London Mayfair

Address: 3 Berkeley Street, London W1J 8NE, England
Region: United Kingdom > England > London > Mayfair
Price Range: $270 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London Mayfair 4*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, HotelTravel.com, Priceline, Cancelon, Cheap Tickets, Travelocity, Odigeo and IHG so you can book your Holiday Inn London Mayfair reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn London - Mayfair Hotel London
London Holiday Inn
Hotel Style:
#256 Business Hotel in London
#261 Luxury Hotel in London
#263 Family Hotel in London
#298 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London Mayfair staff and other travellers.
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Questions? Get answers from Holiday Inn London Mayfair staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms facing the Berkley Street which would give you the city view”
 of 5 bubbles AKRAMA443, 2 Dec 2016 | Read review
“Executive rooms are more spactious”
 of 5 bubbles Simon70, 1 Dec 2016 | Read review
“do not stay in room 701”
 of 5 bubbles tjwade, 16 Nov 2016 | Read review
“Can be noisy on the front, if you want the window open, but good sound proofing if not.”
 of 5 bubbles Glund42, 15 Nov 2016 | Read review
“Bookm in advance”
 of 5 bubbles 596runen, 13 Nov 2016 | Read review
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