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InterContinental London Park Lane

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#128 of 1,087 Hotels in London
Certificate of Excellence
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InterContinental London Park Lane
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2,298 Reviews from our TripAdvisor Community

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Showing 2,018: English reviews
Amman, Jordan
Reviewed 7 August 2014

We were three adults in the room , two beds , great space . Make sure you have club access it is all worth it , amazing breakfast , snacks and evening drinks . A meal at Theo Randall is a must . We have been staying in this hotel for years , one can never go wrong , a...

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Helpful?
1Thank AtiehHamarneh
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear AtiehHamarneh, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. In reading your review it is evident that we have made a long lasting impression. It is comments like these that enable us to motivate our team to achieve greater heights. Once again, thank you for such a wonderful...

Reviewed 6 August 2014

I just recently started staying at the Intercontinental Park Lane and from my last four trips I can safely say that the Hotel is excellent and the service and quality are perfect. The Hotel is walking distance from shops, restaurants and the park. So overall perfect.. A special Thank You to Dragos from reception. Always professional and helpful...

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Helpful?
Thank fk999
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear fk999, Thank you for your comments; I am delighted that you found the hotel suited to your needs. I would also like to thank you for commending our Guest Relations Associate, Dragos. I look forward to welcoming you back in the near future. Best wishes, Caroline Jillings Director of Rooms

Beirut, Lebanon
Reviewed 5 August 2014

Beautiful stay at all levels, Great location as well! Close to everything you need and want to visit. The restaurant is amazing good food and good mood. The lobby cafe is very friendly and entertaining. Staff is amazing, friendly and helpful. Would definitely stay here again.

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Helpful?
Thank Rania K
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Rania K, Thank you very much for your review and kind words following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. It was a pleasure to have you as our guest and we sincerely hope you will afford us another opportunity to welcome you back soon. Best regards, Caroline...

London, United Kingdom
Reviewed 31 July 2014 via mobile

We have had the pleasure of staying in both London InterContinental hotels at Park Lane and Westminster. Park Lane is bigger and busier but this doesn't stand in the way of little personal touches in thoughtful hospitality. The lobby itself is fresh, fragrant and a cool oasis from the hectic outside. The reception staff step from behind their individual podium...

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Helpful?
Thank aloisw8
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear aloisw8, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we were able to leave a positive impression. As you mentioned, it is often those small touches and moments one remember most...

Sao Paulo, SP
Reviewed 27 July 2014

On the way home, after a long journey through Asia, we spent 2 nights in London. We wanted to slow down after so many tours and tight schedules. We chose this hotel for its location and it was fantastic to wake up, cross the street and have breakfast inside Hyde Park, in front of the lake where people was swimming!!...

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1Thank brazilian2005
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear brazilian2005, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. I am delighted to hear that our service and facilities met your expectations. It will be our pleasure to welcome you back to our hotel on your next visit to London. Yours Sincerely, Caroline Jillings Director of Rooms

New York City, New York
Reviewed 23 July 2014

I am usually very picky about my hotels when I'm going on a special trip (this was a three-event short trip: anniversary, birthday, and family reunion), but from the first moment I knew this hotel was the right choice. My secretary knows I'm a bit particular and he maintained extensive correspondence with reservations and concierge to arrange everything (two nice,...

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7Thank DanielKalen
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear DanielKalen, It was with true pleasure I read your review about your recent stay at InterContinental London Park Lane. I am truly delighted to learn that the team made such a great impression and that hotel facilities met your expectations. Thank you for your kind comments about the exceptional service the Concierge team and the Front Desk provided during...

Reviewed 22 July 2014

My wife and I enjoyed our stay here The staff were very friendly The breakfast was great The location was A grade The rooms were nice and cosy with high quality service Overall.:one of the best places to stay in London

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Thank Sgypsy
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear sgypsy, Thank you very much for your review and kind words following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. We all look forward to having another opportunity to welcome you in the not too distant future. Kind regards, Caroline Jillings Director of Rooms

Basel, Switzerland
Reviewed 20 July 2014

Everything works amazingly well here, so we keep going back. Friendly helpful staff, great rooms and the bar serves great cocktails , and sushi! Even though its a busy hotel it never gets in the way of great service, and you never get the feeling that its crowded. Very well positioned for Hyde Park and tube lines.

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1Thank dborch
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear dborch, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. Your loyalty to us is very much appreciated. We are delighted to hear that you had an enjoyable experience and your comments have been shared amongst the team. We trust that we can look forward to welcoming you back...

Irvine, California
Reviewed 15 July 2014

First time in London, I think I picked a right place. The taxi right from LHR took less than an hour, and costed less than 60 pounds. The place is quite easy to get to by cars. The people working in the hotel are all so nice. I met the nicest IC front desk staff I have ever met at...

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1Thank zyxlsy
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear zyxlsy, This is wonderful feedback and I thank you for your kind and enthusiastic words. I would echo your sentiments regarding Andreea and the Club Lounge Team. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we were able to leave a positive impression. I very much look forward to welcoming...

Ironbridge Gorge, United Kingdom
Reviewed 15 July 2014

The staff at this hotel were charming and friendly. They couldn't do enough to help. Try the gin cocktails - heaven! Dinner at Theo's was fab. (even got a free book!) It didn't feel pretentious even though it's a 5 star hotel. Soooo relaxing.

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Thank fordy7777
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear fordy7777, Thank you for your positive comments about your recent stay at the hotel. It is comments like these that enable us to motivate our team to achieve greater heights. I will pass your words to our Theo Randall Restaurant team. They will be very happy to hear them. Thank you once again, and I look forward to welcoming...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: One Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: $407 - $763 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Orbitz, Agoda, Cheap Tickets, Priceline and Jetsetter so you can book your InterContinental London Park Lane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Hotel London
Hotel Style:
#36 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#110 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
17 questions
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Buffalo, Minnesota
over a year ago
Sheffield
Aughton, United Kingdom
3 months ago
11 months ago
Leicestershire, United Kingdom
4 months ago

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Questions? Get answers from InterContinental London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High level for peace and quiet”
 of 5 bubbles Bigboy1959, 15 Feb 2017 | Read review
“Our room on the 5th floor was great!”
 of 5 bubbles 137shelaghc, 11 Feb 2017 | Read review
“The gym offers more equipment than comparable hotel gyms so if working out is important,...”
 of 5 bubbles L87SGmichaelr, 19 Jan 2017 | Read review
“Great position in London”
 of 5 bubbles F5798EMtinas, 19 Jan 2017 | Read review
“A corner room on one side of the hotel will give you a view of Knightsbridge, Hyde Park and Marble Arch! Fab for people watching!”
 of 5 bubbles roisin_corr, 19 Jan 2017 | Read review
5 of 5