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InterContinental London Park Lane

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#133 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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InterContinental London Park Lane
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2,328 Reviews from our TripAdvisor Community

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Showing 2,044: English reviews
Basildon, United Kingdom
Reviewed 21 February 2014

Took a gamble online on expedia who was offering a secret hotel for £129, a 5 star hotel in the area we wanted and was thrilled this was where we would be staying. We arrived at reception to meet very friendly staff who retrieved our booking and informed us we were being upgraded to a superior room......very nice. Our room...

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Helpful?
Thank Paul H
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear phussey73, Thank your for taking the time to review the hotel following your recent stay with us. We are delighted to hear that you had an enjoyable experience and a relaxing sleep. I would like to thank you for recommending the hotel and we look forward to welcoming you back in the near future. Kind regards, Caroline Jillings Director...

Auckland Region, New Zealand
Reviewed 20 February 2014

We spent a really enjoyable weekend at the IC. We were upgraded and also had access to the Club Lounge. The checking was smooth and friendly, and we were shown to the Lounge as our room wasn't ready (at 5pm). Shortly afterwards our key was delivered and we settled into our suite. Not large, but nicely furnished and comfortable. Great...

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Helpful?
Thank Tr4vellover
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Tr4vellover, Thank you for taking the time to write about your experience at the hotel. I am delighted that you enjoyed InterContinental London Park Lane especially the Club Lounge for breakfast. Theo Randall is one of the best Italian restaurants in London. I am very pleased to learn that your experience there was superb! I very much look forward...

Ramsgate, United Kingdom
Reviewed 20 February 2014

Stayed here for 1 night and thought that it was a nice hotel with hassle free check in and comfortable rooms. However, even though I stayed in a deluxe room I ended up facing roof and another side of the same hotel but it didn't really matter to me as it was dark anyway but be aware that if you...

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Helpful?
1Thank James H
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear James H, Thank you for your positive comments about your recent stay at InterContinental London Park Lane. I am particularly delighted to learn that our breakfast was one of the best you had last year! Thank you once again, and I look forward to welcoming you back in the future. Kind regards, Caroline Jillings Director of Rooms

Reviewed 19 February 2014

Had a great stay for valentines weekend, The room was up to expectations with a great view of Westminster and green park. a pity there was no swimming pool at the hotel. the location is excellent with lovely walks through Mayfair

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Thank Globetrotter4467
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Globetrotter4467, Thank your for taking the time to review the hotel following your recent stay with us. We are delighted to hear that you had an enjoyable experience during Valentines weekend. We look forward to welcoming you back in the near future. Kind regards Caroline Jillings Director of Rooms

London, United Kingdom
Reviewed 18 February 2014

We just stayed here with our four children for a two night stay. I couldn't have been more impressed. The staff were so helpful and courteous, the rooms were really lovely, modern and very well-appointed. Although the outside isn't beautiful, inside the decor is so tasteful. I rate the breakfast the best I've ever had in a hotel. It was...

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Helpful?
Thank Hannah102
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Hunnah102, Thank you for your positive comments about your recent stay at InterContinental London Park Lane. I am particularly delighted to learn that you rate our breakfast as the best you had in a hotel! It is comments like these that enable us to motivate our team to achieve greater heights. Thank you once again, and I look forward...

Reviewed 17 February 2014

On Friday I went for some pre-dinner drinks at the Arch Bar with a friend to celebrate Valentines Day. After having two glasses of champagne each, we decided to share one final glass. However, when the bill arrived, we noticed that we were being charged for 7 glasses of champagne instead of 5. Thinking that the waitresses had simply made...

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Helpful?
4Thank Traffle
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Traffle, Thank you for your detailed feedback in regards to your visit at the Arch Bar at InterContinental London Park Lane. I was disappointed to hear that your recent experience at our Bar did not meet your expectations and I would like to offer my most sincere apologies for any inconvenience caused. As detailed on our private conversation, I...

Dublin, Ireland
Reviewed 17 February 2014

After having stayed at the Intercontinental Park Lane last year we decided to return and use our Priority Club Points of the IHG's frequent traveller program, so I won't describe the hotel in full detaile in this review. At check in we were recognized as return guests and offered an upgrade to the Executive Club for 140 GBP (ca. 170.50...

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1Thank Flyers007Dublin
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Flyer007Dublin, Thank you for returning to InterContinental London Park and for leaving your elaborate review of our hotel on Trip Advisor. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. I am delighted to read your observations and that you seem to...

San Diego, United States
Reviewed 16 February 2014

I recently was responsible for a meeting at this hotel for a very senior team of leaders. From the planning process through the delivery of the event, I experienced nothing but professional and thoughtful guidance and amazing execution. The team went out if its way to make me feel like a valued friend - my room was perfectly appointed and...

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Helpful?
1Thank Ken P
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Ken P, Thank you for choosing Intercontinental London Park Lane for hosting your event. I would also like to thank you for taking the time to post your review on Trip Advisor. I am happy to see that you enjoyed your stay overall. I am also delighted that you found the accommodation and service to be worthwhile! It is...

Reviewed 16 February 2014

A night in London for our Anniversary and what a great Hotel to stay in. Check in was smooth and faultless and being a Platinum Member we received a free upgrade. The room was very clean, bright and airy. The top of the range TV and sound system added to the luxury feel, a great view of Wellington Arch rounded...

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Helpful?
1Thank Scutty121
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Scutty121, Thank you for giving us such great feedback on Trip Advisor following your recent stay at our Park Lane property and for being our loyal guest! We are delighted to hear that you have chosen InterContinental London Park Lane for your Anniversary celebration. It is always great to receive positive comments about facilities and the service. The team...

Rogers, Arkansas
Reviewed 16 February 2014

From the moment I arrived to this central London hotel, greeted by friendly gentlemen opening the front doors for me and a lovely women greeting me with a smile, I knew I was going to have a great experience! The hotel smells amazing when you walk in as well. The quality of the lobby and professionalism of the staff are...

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Helpful?
1Thank Matt T
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Matt T, Thank you for taking the time to write about your experience at the hotel. I am delighted that you enjoyed your recent stay with us. London is truly a remarkable city, and I could not agree with you more that the location of the hotel is in a perfect setting to explore all what the city has...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: $410 - $795 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Hotels.com, Priceline, Agoda, Travelocity, Cheap Tickets and Jetsetter so you can book your InterContinental London Park Lane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Hotel London
Hotel Style:
#37 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#114 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
21 questions
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Buffalo, Minnesota
over a year ago
Austin, Texas
15 days ago
Sheffield
Aughton, United Kingdom
4 months ago

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Questions? Get answers from InterContinental London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We have stayed on every side of the hotel. There are no bad rooms.”
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“I believe that rooms with an even number will be facing outside as opposed to inside although it didn't matter to us”
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“High level for peace and quiet”
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