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Lancaster Gate Hotel

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Traveller (524)
Room & Suite (349)
Dining (55)
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Overview
  • Excellent17%
  • Very good52%
  • Average23%
  • Poor6%
  • Terrible2%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,300)
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1,584 results
Traveller rating
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295
731
394
118
46
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All reviewsclose to hyde parkbayswater roadkensington gardenscentral linequiet streettube stationminute walkheathrow expressmarble archtwin roomrooms are smallbreakfast was includedclean hotelyour luggagebus stopfull english breakfastwest end
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961 - 965 of 1,584 reviews
Reviewed October 2, 2013

We flew in from Australia and although didn't have to wait for our room, we were surprised how small it was with the bathroom even smaller, did not reflect the photos on the hotel site at all.However was adequate for our needs, given the price...More

8  Thank Jan S
Response from Paulamcm, Guest Relations Manager at Lancaster Gate HotelResponded January 9, 2014

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay with us. We were disappointed to hear that your stay was less than satisfactory and in particular you were not afforded a high level of customer care. I understand...More

Reviewed September 30, 2013

This was a second choice hotel for our party of 4 however glad we stayed here over our first choice as the location was perfect, breakfast great and all staff very friendly and helpful. Quite a size difference in the 2 rooms booked at the...More

1  Thank 436anned
Response from Paulamcm, Guest Relations Manager at Lancaster Gate HotelResponded January 9, 2014

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay with us. We were thrilled to hear that you enjoyed all aspects of the hotel and in particular that you were afforded a high level of customer care. Customer...More

Reviewed September 29, 2013

I am conflicted on the rating of this hotel. The hotel is very clean, with attentive service at the front desk, and great beds. but I felt I should whisper. It appears to cater to retirees on package tours, who are early to rise and...More

2  Thank Travel1327
Response from Paulamcm, Guest Relations Manager at Lancaster Gate HotelResponded January 9, 2014

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay with us. We were pleased to hear that you enjoyed your stay overall and that you benefited from the proximity to the many transport links that provide ease of...More

Reviewed September 27, 2013 via mobile

Nice clean hotel just opposite Hyde park. Nearby is tube station, "Swan" a great pub, and 10min walking distance from Marble Arch Oxford st. Breakfast was ok and the room was very clean and warm. Unfortunately it was a bit noisy, due to some construction...More

2  Thank NISTAV
Response from Paulamcm, Guest Relations Manager at Lancaster Gate HotelResponded January 9, 2014

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay with us. We were thrilled to hear that you benefited from the enviable location of the Hotel, and found it perfect for travelling around London. We look forward to...More

Reviewed September 26, 2013

We have spent 2 weeks there and really liked it. Pros: No street noise. Rooms are clean, cozy, though not spacious. Friendly staff. Daily room service. TV, air-conditioner, mini-fridge, electric kettle, tea/coffee/creamer. Good location - 5 min to the metro station, 50 min walk to...More

Thank limitofsight
Response from Paulamcm, Guest Relations Manager at Lancaster Gate HotelResponded January 9, 2014

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay with us. We are delighted to hear that you enjoyed your stay with us and in particular that you found the hotel perfect for travelling around London and that...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$106 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$106 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (524)
Room & Suite (349)
Dining (55)
Pool & Beach (2)
Amenities (16)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Susie W
May 13, 2018|
AnswerShow all 11 answers
Response from Edward T | Reviewed this property |
Yes
1
Vote
Kerry S
April 3, 2018|
AnswerShow all 11 answers
Response from Linda M | Property representative |
Yes our rooms have hairdryers.
0
Votes
Anna G
December 4, 2017|
AnswerShow all 6 answers
Response from Scs0216 | Reviewed this property |
Late, but they are very accommodating with their ice! As funny as that sounds, it's hard to get a cold drink in London.
0
Votes
Room Tips
"Room 322 was the second room, roomy and fridge, safe, coffee/tea making facilities."
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"Booked a budget room that was a hike down numerous corridors from the front desk"
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"Stay on the highest floor possible"
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"Hotel is in a very quiet road off the main Bayswater Road so all rooms are good. Also it is near both..."
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