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Mercure London Paddington Hotel

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Mercure London Paddington Hotel
Mercure London Paddington Hotel
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1,350 Reviews from our TripAdvisor Community

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Showing 1,049: English reviews
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Royal Palm Beach, Florida
Reviewed 3 days ago NEW

On our last trip to London, my family and I were fortunate to find the Mercure; it's location made it easy for us, coming from Paddington Station. It was only about a block away, and close to Hyde Park. From the moment we entered, the concierge, Lukas, was welcoming and kind. He gave us all kinds of tips and suggestions....

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Helpful?
Thank Jerianne J
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

We strive to ensure all guests have a wonderful experience when staying with us, your comments on the serviced received are valued by the team. It is a pleasure to hear you would definitely stay with us again. We look forward to welcoming you back. Kind regards Sonya Young Operations Director

Sheffield, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Stayed here for one night to avoid a neighbours noisy party! Mercure always gives great sleep quality and this location is no exception. Lovely small bathroom, I had an exec room which includes a bath - a rarity in London at this price! On the upper floors, road noise is minimal but complimentary ear plugs were supplied, a nice touch....

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Helpful?
Thank karen1573
About Hotel's Favourite Review
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us, it is a pleasure to receive your 5 star rating. It is wonderful to hear we provided you with an oasis of luxury and tranquillity for your night in Paddington. We strive to ensure all guests have a memorable positive experience. We look forward to welcoming...

Cardiff, United Kingdom
Reviewed 4 days ago NEW

Lovely, clean modern hotel very close to Paddington station and tube, very easy access to all the tourist attractions of London. The food in The Garfunkels restaurant for both breakfast and dinner was really good, fresh and tasty, the staff were very friendly and also there to help. There is a small fitness centre on the 2nd Floor so you...

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Helpful?
Thank Mark P
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your stay with us. I am delighted you found the hotel lovely, clean, modern and the location fantastic. Your five star review is very well received by the team. Your comments on the restaurant, Garfunkels are fantastic. I am pleased to hear you found the food fresh, tasty and the service...

Reviewed 4 days ago NEWvia mobile

The hotel stay was really gud there was a slight problem with the lift but the staff was really friendly with helping with luggage !! Overall the friendless of staff and the services was excellent would recommend this hotel .

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Helpful?
Thank neha1993
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for your excellent feedback, it is wonderful to hear you found the hotel excellent. It is our pleasure to read your comments on the friendly service and the excellent experience endured throughout your stay. We look forward to welcoming you back. Kind regards Sonya Young Operations Director

Reviewed 6 days ago NEWvia mobile

Excellent and Friendly staff .Great location and Ultimate service standard.Wish our company send here on regular basis.We were so stress from failure of project and and team very bad mood but peaceful ambience and excellent customer service made us so relax and comfortable and we had amazing evening.Thanks to all staff who contributed.

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Helpful?
Thank Aatma M
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to hear you chose Mercure London Paddington Hotel for your recent team project meeting in London. It is a pleasure to hear you found the team friendly and helpful. We look forward to welcoming you back in the very near future. Kind regards Sonya Young Operations Director

Reviewed 6 days ago NEW

Staff were very friendly and helpful during the stay Room was clean and adequate facilities upon asking questions to staff they had always smile on their face when answering and the answers were very satisfactory ones

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Helpful?
Thank nisha k
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

We strive to ensure all guests leave feeling bestowed with friendship and happy memories. I am pleasured to hear you found the room quiet. We pride ourselves on friendly welcome and for your convenience our Reception Team is available 24 hours a day. We will be happy to assist you with any query you might have. I am pleased to...

Carcassonne, France
Reviewed 6 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 387snowy
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Ridgewood, New Jersey
Reviewed 1 week ago

Nice Staff and good location if you want to be just next door to Paddington station with easy traing / Subway access. However keep in mind with that proximity to such a transport hub, comes problems. for example when I was checking in, a homeless guy barged into the hotel, went to the lobby bar, stole a bottle of Vodka...

Review collected in partnership with this hotel
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Helpful?
Thank Traveler23510
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us. I am delighted to hear you found the team nice, the location good and access to the underground good. It is wonderful to hear you enjoyed the transport hub of Paddington, perfect for exploring the City. Thank you for your comments on the lift, sincere apologies...

London, United Kingdom
Reviewed 1 week ago

We went as a couple. Excellent and convenient check-in and check-out. Though the lift was not working due to external technical fault, the porters were fabulous in aiding us to take the luggage which was commendable. The rooms were cosy. The staff had full knowledge of local area which was very helpful. Would definitely visit it again!

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Helpful?
Thank Trish7582
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us. I am delighted you had an excellent stay and found the service exceptional. The hotel is on the doorstep of Paddington transport hub, offering visitors easy access to all parts of london including a 15-minute connection to Heathrow Airport. We strive to ensure all guests leave...

Preston, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Mercure Hotels
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Helpful?
Thank adrianop595
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 

Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $219 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Expedia and Travelocity so you can book your Mercure London Paddington Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London
Hotel Style:
#317 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Paddington Hotel staff and other travellers.
9 questions
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Leeds, United Kingdom

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Questions? Get answers from Mercure London Paddington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think you could choose a bad room, but go onto their website to see pictures.”
 of 5 bubbles jeriannej, 25 Feb 2017 | Read review
“Gym is on Second floor.”
 of 5 bubbles markpD7246OO, 24 Feb 2017 | Read review
“Not noisy at all”
 of 5 bubbles Trish7582, 19 Feb 2017 | Read review
“The room was too small and when I mentioned it the answer was this is the room size in center London. Ask for something bigger when booking.”
 of 5 bubbles janab871, 13 Feb 2017 | Read review
“Check the size of the rooms when you book”
 of 5 bubbles Geoff3009, 30 Jan 2017 | Read review
5 of 5