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Mercure London Paddington Hotel

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Mercure London Paddington Hotel
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1,298 Reviews from our TripAdvisor Community

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Showing 1,005: English reviews
United Kingdom
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

Perfect location for Paddington station. Rooms may be a little on the small side, but are tastefully decorated and have all facilities necessary for a comfortable stay. Staff are friendly and helpful, stayed here twice within a week, both times enjoyable stay.

Helpful?
Thank John3k
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us, it is a pleasure to receive your 5 star rating. An oasis of luxury and tranquillity. Overlooking a peaceful garden, this elegant converted Victorian townhouse Hotel Indigo London Paddington unites historic prestige and contemporary design inspired by the Fibonacci sequence. We strive to ensure all guests... More 

new zealand
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

This hotel is right next door to Paddington station, which is so convenient when arriving on the Heathrow Express! I arrived as organised, but my booking preference had been mixed up. However, the receptionist eventually upgraded me to a room that fitted the bill perfectly, so her work and assistance were much appreciated, after the initial disappointment! The room was... More 

Helpful?
Thank johnandmaggie
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to read your fantastic review, thank you for taking the time to share your positive experience. I am delighted you found the location perfect for the LHR via Heathrow Express and the Tube. Our location is extremely popular with all our guests for travelling around the city and further afield. We do offer a wide range... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Whatever I'm writing here is straight off the first hand experience, it's not usually easy to score anyone a perfect 5 but this hotel gives me a reason to! I've always heard and read (in tour package disclaimers) and aware that London hotels do not provide fans and AC, rooms are tiny thanks to the space crunch in zone 1... More 

Helpful?
Thank Divyesh U
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your time to share your recent review, I am delighted to read your wonderful comments. It is a pleasure to hear we proved the London hotel room myth. The Mercure London Paddington Hotel offers you the convenience of a central location next to Paddington Station and the comfort of an elegant 4 star contemporary boutique hotel.... More 

Istanbul, Turkey
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

It is literally across the Street of Paddington station. So if you have to catch the first Heathrow Express for an early flight this is the hotel to stay. Rooms are modern and clean. Bus stop very close to the hotel. Restaurant at the hotel entrance.

Helpful?
Thank zmtanberk
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

The Mercure London Paddington Hotel offers you the convenience of a central location next to Paddington Station and the comfort of an elegant 4 star contemporary boutique hotel. It is wonderful to hear you enjoyed the modern decor and found the hotel clean. Our housekeeping team will be delighted with your comments. We look forward to welcoming you back in... More 

Bucharest, Romania
Level Contributor
5 reviews
5 hotel reviews
Reviewed 3 weeks ago

The hotel is conveniently located to the London Paddington station. The area is quite busy with traffic, next time would choose other location in London, unless on a very tight train schedule. The room was nice and modern, luckily with no direct window out, so it was quiet. The staff was very welcoming and friendly.

Review collected in partnership with Accorhotels.com

Helpful?
Thank simonaecaterinab
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your time to share your recent feedback following your stay with us. I am delighted you found the room quiet, the staff welcoming and the service friendly. It is an honour to read your kind comments. We take great pride in ensuring all guests feel at home when staying with us. I am sorry to hear... More 

Manchester
Level Contributor
120 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 3 weeks ago via mobile

Such a convenient location, it can't get any better as it's outside Paddington station which is super easy from Heathrow. Room was very small but comfortable bed and bathroom was fine. Probably better options further from the station available but you pay the price for convenience. Could hear some chatter in the corridors but no noise from the road or... More 

Helpful?
Thank miss-b20
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to hear you chose Mercure London Paddington Hotel for your recent trip to London. Located just a 1-minute walk from Paddington train and tube station, this modern hotel is a 17-minute walk from Hyde Park, and 3 miles from both the British Museum and the Natural History Museum. It is wonderful to hear you were not... More 

Moscow, Russia
1 review
Reviewed 4 weeks ago

My daughter and me stayed for a week and a half at Mercure Paddington hotel. We were allocated in a very good spacious room with all necessary conditions. The room was quiet and clean with good furniture. The staff was very friendly and always helpful. The location is also great, just a stone's throw to bus stops and Paddington underground... More 

Helpful?
Thank alla888b0la
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to read you chose to stay for a week and a half at Mercure London Paddington Hotel, we are delighted you had an excellent stay. We strive to ensure all guests leave feeling bestowed with friendship and happy memories. I am pleasured to hear you found the room quiet, clean and the furniture good in the... More 

phoenix
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago via mobile

Just stayed a night at the Mercure right next to London Paddington Station. It is literally right outside of it so it is perfect for connection to LHR via Heathrow Express and the Tube is in the station too. I arrived at noon after flying all night from the US and they gave me a room right away. That was... More 

Helpful?
Thank gonequiteabit
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to read your fantastic review, thank you for taking the time to share your positive experience. I am delighted you found the location perfect for the LHR via Heathrow Express and the Tube. Our location is extremely popular with all our guests for travelling around the city and further afield. The handy smartphone comes with our... More 

Rapid City, South Dakota
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

My room was small but very clean and orderly. Safe, coffee maker, and snack tray in the room. I have stayed at this hotel many times going back to about 1990. I always feel safe. The location is very convenient to the Paddington Station. Garfunkel's is located right in the hotel with good food and good service. The staff is... More 

Helpful?
1 Thank 387larry
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for sharing your excellent review with us, it is a pleasure to hear you feel safe when staying at the hotel. I am delighted to read you have returned regularly since 1990 - we take great pride in ensuring all guests have a memorable stay and chose Mercure London Paddington Hotel as their hotel of choice in London.... More 

Leeds
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 October 2016

I stayed here for 4 nights last week becuase I was workign near Marble arch. The price was better than hotels in that location and it was just a few minutes onthe bus or 15 minutes walk. For London the bedroom was a good size and nice modern bathroom that was relatively spacious. There was a v small bar if... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank misterchaps
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to receive your fantastic feedback. I am delighted to hear you chose Mercure London Paddington Hotel for your 4 night stay in London. We are ideally situated just metres away from Paddington Station allowing easy access across the city and beyond. We take great pride in ensuring every guest has a five star experience when staying... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 

Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $186 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London
Hotel Style:
#313 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Paddington Hotel staff and other travellers.
8 questions
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Leeds, United Kingdom

See all questions (8)

Questions? Get answers from Mercure London Paddington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade if you can and avoid the restaurant!”
 of 5 bubbles johnandmaggie, 14 Nov 2016 | Read review
“No suggestions.”
 of 5 bubbles 387larry, 1 Nov 2016 | Read review
“For two people you need the Executive room, but it costs.”
 of 5 bubbles TrudiU, 18 Oct 2016 | Read review
“dont book a double!”
 of 5 bubbles kitten42, 20 Aug 2016 | Read review
“don't stay here.”
 of 5 bubbles nick_everitt, 13 Jul 2016 | Read review
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