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Holiday Inn London - Kensington

Booking.comUS$174*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn London - Kensington
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3,972 Reviews from our TripAdvisor Community

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Showing 3,100: English reviews
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Preston, United Kingdom
Reviewed today NEWvia mobile

We booked a double room but we're given twin beds in a room that resembled a store cupboard. receptionist not very helpful but eventually they changed our room. We ordered a prosecco at the bar the bill said 175ml for £9 but the staff poured 125ml we had to speak to the manager on two occasions who was very rude...

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Helpful?
Thank sallyh1506
Leeds, United Kingdom
Reviewed yesterday NEWvia mobile

I stayed here for one night on business. I had a king size room which was small but functional and clean. It had all the standard amenities including a safe and an iron, which is very useful when on business. The bed was good, not as good as at premier inn hotels, which are all about having a good night's...

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Thank Nina_007007
Reviewed 2 days ago NEW

Nice Hotel with nice views, clean, high standard, good breakfast buffet, placed outside of the stress of London center with loads of restaurants and shops around. Gloucester Road tube just around the corner, very handy to get to the center. I will with no doubt stay here again.

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Thank Ulf O
Shropshire, UK
Reviewed 2 days ago NEWvia mobile

We stayed here for two nights in April 2017 as a base for the London marathon. The hotel is very nice with the bar, reception and restaurant areas looking very new and stylish. The room itself was clean, tidy, modern and quiet however it was a bit on the small side, particularly for a twin room. So basically I have...

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Thank philipo49
Milton Keynes, United Kingdom
Reviewed 3 days ago NEW

The room was very small. The door to the bathroom was so heavy, it hurt to open it, giving us repetitive strain injury after just one night. The shower screen was so leaky that the floor was like a skating rink and very dangerous. We had to waste a towel to dry it. The beds were actually comfortable. The linen...

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Thank Pennyanne2012
Hong Kong, China
Reviewed 3 days ago NEW

I've primarily chosen this hotel because of price and the proximity to the tube station (high street kensington). Based on convenience, I'd rank this place high. Tube station is just a few minutes away, there is a decent size super market and organic food store nearby, convenient take away places and starbucks at your lobby. The minus part - my...

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Helpful?
Thank muse m
Muechen, Deutschland
Reviewed 4 days ago NEW

Good things first: The place has been partially refurbished lately and is really nice and clean. The (standard) rooms are small but ok for central London. Clean and modern bathrooms, impeccable housekeeping. The bar offers quite a good range of drinks and the servers were nice. The proximity to High Street Kensington Station makes it very easy to get around,...

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2Thank Chefarzt
Bengaluru, India
Reviewed 4 days ago NEW

Sometimes one find everything to be good about a hotel like Great location, friendly staff, nice lobby; still your overall experience is extremely bad. That is exactly the case here. Rooms are tiny, poor layout, not enough place to keep your belonging and end up dedicating half of your bed for this. Mirror does not have light and difficult to...

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3Thank NeerajG100
northampton
Reviewed 6 days ago NEWvia mobile

Greeted by a very pleasant Doorman who took our case to reception where a very polite professional team member checked us in. Our room was large and comfortable, the well equipped accessible bathroom/wet room was an added bonus. (Unfortunately it got rather too wet as the drain was a little slow, but not a huge issue) Excellent location just 5...

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Helpful?
Thank happyholidaymaker55
Stefano B, Front Office Manager at Holiday Inn London - Kensington, responded to this review

Dear happyholidaymaker55, Thank you for choosing the Holiday Inn London Kensington. I was delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. I am very pleased to read your kind comments regarding the staff and let them know of your comments. I hope...

Brussels
Reviewed 1 week ago

I've stayed in this hotel several times over the years, the first time when it was called Kensington Close and wasn't even part of a hotel chain. This time I arrived in London in the morning, and was able to check in, even though it was only about 9:30. Such a blessing! Great service - people seemed to appear out...

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Helpful?
1Thank ClaireinBrussels
Stefano B, Front Office Manager at Holiday Inn London - Kensington, responded to this review

Dear ClaireinBrussels, I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stefano B. - Front of House Manager

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07/05/2017 08/05/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free Internet
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more   less 

Additional Information about Holiday Inn London - Kensington

Address: Wrights Lane | Kensington, London W8 5SP, England (Formerly Kensington Close Hotel)
Region: United Kingdom > England > London > South Kensington
Price Range: $185 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Kensington 4*
Number of rooms: 708
Reservation Options:
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Also Known As:
Kensington Close London
Hotel Kensington Close
Kensington Close Hotel London
Hotel Style:
#69 Spa Hotel in London
#359 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Kensington staff and other travellers.
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Questions? Get answers from Holiday Inn London - Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in another hotel!”
Pennyanne2012, 25 Apr 2017 | Read review
“Better to avoid this hotel”
  • Bathroom. Since washbasin is dark, one needs to take shave inside room
  • Study table cannot be used, Since fridge is fitted below study table. :-(
NeerajG100, 24 Apr 2017 | Read review
“Get a room near the lifts. It's like a warren upstairs and signs back to the lifts are non-existent.”
T8726KEmarcb, 19 Apr 2017 | Read review
“I am not sure if there is a good room. Was quite noisy with the staff slamming the doors every morning.”
juliejJ1806RI, 18 Apr 2017 | Read review
“Nothing negative about this exceptional hotel”
adrianh301, 6 Apr 2017 | Read review
5 of 5
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US$174* /night
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Prices are for 1 room, 2 adults
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