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Holiday Inn London - Kensington

Booking.comUS$174*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn London - Kensington
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3,970 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London - Kensington
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Showing 3,099: English reviews
sunderland
Reviewed 10 March 2016

My colleague and I stayed here for 2 nights on business. Check in was fine, with the room being ready for our arrival. Although I'd booked a superior room, it was rather small. I dread to think how big the standard rooms are! Breakfast is £12 per person if paid for on check in and £16 if booked on the...

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Helpful?
Thank junewpd
Sheffield, United Kingdom
Reviewed 9 March 2016 via mobile

We stayed here for 3 nights. Its an excellent hotel.1. Staff are excellent.They go that extra mile to ensure you feel totally taken care of.Excellent in every way all of them.The doorman.The receptionists.The bar people.The breakfasr staff.All the managers always smiling and helpful.The maids did a lovely job keeping the room clean and fresh.2. The rooms.We stayed in an executive...

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Thank littlealison
Lourdes R, Manager at Holiday Inn London - Kensington, responded to this review

Dear Alison, Thank you very much for taking the time to post a review of your recent stay with us. I was so glad that you enjoyed your stay with us with your family and to read that you found our Team “Excellent in every way” it means a lot to us. Thank you for your review and for your...

Leeds, United Kingdom
Reviewed 9 March 2016

Review collected in partnership with Amoma.com
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Thank Michael J
Lourdes R, Manager at Holiday Inn London - Kensington, responded to this review

Sheffield, United Kingdom
Reviewed 8 March 2016

very disappointed just arrived back from a wkdn in london and a stay at KCH - our room must have been the smallest ever - no room to swing a cat! the pictures were nothing like it! great location fro Royal albert hall and you wouldn't believe that the hotel had such horrid rooms but they do so be careful...

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Thank SamandAndyR
Tegryn, null, United Kingdom
Reviewed 8 March 2016

Yes, the single rooms are small, but no smaller than other Hotels in London I have stayed in. However, the bed was super comfortable, the room and bathroom spotlessly clean. The room was quiet, well lit & well ventilated. Breakast OK, but rather overpriced. Ate the breakfast first morning but subsequently ventured out to find better value places just around...

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Thank SueGlorney
Lourdes R, Manager at Holiday Inn London - Kensington, responded to this review

Dear Sue, Thank you very much for your complimentary review of our Hotel. I was delighted to read that you enjoyed your stay with us and our beds are indeed superb! They are all created especially for the Kensington Close Hotel. Thank for choosing our Hotel and please feel free to contact me personally next time you are planning to...

Newton Aycliffe, United Kingdom
Reviewed 7 March 2016 via mobile

The Kensington Close Hotel is one of 3 or 4 similar hotels in relatively close proximity in Hammersmith and Kensington. It is well appointed, and the staff were lovely, friendly and helpful. Breakfast was ace! My room was fine, but I got a twin, and had no idea when booking. The bathroom was clean and modern if a little cramped....

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1Thank Tom B
Jersey, United Kingdom
Reviewed 7 March 2016 via mobile

For a 4 start hotel this is overpriced and not worth the money. The beds are uncomfortable and the overall experience was not one I enjoyed for my birthday weekend. The original price for the room was expensive however treated myself and my partner to later find out this was excluding breakfast at £12 pp per day (for two £24...

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1Thank RyanJersey
Lourdes R, Manager at Holiday Inn London - Kensington, responded to this review

Dear Ryan, Thank for choosing our Hotel recently and for your feedback. I must admit that this is a comment we receive rarely, our beds are very comfortable and created especially for us. We do have a very dedicated Rapid Response Team happy to assist our guests with any request 24/7. I am very sorry to read your feedback on...

Leeds, United Kingdom
Reviewed 7 March 2016

This hotel was in a very nice area and close to the tube station and the Natural History Museum. The rooms were smaller than expected and looked on the photos but they were extremely clean, well decorated and comfortable. I would stay again. The staff were friendly and the bar area was lovely.

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Thank Jade A
Milton Keynes, United Kingdom
Reviewed 6 March 2016 via mobile

Really nice location situated close to tube station. The reception area is clean and spacious with plenty of staff on hand. Rooms clean and modern. Breakfast had a very good selection of food on offer ranging from fresh fruit, cereals, continental, and cooked. Didn't have time to use many other facility's but would stop here again.

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Thank Mark M
Reviewed 6 March 2016

Had a disappointing start to our stay, I had booked though Super-brakes on a deal for the weekend two nights and dinner - great price and well worth checking your options though super-brakes as they also give vouchers for during your stay. However when I booked Super-brakes confirmed that we could have a double room even though the deal was...

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Helpful?
Thank Jacqueline M

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07/05/2017 08/05/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free Internet
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more   less 

Additional Information about Holiday Inn London - Kensington

Address: Wrights Lane | Kensington, London W8 5SP, England (Formerly Kensington Close Hotel)
Region: United Kingdom > England > London > South Kensington
Price Range: $182 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Kensington 4*
Number of rooms: 708
Reservation Options:
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Also Known As:
Kensington Close London
Hotel Kensington Close
Kensington Close Hotel London
Hotel Style:
#69 Spa Hotel in London
#360 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Kensington staff and other travellers.
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Questions? Get answers from Holiday Inn London - Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in another hotel!”
Pennyanne2012, 25 Apr 2017 | Read review
“Better to avoid this hotel”
  • Bathroom. Since washbasin is dark, one needs to take shave inside room
  • Study table cannot be used, Since fridge is fitted below study table. :-(
NeerajG100, 24 Apr 2017 | Read review
“Get a room near the lifts. It's like a warren upstairs and signs back to the lifts are non-existent.”
T8726KEmarcb, 19 Apr 2017 | Read review
“I am not sure if there is a good room. Was quite noisy with the staff slamming the doors every morning.”
juliejJ1806RI, 18 Apr 2017 | Read review
“Nothing negative about this exceptional hotel”
adrianh301, 6 Apr 2017 | Read review
5 of 5
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US$174* /night
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Prices are for 1 room, 2 adults
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