We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Lancaster London

Show Prices
#236 of 1,086 Hotels in London
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Lancaster London
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,423 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Lancaster London
See the most recent reviews
Showing 2,846: English reviews
Tel Aviv, Israel
Reviewed 9 August 2014

I spent a week in London on a professional course. the course itself was in neighborhood called Hayes which requires a twenty minutes train ride from central London. Since It was a whole week I wanted to stay in the city itself and not in a not-very-good neighborhood such as Hayes. I chose that hotel because of its central location,...

 Report
Helpful?
1Thank Shachar_B
LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear Shachar_B, Thank you for your wonderful review. We are very pleased you had a great stay, particular that the Nipa Thai restaurant has left such a lasting memory for you. We are this month refurbishing our Nipa Thai restaurant which will further enhance the experience. We look forward to welcoming you back very soon. Kind regards Thoralf Kretzschmar

Plano, Texas
Reviewed 8 August 2014

We love the location of this hotel -- right off Hyde Park with the Lancaster Gate tube station just around the corner. We found the hotel to be clean and very comfortable as well as fairly priced. The staff were so accommodating to all of our needs. We will definitely stay here again.

 Report
Helpful?
1Thank SandyH75075
LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear SandyH75075, Thank you for your amazing review. We are delighted that our staff has provided you with excellent service and catered for all your needs. We hope you will be choosing the Lancaster London again during your next trip to London. Kind regards Thoralf Kretzschmar

London, United Kingdom
Reviewed 5 August 2014

Excellent customer service from all departments. Very friendly staff who are prepared to go the extra mile to ensure that you have a relaxing stay. The rooms are a good size and the view excellent. Parking can be difficult if you can't get a space in the hotel car park. The Guest Relations Manager, Doreen Soltan, is excellent and her...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank HRHPOW
LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear HRHPOW, Thank you for your lovely comments and the praise of our Guest relations Manager Doreen. It is great to read the Lancaster London has met all your requirements and expectations. We hope to have you as our guest soon again. Kind regards Thoralf Kretzschmar

Cairo, Egypt
Reviewed 4 August 2014

An ideal location almost near to most of London's attractions, near the Lancaster Gate underground station, very friendly and helpfull staff, clean rooms, excellent housekeeping service. I highly recommend the hotel for all my friends going to London and it would be my choice for my next visit.

 Report
Helpful?
1Thank gimmy46
LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear gimmy46, Thank you for your great review. We are very pleased that you really enjoyed your stay at the Lancaster London and that you will be recommending us to your friends. We hope to welcome you back very soon. Kind regards Thoralf Kretzschmar

Alsager, United Kingdom
Reviewed 3 August 2014

recently stayed for two nights as we took in a show. was a little disappointed with the room size as it was a little on the small side....we took advantage of the weekend special rate and had a superior room which was vert definitely one of the smaller rooms i have stayed in on my frequent visits to london. having...

 Report
Helpful?
2Thank AndrewMU4995AF
LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear AndrewMU4995AF, Thank you for your review on Tripadvisor. We are delighted that our team has exceeded your expectations and created memorable moments for you. I am sorry to hear that the room was a bit too small for you; I would recommend to book from the deluxe category upwards, I am confident these room types will meet your expectations....

Oxfordshire
Reviewed 3 August 2014

Stayed for one night and was reasonably priced for London.was a good location for the shops(about 5-10 mins walk to Oxford st) also had parking at £35 for 24 hours which was pretty good.Staff was very helpful and always happy to help,especially the guy on the door. Had the buffet breakfast which was £15 a head which was ok but...

 Report
Helpful?
2Thank Harris29
LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear Harris29, Thank you for your review on Tripadvisor. It is a pleasure to read that our facilities have catered very well for your needs. We are also delighted that you found our team to be accommodating and helpful. We hope you have reason to stay in London soon again and will be choosing the Lancaster London. Kind regards Thoralf...

Reviewed 3 August 2014

We stayed at the Lancaster London for five days week before last. With the metro right around the corner and bus stop next to the building, getting downtown was a breeze. In the evenings it was very pleasant to take a stroll through Hyde Park, the Italian gardens, and Kensington Gardens all of which are right next to the hotel....

 Report
Helpful?
1Thank Brian R
LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear Brian R, Thank you for your feedback on Tripadvisor We are glad that we have met all your expectations and made your stay an excellent experience. I am delighted to inform you that since the end of July our WIFI is now completely free for the entire stay. We are listing to the opinion of our guest and have...

Reviewed 2 August 2014 via mobile

Staff could not have been more helpful, room clean and good value, breakfast high quality and location ideal. High quality hotel but unpretentious. Quick response to room service calls. We will be going back and taking the children.

 Report
Helpful?
Thank KayHencher
LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear KayHencher, Thank you for your review on Tripadvisor. It is great to hear that you had a wonderful stay and are already look forward to coming back with your children. We have some family friendly packages available on our website, I invite you to have a look at them. We hope to see you soon. Kind regards Thoralf Kretzschmar

Reviewed 2 August 2014

It was really good. The service was excellent. I'll be back! It was clean. Free WiFi and good food. The location was great, you can walk almost everywhere. I really liked the service. They we're so kind and good. They were smiling all the time!

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Charlen S
LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear Charlen S, Thank you for your lovely review. We are thrilled to know that you had a great stay with us and look forward to welcoming you back in the near future. Kind regards Thoralf Kretzschmar

Stockholm
Reviewed 1 August 2014

We stayed for two nights in a room on the 8th floor with great views of London and Hyde Park. It was unusually hot in London in July so we were very pleased to be in a hotel with good air-condition! The room was spacious and airy as well as bright and fresh. The bed was very comfortable. The bathroom...

 Report
Helpful?
Thank Castor_Dioskouros
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Castor_Dioskouros, I am absolutely delighted to know you had a wonderful stay with us, and thank you so much for your very kind words. It is always our aim to exceed guest expectations, and I am thrilled you found our staff, bedroom and food to be amazing. Your feedback was very important to us and I am glad to...

1,226 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (780)
Viewed
View from Room (95)
Viewed
Room/Suite (178)
Viewed
Hotel & Grounds (92)
Viewed
Bathroom (47)
Viewed
Dining (56)
Viewed
Business Centre/Function Rooms (11)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (299)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (344)
Viewed
Amenities (31)
Viewed
Executive Club Room (36)
Viewed
Hyde Park Suite - Luxury Royal Park View (59)
Viewed
Presidential Suite (55)
Viewed
Dining (32)
Viewed
Royal Park Suite (37)
Viewed
Superior Double Room (23)
Viewed
Superior Twin Room (26)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (102)
Viewed
Dining (23)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (9)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (48)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Lancaster Gate Hotel
#430 of 1,086 in London
2,045 reviews
The Westbourne Hyde Park
#121 of 1,086 in London
194 reviews
Show Prices
Show Prices
Show Prices
Paddington / Maida Vale
Park Grand Paddington Court
Park Grand Paddington Court
#199 of 1,086 in London
793 reviews
Arbor Hyde Park Hotel
#175 of 1,086 in London
594 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more   less 

Additional Information about Lancaster London

Address: Lancaster Terrace, London W2 2TY, England
Region: United Kingdom > England > London
Price Range: $271 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Travelocity, Cheap Tickets, Agoda, Hotel.de, HotelsClick, Jetsetter, LateRooms, HRS, Reservation Counter and Despegar.com so you can book your Lancaster London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lancaster London Hotel London
Royal Lancaster London
Hotel Style:
#130 Family Hotel in London
#153 Romantic Hotel in London
#177 Luxury Hotel in London
#206 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Lancaster London staff and other travellers.
34 questions
Ask a question

See all questions (34)

Questions? Get answers from Lancaster London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go high - but ask to be away from the building works.”
 of 5 bubbles 418nich, 24 Mar 2017 | Read review
“High Floors are definitely the best”
  • Hyde Park and Lancaster. photo by Akhlad
 of 5 bubbles Akhlad1, 20 Mar 2017 | Read review
“Rooms on higher floors obviously have the best views, and views towards to east are much more impressive than those towards the west.”
 of 5 bubbles 699lennarts, 20 Mar 2017 | Read review
“Join as a Friend and try to get the higher floors”
 of 5 bubbles shirleys286, 19 Mar 2017 | Read review
“High rooms for best views.”
 of 5 bubbles tonytsj1, 13 Mar 2017 | Read review
5 of 5