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Royal Lancaster London

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Traveller (927)
Room & Suite (623)
Dining (148)
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Overview
  • Excellent49%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,757)
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Traveller rating
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1,081
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1,533
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1,361 - 1,365 of 3,153 reviews
Reviewed January 21, 2015

A girlettes weekend in London. Perfect location, nearby tube, bus and taxis. Staff exceptional, welcoming,helpful and extremely courteous. Lovely triple room with city view. Buffet breakfast great. Definitely the hotel for city break. Well done Lancaster.More

1  Thank Kingswoodtrekker
Response from LancasterLondonHotel, Front Office Manager at Royal Lancaster LondonResponded January 25, 2015

Dear Kingswoodtrekker, The team and I are delighted that you enjoyed your room ,location and service from the team. As a team, we strive to exceed our guests expectations and a review such as yours is so rewarding when the teams efforts are noticed by...More

Reviewed January 21, 2015

Visiting the Lancaster for an awards dinner over 360 diners in the ballroom flawless service excellent food when you consider starter & main where both fish cooked to perfection. On arrival greeted by doorman opening our door and welcoming us,same standard all the way through,reception,bar...More

1  Thank David H
Response from LancasterLondonHotel, Front Office Manager at Royal Lancaster LondonResponded January 25, 2015

Dear David H, I am delighted to read your wonderful review of your stay with us, and thank you so very much for taking the time to write it and for your truly lovely comments which I will pass to all the team. I am...More

Reviewed January 20, 2015

This hotel was wonderful. Beautifully presented and the staff are so friendly and helpful. The location was excellent with views of Hyde Park, so easy access to the park and surrounding tourist destinations. Easy walk to Buckingham Palace or Kensington Palace. Also within walking distance...More

Thank Aashish70
Response from LancasterLondonHotel, Front Office Manager at Royal Lancaster LondonResponded January 21, 2015

Dear Aashish70, The team and I are delighted that you enjoyed your room, location and service. It really is encouraging to read such a wonderful review. As you have mentioned, we enjoy great location here at the hotel and glad to know that you could...More

Reviewed January 19, 2015

Wow …. What a wonderful stay we had. I’d booked three double rooms as we were celebrating my Dad’s 80th birthday. When we turned up in the Reception area we knew we were in for a treat as its warm (with an open fire) and...More

Thank Dawn on holiday
Response from LancasterLondonHotel, Front Office Manager at Royal Lancaster LondonResponded January 21, 2015

Dear Dawn on holiday, Thank you so much for choosing us for your dad 80th birthday celebration. I am delighted to know that the team made your stay wonderful. As a team, we strive to exceed our guest’s expectations and a review such as yours...More

Reviewed January 18, 2015

My wife and I stayed at the hotel for the first time over the 2014/15 New Year period for 9 days. We found that the location was great with Bus and Tube services almost on the doorstep. Although it was possible to walk through Hyde...More

1  Thank Les H
Response from LancasterLondonHotel, Front Office Manager at Royal Lancaster LondonResponded January 21, 2015

Dear Les H, Let me just say what a great pleasure it was to have you stay with us at The Lancaster London recently and thank you for taking the time to write a review on Tripadvisor. We were thrilled to learn that you decided...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$340 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#89 Family Hotel in London
#143 Luxury Hotel in London
#153 Romantic Hotel in London
#204 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$340 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#89 Family Hotel in London
#143 Luxury Hotel in London
#153 Romantic Hotel in London
#204 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (927)
Room & Suite (623)
Dining (148)
Amenities (31)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Questions & Answers
Ask a question
Noura A
January 27, 2018|
AnswerShow all 4 answers
Response from Royal Lancaster L | Property representative |
Dear Noura, apologies for the tardiness in responding on behalf of the hotel. We have a selection of facilities and services available to cater for infants. We do offer a buggy, bottle sterilizers, cots and baby bath. I... More
0
Votes
westlife07
February 28, 2017|
AnswerShow all 8 answers
Response from Martin W | Reviewed this property |
I'm sure this will not be a problem for such a good hotel.
2
Votes
Room Tips
"Spire suite light and airy with views."
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"Ask for a view room of the city Unless you want to overlook Kensington Gardens - the views across London are..."
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"Ask for room with a view over Hyde Park"
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"The city view rooms offer a great outlook over London - we had views to the London Eye."
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