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Thistle Kensington Gardens

2,088 reviews
#298 of 1,081 Hotels in London
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Traveller (484)
Room & Suite (255)
Dining (32)
Overview
  • Excellent40%
  • Very good45%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“hyde park”(304 reviews)
“central line”(61 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Reviews (2,088)Write a Review
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Show reviews that mention
All reviewshyde parkqueensway tube stationcentral linealbert hallconvenience storenotting hillbus stopminute walkfirst floorstandard roomjunior suitemarble archstayed for two nightsexcellent breakfastexcellent locationweekend breakan upgrade
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1 - 5 of 1,743 reviews
Reviewed 3 days ago

Excellent hotel, great staff, good location, very clean with pleasant room. Enjoyed food which we ate in the restaurant. The particular joy was the fact that every member of staff was helpful to a degree well over our expectation.More

Review collected in partnership with this hotel
1  Thank raymondhurle
Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded 2 days ago

Dear raymondhurle, Thank you for your amazing review and we were thrilled you had an enjoyable stay with us. We are particular glad our staff was more than helpful and you gave us the opportunity to provide dinner in our restaurant for you. We do...More

Reviewed 4 days ago

Disappointed with: Very slow wifi. No fridge! 32-inch TV in 2018! Broken TV remote. No baththub. No hooks in the room for coats (only hangars). Heating is too slow - don't stay here in the thick of winter. Windows aren't properly insulated. No concierge to...More

Thank Cranbagg
Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded 2 days ago

Dear Cranbagg, Thank you for your review and we are glad you enjoyed the location of the hotel. Non of the rooms have a fridge, however we can provide one on request. All our rooms are a mixture of bath or shower and we will...More

Reviewed 5 days ago

Located 5 minutes walking from the subway, just in front of Kensington Gardens, excellent location. The hotel starts in the 1st floor (the Shad starts in the 40th...), very good staff, the room was large to London standards, huge bed, nice working table. Got there...More

Thank JoaoRCosta
Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded 2 days ago

Dear JoaoRCosta, Thank you for your nice review and we are please you had a great stay with us. We are pleased the staff was to our satisfaction and you enjoyed the size of the bedroom. We are glad you stayed for dinner and breakfast...More

Reviewed 5 days ago

the hotel staff - especially Alex went out of their way to accommodate and meet the needs of the guests., making the stay memorable - the tea is always hot compared to other hotels where it is usually warmMore

Thank tofeus
Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded 2 days ago

Dear tofeus, Thank you for your great review and we pleased you had a wonderful stay at the Thistle Kensington Gardens. We are particular thrilled that you liked the staff and the service we provide, we will pass on your compliments to Alex as well....More

Reviewed 5 days ago

Clean, friendly, reliable, great location. (*****) I travel to Britain frequently and I highly recommend this hotel. I've stayed in many hotels as an American visitor and I'm used to rooms in London being MUCH smaller than back home, so if you're American, the room...More

Thank William A
Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded 2 days ago

Dear William A, Thank you for your amazing review and we are pleased you enjoyed your stay with us so much. We will pass on your compliments to the team and especially Dante, Evelina and Nadejda. We do hope we can welcome you back to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$137 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#171 Business Hotel in London
#209 Romantic Hotel in London
#217 Luxury Hotel in London
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$137 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#171 Business Hotel in London
#209 Romantic Hotel in London
#217 Luxury Hotel in London
Room types
Non-Smoking Rooms, Suites
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Traveller (484)
Room & Suite (255)
Dining (32)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
23 February 2018|
Answer
Response from will_he_is_15 | Reviewed this property |
Showers have a fixed rain head plus a flexible head, but the hose won't reach around the glass partition.
0
Votes
23 February 2018|
Answer
Response from JoaoRCosta | Reviewed this property |
Cannot remember, but it is a good bathroom
0
Votes
Anna-Marie P
30 December 2017|
AnswerShow all 7 answers
Response from Jacqui M | Reviewed this property |
Yep,it sure does!
1
Vote
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12345618
Room Tips
"We liked 611 with excellent view over Hyde Park"
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"The park-facing rooms is also facing a street that can get noisy."
Read review
"garden view"
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"good service, free WiFi, restaurant in lobby, clean bathrooms/toilets, great location, near subway/tube, AC"
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