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Thistle Kensington Gardens

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#299 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Thistle Kensington Gardens
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1,841 Reviews from our TripAdvisor Community

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There are newer reviews for Thistle Kensington Gardens
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Showing 1,551: English reviews
Madrid, Spain
Reviewed 4 weeks ago

We stayed there for three nights in a comfortable room with great views of Hyde Park. The hotel is very well located for visiting mayor London attractions and the underground line also runs at night during the weekends. Breakfast was very good, we ended up skipping lunch everyday. Hotel staff was very polite and helpful. Many thanks for the reservation...

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Helpful?
Thank icarrascal
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you very much for such a nice comment and sharing it with us ! We are happy you enjoyed your night with us here at Thistle Kensington Gardens and that everything was to your satisfaction. It is great to learn our team had all displayed such an impression throughout your visit to ensure you could have an enjoyable stay,...

Bridgend
Reviewed 4 weeks ago

I always stay at the Thistle Kensington Gardens when visiting London. This is an excellent hotel, first class service, lovely rooms, excellent location overlooking Kensington Gardens. Quiet location but only 5 minutes from Oxford Street.

Review collected in partnership with this hotel
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1Thank carolynd274
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you very much for such a nice comment and sharing it with us ! We are happy you enjoyed your stay with us here at Thistle Kensington Gardens and that everything was excellent. I will really enjoy passing your feedback on to our team. I look forward to the pleasure of welcoming you again to Thistle Kensington Gardens in...

Southern Wales, United Kingdom
Reviewed 4 weeks ago

Recently stayed at this hotel for the third time. It has its own car park and a bus stop and tube station close by. The location is perfect for walking in the parks, close to Knightsbridge area and even Piccadilly and other sights are in walking distance. The hotel itself is warm, clean and very comfortable. The Staff were very...

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Helpful?
Thank Jeff J
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel and its services. We are glad you had a pleasant stay with us and that you were particularly happy with the service our team provided and the location was convenient for you. Please do contact us directly next time you visit London. We look forward to welcoming you back!

Romsey, England, United Kingdom
Reviewed 5 weeks ago

We picked this hotel off the hotels direct website to mix it with seeing a show, I phoned a few days before speaking to a lady called Roberta, I asked her if I organized flowers sent to the hotel if she could get them to the room which she did. The room was also upgraded so we had a nice...

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Helpful?
1Thank Paul N
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you very much for such a nice comment and sharing it with us ! We are happy you enjoyed your stay with us here at Thistle Hotel Kensington Gardens and that everything was to your satisfaction. I look forward to the pleasure of welcoming you again to Thistle Hotel Kensington Gardens in the near future.

Reviewed 15 February 2017 via mobile

We stayed at the Thistle Kensington Gardens for 2 nights as part of our daughters 2nd birthday celebrations. The staff were excellent. It was mentioned at breakfast that it was our daughters birthday and Sandor asked for our room number. Went returning that evening we had three slices of the most scrummy chocolate fudge and caramel cake, a large birthday...

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Helpful?
2Thank Paula S
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Happy 2nd Birthday to your daughter! we hope she liked all the treats and thank you for taking the time to review our hotel and its services. We are truly pleased to hear that you had such a excellent stay here at Thistle Kensington Gardens. We pride ourselves on our team and our customer service so it is with great...

Reviewed 14 February 2017

Lovely hotel and staff in great location opposite Hyde Park . Only minor issue ,cards for lift didn't always work but staff were always on hand to help. Excellent breakfast with plenty of choice . Parking under hotel . 20 min walk to Oxford street or Albert Hall . Had a great weekend.

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Helpful?
2Thank Ken P
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you very much for such a nice comment and sharing it with us! We are happy you enjoyed your stay with us here at Thistle Hotel Kensington Gardens and that everything was to your satisfaction. It is great to learn you had an excellent breakfast and the hotels location suited your visit, it's our pleasure. I look forward to...

Essex
Reviewed 14 February 2017

I booked the room direct through the internet and a day later was invited to choose a room. This I did as we wanted a room on the top floor but when I checked in and showed the room confirmation I was informed it was unavailable. The seems a pointless exercise if the room is not going to be available....

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Thank EssexEunie
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Following your recent stay here at Thistle Kensington Gardens, I would like to thank you for having taken the time to post your comments. It is our passion to ensure that we provide our guests with the highest standards of product and service at all times. We apologise for the disappointment you have felt regarding not getting the room your...

Wales
Reviewed 13 February 2017

Stayed here for 2nights with my two Daughters In law.The room was lovely & plenty big enough for three of us.Comfy beds .Lovely shower .Towels big & soft.Staff very pleasant.& hotel in good location close to Paddington train station& close to tube station.We will definitely stay again. Thank You. S Whitney.

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Helpful?
Thank Shirley10Wales
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Following your recent stay here at Thistle Kensington Gardens, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you enjoyed your visit and I have shared...

sandhurst berkshire
Reviewed 12 February 2017 via mobile

After checking in and checking buses out from the most pleasant reception staff we made our way to our room that we were able to choose before we arrived. Our room was very nice, clean and very comfortable. After resting a bit and having a cuppa we then realised that we were short on teabags. I rang room service and...

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Helpful?
1Thank Jackie1962_11
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel and its services. We are truly pleased to hear that you had such a fabulous stay here at Thistle Kensington Gardens. We pride ourselves on our team and our customer service so it is with great pleasure I can pass the positive feedback you have given, to the team (especially...

Boston, Massachusetts
Reviewed 11 February 2017

What happened, Thistle? I used to be your biggest fan outside of the UK. I loved staying at Thistle Lancaster Gate, which you no longer own. I would actually tell people who were going to London to check out the Thistle hotels. Well, those days are over. I was traveling for business and stayed 7 days in a tiny, austere,...

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Helpful?
Thank ratgirl2015

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more   less 

Additional Information about Thistle Kensington Gardens

Address: 104 Bayswater Road, London W2 3HL, England
Region: United Kingdom > England > London
Price Range: $211 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Kensington Gardens 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Thistle Kensington Gardens London
Hotel Style:
#172 Business Hotel in London
#189 Family Hotel in London
#210 Romantic Hotel in London
#220 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Thistle Kensington Gardens staff and other travellers.
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Questions? Get answers from Thistle Kensington Gardens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware of connecting rooms unless you want to hear your neigbours”
 of 5 bubbles trikoJerusalemIsrael, 23 Mar 2017 | Read review
“Opt for a higher floor as it is located on a busy main road”
 of 5 bubbles MushyMarsh, 22 Mar 2017 | Read review
“Request high floor room”
 of 5 bubbles tnkrbelldcu, 15 Mar 2017 | Read review
“odd numbered rooms look over park but are usually exec rooms”
 of 5 bubbles lorraineb748, 6 Mar 2017 | Read review
“Higher Floors will give you a chance of better park views.”
 of 5 bubbles JamieKariuki, 26 Feb 2017 | Read review
5 of 5