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Thistle Kensington Gardens

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#288 of 1,063 Hotels in London
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Thistle Kensington Gardens
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1,909 Reviews from our TripAdvisor Community

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Showing 1,599: English reviews
Reviewed 23 November 2015

The hotel is over a busy petrol station with its entrance round the corner and a lift and stairs to 1st floor reception. On arrival the first impression at 1st floor level was quite good, clean and smart looking, although we were a little early to book in we were given the room keys straight away. We made our way...

2Thank Comman
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Comman, I was incredibly disappointed to read your recent review and would very much like the opportunity to offer my apologies directly to you. We regularly manage busy breakfasts, you will no doubt have read other reviews praising our breakfast and service, so it is incredibly disappointing that this is your experience. I would be grateful if you could...

Swindon, United Kingdom
Reviewed 23 November 2015 via mobile

We stayed for 1 Saturday night, choosing the hotel for its location, brand and rating. We arrived at 13:55 and when checking in, was told the room would be ready in 30 mins. We explained our day had be planned around check in at 14:00 (as per booking confirmation) and that we had travelled a few hours, so expected a...

1Thank Burnell87
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Burnell87, I know we have already contacted you following your feedback, but I would once again like to reiterate our apologies for the experiences you faced. I can assure you we will follow up on all of your feedback to ensure it does not happen again. We do try to manage our busy breakfasts by informing guests of peak...

Hurghada, Egypt
Reviewed 18 November 2015 via mobile

Very nice hotel overlooking the Hyde park with good location near to the city center, bus station in front of the hotel or you can just two minutes to queens way underground metro station. Rooms are clean and are well decorated with tea and coffee making facility , reception staff are very helpful and friendly

Thank Seagull H
Melbourne, Australia
Reviewed 18 November 2015

Arrived very early, lady behind the desk changed our room and got it cleaned so we could check in early, she was extremely polite and helpful. Location is great and hotel was spotless. Room size was average size ( a lot bigger than other hotels in London) however very comfortable and in great condition. looked over Hyde Park was a...

Thank dale b
Ipswich, United Kingdom
Reviewed 17 November 2015 via mobile

This hotel came up on a Groupon deal which made it attractive (had we paid 'full price' we'd have been a bit disappointed). It was easy enough to reach from Queensway tube, even with a medium wheeled case. Buses including route 390 (for Oxford St. And various stations) and some open top hop on/off tours stop right outside. The park...

Thank g0akc
Reviewed 15 November 2015

Nice size room with lovely view of Hyde Park - although road noise was a problem - but Bayswater Road is a main route in and out of London. Didnt eat there so can't comment on any of the food but good range of drinks in the bar. Got a cheap online deal so happy with what we paid for...

Thank Shaz192
Athens, Greece
Reviewed 14 November 2015

I spent two nights there on a business trip. The location is truly excellent, close to many great places for sightseeing, shopping or dining. Nevertheless, the hotel itself is located above a petrol station! The bed was comfortable, the design tasteful, the broadband connection strong and the breakfast good. The price was not on the low side, but taking into...

Thank Panos T
Pontypool, United Kingdom
Reviewed 13 November 2015 via mobile

Had a one night stay bought for me as a birthday present, double deluxe room with an evening meal, breakfast and parking. Brilliant offer through Groupon. The staff bent over backwards and gave a fantastic service in all departments. After a few beers and a bit of a night out we were even treated to a homemade pizza on the...

1Thank Samuel M
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Samuel M, Thank you for your recent review and for taking the time to share your experiences. I was delighted you chose our hotel for your birthday celebrations and equally delighted that the team here were able to make your stay so much more enjoyable. I hope we get to welcome you back next year, if not before. Thanks...

Weston-super-Mare, United Kingdom
Reviewed 13 November 2015 via mobile

Very nice welcome by friendly staff Good choice of sandwiches, pastries and scones with jam and clotted cream Arrived very early but not a problem for the staff Excellent value for money, very clean and good atmosphere in restaurant Toilets spotlessly clean with hand towels, very nice

Thank Robert D
Reviewed 12 November 2015

Great hotel great location . Breakfast was fabulous cooked English cereals or small selection of cheese and ham also pastries. That's the good bit . Parking is on site at £24 for 24hrs . There are 2 car parks the first on ground level the second underneath hotel . As arrived I parked in the ground level which is small...

Thank peterjones38

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11/06/2017 12/06/2017
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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more   less 

Additional Information about Thistle Kensington Gardens

Address: 104 Bayswater Road | Hyde park, London W2 3HL, England
Region: United Kingdom > England > London
Price Range: $190 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Kensington Gardens 4*
Number of rooms: 175
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Also Known As:
Thistle Kensington Gardens London
Hotel Style:
#172 Business Hotel in London
#189 Family Hotel in London
#210 Luxury Hotel in London
#210 Romantic Hotel in London
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faved Hyde Park.... Just perfect !”
SharonD872, 27 May 2017 | Read review
“The hotel great location close to underground, Kensington Park which is gorgeous. Would come again!”
_shirleylk49, 23 May 2017 | Read review
“The elevators make access easy to the higher floors with nice views.”
Susan2009, 22 May 2017 | Read review
“The "deluxe" rooms face Hyde Park. Nice views on the higher floors. A Waitrose convenience store is right below the hotel.”
97bobb, 19 May 2017 | Read review
“Good hotel with great transport links”
DavidA271, 17 May 2017 | Read review
5 of 5
US$138* /night
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