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Thistle Kensington Gardens

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#301 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Thistle Kensington Gardens
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1,839 Reviews from our TripAdvisor Community

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Showing 1,549: English reviews
Bristol, United Kingdom
Reviewed 20 August 2015

Every member of staff we encountered was polite, smiling & most helpful.The room was comfortable & reasonably big. Bed was comfortable & air conditioning useful. Tea & coffee supplied with kettle & complimentary water both natural & sparkling was appreciated. It was quiet in the room although breakfst was very busy so there were a good number of guests.All in...

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Helpful?
Thank penelope057
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Penelope057, Thank you for your recent 5/5 review and for sharing your experiences. I am delighted the team made such a positive impression on your stay and you managed to enjoy all of our facilities. I certainly hope we can welcome you back to the hotel soon. Kind regards - Andrew Byrne, General Manager

Glasgow, United Kingdom
Reviewed 18 August 2015

We booked a standard double and standard twin room for 4 nights in July.. The twin was upgraded. Both on 8th floor., the twin had views over the park and high enough to see over the trees. They had no problems. Our double was what we expected for standard. View at the back. Not big but fine when you are...

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1Thank Marion E
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Marion E, I was very pleased to read that you and your family enjoyed your stay with us recently, thank you for sharing your experiences. Your feedback is important as it allows us to constantly review and improve what we do - the measure of that is what we do when things go wrong and I am delighted that...

East Midlands
Reviewed 18 August 2015

We found the staff extremely polite, friendly, helpful and efficient. Very convenient location just round the corner from Queensway tube and great to be opposite the park where we enjoyed a lovely picnic on Sunday. We had an awesome view of Kensington Gardens from our ninth floor bedroom. There was plenty of choice for breakfast and we were quickly seated...

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Thank LottieEastMidlands
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear LottieEastMidlands, Thank you for your 5/5 review and lovely comments regarding the team, which I have shared. We have an enviable location and indeed the views from the higher floors are amazing. I am delighted you enjoyed breakfast and your stay overall. Many thanks again for your review. Kind regards - Andrew Byrne, General Manager

San Diego, California
Reviewed 17 August 2015

The hotel accommodations, European breakfast,cocktails, diner were all stupendous. The staff did everything possible to guide and direct us.l Hotel directly across the street from Kensington Palace. Really reasonable price for the lovely accommodations. Convenient store on the corner. Only 4 blocks from a beautiful quaint village with great greek, italian, indian food and shops

Review collected in partnership with this hotel
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Helpful?
Thank Pookeygirl
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Pookeygirl, Thank you for your recent 5/5 review. We are in an enviable location close to many tourist attractions and easy transport links. However, the difference we always strive for is the team enhancing your stay - it appears on this occasion we literally did help you with anything. Thank you for sharing and thank you for your review....

Gadsden, Alabama
Reviewed 16 August 2015

The staff was very helpful and nice. The location was close to the Underground and very convenient. The breakfast buffet was very good. The wifi was fast and always worked. The cleaning staff did a superb job. My only negatives is that the rooms are very small with very little space to put things away. The bathrooms and shower are...

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Thank Tampauro
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Tampauro, Your review just about sums up what we are trying to achieve, a great location supported by a great team. Thank you for your review and for highlighting this. I take your point on board about small hotel rooms, especially in London, and whilst I cannot physically change that, I certainly can impact the other areas of the...

Coventry, United Kingdom
Reviewed 15 August 2015 via mobile

We stayed for one night whilst visiting the city with family. On arrival we noticed how clean the hotel was. We were greeted well by the staff on reception and were promptly given our room keys. We stayed on the forth floor, the rooms were bright and airey. Basic but enough for one night. The beds were very comfortable and...

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Thank nao2004
Reviewed 14 August 2015 via mobile

Very small rooms with a very large price No room to put suitcases were offered a upgrade to a queen bed room at 20 pounds a night extra bathroom clean but carpet very stained however very very close to bus and tube stations

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Thank Lawrence S
Eastbourne, United Kingdom
Reviewed 14 August 2015

My husband and I stayed here for one night to celebrate our first wedding anniversary, as we had booked tickets for Much Ado at the Globe the next day. The hotel is in an excellent location, overlooking Hyde Park, and is easy to find. We were greeted by a friendly and helpful young man, who informed us that our room...

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4Thank leelee29_11
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear leelee29_11, Your recent review was an absolute pleasure to read, thank you for taking the time to share this. I have spoken to Dale and shared your comments, he is delighted he was able to enhance your stay in some small way. It is usually always the team that make the difference, that is certainly clear on this occasion...

Coventry, United Kingdom
Reviewed 13 August 2015

Stayed for one night early July and booked an executive room as these are much larger and well appointed. The room was excellent, good wifi and good aircon keeping it nice and cool on a couple of hot days. Check in was good and the staff were very helpful in checking that all the rooms on a large booking were...

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2Thank bsnsjone
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear bsnsjone, I was delighted to read that you had an 'excellent stay' recently, thank you for sharing your experiences. I am glad the hotel met all of the needs of your group and that the team looked after you from arrival to departure. A pleasure to read and share, thank you again. Kind regards - Andrew Byrne, General Manager

Sydney
Reviewed 12 August 2015 via mobile

Stayed here for 3 nights from 7-10 August. The positives: The location was great, right across the road rom Hyde park and about a 2 minute walk to Queensway tube station. There was a petrol station below which was great as we were able to pick up incidental items easily. The negatives: I booked a standard room and the rooms...

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Thank Sally_McLeod87

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more   less 

Additional Information about Thistle Kensington Gardens

Address: 104 Bayswater Road, London W2 3HL, England
Region: United Kingdom > England > London
Price Range: $211 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Kensington Gardens 4*
Number of rooms: 175
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Also Known As:
Thistle Kensington Gardens London
Hotel Style:
#172 Business Hotel in London
#189 Family Hotel in London
#210 Romantic Hotel in London
#220 Luxury Hotel in London
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware of connecting rooms unless you want to hear your neigbours”
 of 5 bubbles trikoJerusalemIsrael, 23 Mar 2017 | Read review
“Opt for a higher floor as it is located on a busy main road”
 of 5 bubbles MushyMarsh, 22 Mar 2017 | Read review
“Request high floor room”
 of 5 bubbles tnkrbelldcu, 15 Mar 2017 | Read review
“odd numbered rooms look over park but are usually exec rooms”
 of 5 bubbles lorraineb748, 6 Mar 2017 | Read review
“Higher Floors will give you a chance of better park views.”
 of 5 bubbles JamieKariuki, 26 Feb 2017 | Read review
5 of 5