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Thistle Kensington Gardens

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#287 of 1,078 Hotels in London
Certificate of Excellence
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1,753 Reviews from our TripAdvisor Community

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Showing 1,491: English reviews
Ness Ziona, Israel
Reviewed 18 March 2015

good location/ nice rooms very close to hyde park and kensington gardens/. best brakfest in london that was my 2ed time in this hotel anf i will love to come back/ close to the tube station and to all London activities

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Helpful?
Thank zvilivne
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear zvilivne, Thank you for your very positive 5/5 review and for choosing the hotel for a second visit. Breakfast really is the most important meal of the day - I'm delighted you ranked ours the 'best breakfast in London'! Thanks again for your review. Kind regards - Andrew Byrne, General Manager

Reviewed 18 March 2015

The staff was amazing right when we walked in. We arrived there early at 9 am after a long flight and they gave us a room right away. The location itself is about 5 minutes walk to two Tube stations, Queensway and Bayswater. We walked to High Street Kensington and V&A museum from our hotel through the Kensington Garden, which...

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Helpful?
Thank MarcellaTanzil
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Marcella Tanzil, Thank you for your review of your recent stay. We really do love our location with so many attractions and connections to really explore this great city. Thank you for your feedback on the bed, we'll be sure to look into this across all rooms, and for highlighting the few drunken tourists you encountered - I hope...

Swindon, United Kingdom
Reviewed 18 March 2015

forget the exterior the interior is plush, friendly efficient staff, excellent breakfast and bar prices not bad for london we would stay again and recommend and cheap parking good walk from centre but ok if fit buses outside and tube closeby

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Thank 5peasant
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear 5peasant, Thank you for your 5/5 review and positive comments regarding the hotel. Your recommendation as a place to stay when visiting London is much appreciated. Thanks again for your review, please contact me directly when you are looking to stay in London again. Kind regards - Andrew Byrne, General Manager

Reviewed 18 March 2015

It was our first time in London. We stayed two nights (14th -16th february), and the service was excellent. The receptionist kindly helped us organize an itinerary for interesting places of the city. The room was modern, clean, warm and comfortable. The hotel is really well located. It's next to Hyde Park, a beautiful area. And is well communicated, with...

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Helpful?
Thank Miriam P
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Miriam P, Thank you very much for your review of Thistle Kensington Gardens, and in particular your positive comments regarding the service and location. I am delighted you enjoyed your weekend and hope we get the chance to welcome you back to the hotel soon. Thanks again for your review. Kind regards - Andrew Byrne, General Manager

Colchester, United Kingdom
Reviewed 18 March 2015

Great location for the hotel with lovely view over Kensington Gardens. I thought that the "upgraded" room was over priced and not really what I would have expected for an upgrade. It was a very small room and although the view was good you had to stand up to see out of the window so you could really relax and...

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Thank Kerrie P
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Kerrie P, Thank you for your review. I am sorry that this experience did not meet your expectations, I can assure you that I will discuss this in detail with the team. With over 70 items on our menu, I'm not sure 'limited' is necessarily the correct term. The tuna sandwich is £7.95, a bowl of chips £3.00. I...

Reviewed 18 March 2015

One of the best breakfasts in town for the price and definitely the best coffee but... you are a number and not a person. Rooms are clean and tidy and well equipped. Try not to get room x11 or x13 where the service entrance is as sometimes you can hear the door closing through the night. Good access to london...

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Thank Dave F
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Dave F, Thank you for your recent review, I am genuinely sorry we did not meet your expectations on this stay with us. We are constantly reviewing our service and standards, I will certainly react to your feedback with the team. I would welcome the opportunity to discuss your stay in further detail, and offer you a reason to...

Istanbul, Turkey
Reviewed 17 March 2015

Close to everywhere, bus, subway, Hidepark, What you need in London. I suggest to use the Bus instead of Underground. If you get the bus number 148 you can go to Wesminister and aroud, just walk to left cornet you can get the bus to Camden Town :) If you going to stay 4-5 day and mostly travel in zone...

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Thank HSYNDRN
Reviewed 17 March 2015

The location could not be better. Close to two undergrounds with the park across the road.The rooms were very good and the breakfast was superb. All the staff were very helpful.I would not hesitate to recommend this hotel.

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Thank dkpsandhurst
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear dkpsandhurst, Thank you for your review and for the recommendation. As I've said before, we really do love our location in the city, great transport links and close to a number of wonderful attractions. I hope we can welcome you back to the hotel very soon. Thanks again for your review. Kind regards - Andrew Byrne, General Manager

uk
Reviewed 17 March 2015

Very good, friendly,clean and convenient.had one night stay and found the hotel a very clean and tidy noise free.very handy to get into central London. The rates were very reasonable and will certainly stay there again.

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Thank dunthatch
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear dunthatch, Thank you very much for your recent review following your stay with us. I was pleased to read you enjoyed your breakfast - it is after all the most important meal of the day! I hope we can welcome you back to the hotel very soon. Kind regards - Andrew Byrne, General Manager

Helsinki, Finland
Reviewed 17 March 2015

Stayed here for four days and enjoyed the experience. Lovely staff, excellent breakfast, clean and great location. Decorated with style and well kept :) Good value for your money! Kensington Gardens accessible right across the street for a nice morning jog or stroll down town.

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Helpful?
Thank EdeFinland
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear EdeFinland, Your 5/5 review was very pleasing to read and to share with the team. I am delighted you enjoyed your stay and sincerely hope to welcome you back to the hotel when you are next in London. Please do not hesitate to contact me directly on your return. Kind regards - Andrew Byrne, General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more   less 

Additional Information about Thistle Kensington Gardens

Address: 104 Bayswater Road, London W2 3HL, England
Region: United Kingdom > England > London
Price Range: $167 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Kensington Gardens 4*
Number of rooms: 175
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Also Known As:
Thistle Kensington Gardens London
Hotel Style:
#172 Business Hotel in London
#189 Family Hotel in London
#209 Luxury Hotel in London
#210 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Thistle Kensington Gardens staff and other travellers.
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Questions? Get answers from Thistle Kensington Gardens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the room facing the hyde park”
 of 5 bubbles Nan220979, 27 Nov 2016 | Read review
“Higher up and facing the park is nice - Bayswater is a very busy road but the traffic noise was not a problem on the 8th floor”
 of 5 bubbles AlexandriaGrandDad, 21 Nov 2016 | Read review
“Views from the upper floors really good.”
 of 5 bubbles ianmB2618BS, 19 Nov 2016 | Read review
“Park view isn't attractive, just loud. Try to get a room to the sides or back.”
 of 5 bubbles HDBGermany, 17 Nov 2016 | Read review
“Ask for a park view room on the higher floors.”
 of 5 bubbles NeedSun00, 14 Nov 2016 | Read review
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