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Citadines South Kensington

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#200 of 1,087 Hotels in London
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Citadines South Kensington
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669 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Athens, Greece
Reviewed 29 December 2016

excellent location of the hotel, near the underground station and near το important museums.. Very good service, the room was very confortable for three persons, without noise and with very good quality of sleep.

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Helpful?
1Thank ioannak789
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear ioannak789, Thank you for your great comments and taking the time to share your wonderful review. I am delighted to hear you had a pleasant stay. We pride ourselves on our friendly and attentive staff, who endeavour to provide all our guests a comfortable and helpful service. In addition, I am happy that our accommodation met your expectations. We...

Exeter, United Kingdom
Reviewed 27 December 2016

Very Clean well appointed rooms. Lovely friendly,welcoming and helpful staff. Great location. Like that the toilet and bathroom are separate which is very useful when staying with a friend or other family member. Very quiet for London I wouldn't have known I was in the centre of London which for a country girl is saying something! Only downside, which is...

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Helpful?
Thank DevonGirl18625
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear DevonGirl18625, Thank you for your 5* feedback which will be shared with the team at Citadines South Kensington. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Kindest Regards, Gabor Toth

Reviewed 25 December 2016 via mobile

Staff very friendly and helpful Room good for family of 4 Nice and cozy but staircase very creaky and doors hinges loose. Need some maintenance otherwise overall good . Location is a short walk from Gloucester station.

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Thank Sally C
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Sally C, Thank you for your feedback which will be shared with the team at Citadines South Kensington. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to seeing you again. Best Regards, Gabor Toth

Reviewed 22 December 2016 via mobile

Clean and nice apartment hotel. A short walk to train station (Gloucester road) and near two supermarkets (Tesco and waitrose) Room is in the design of a loft apartment. I would recommend this place to my friends and family members. Pleasant stay

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Helpful?
1Thank Alison L
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Alison L, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. Kindest Regards, Gabor Toth

Maidstone, United Kingdom
Reviewed 20 December 2016

We had a single night stay at Citadines, South Kensington to provide a base for a work event around the corner. Upon arrival we received a warm welcome and were quickly checked in. The room was spacious and exactly as described with a small kitchenette alongside the more usual hotel facilities. The location is perfect with access to the tube...

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Helpful?
1Thank Lee B
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Lee B, Thank you for your kind review and I am very pleased to hear you had such an enjoyable stay. Indeed, our residence is suitable for both leisure and business travellers since we are situated in a very good central location, within walking distance to Gloucester Road. I am glad that you were able to benefit from this...

Metro Manila, Philippines
Reviewed 18 December 2016

We had a wonderful, superb stay at Citadines Kensington, London. The front desk staff were all so accommodating. They were the friendliest. They made our stay very pleasant and enjoyable. We were assisted in everything that we needed. Our room was very clean, spacious and with very comfortable beds and pillows. The location was excellent. The underground was 5 minutes...

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Helpful?
1Thank kootieforever
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear kootieforever, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We very much look...

Reviewed 16 December 2016 via mobile

My family of 5 stayed in your apartment from 3 - 13 Dec 2016 and thoroughly enjoyed our stay while holidaying in and outside London. Place is clean and safe. Staff are friendly and helpful. Location is great, with only 3 minutes to the nearest underground station.

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1Thank Lawrence T
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Lawrence T, Thank you for your feedback which will be shared with the team at Citadines South Kensington. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future. Kindest Regards, Gabor Toth

Singapore
Reviewed 15 December 2016

Good location and efficient check in and check out. Will definitely stay here again. The gloucester road station is also well located and connects you will to the attractions in london. Even though room is slightly small, it is sufficient for a small family.

Review collected in partnership with this hotel
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1Thank r0ziahi
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear r0ziahi, Thank you for your 5* review! I’m very glad to hear the majority of your stay was positive. I hope we are able to further exceed your expectations when you stay with us again, we very much look forward to welcoming you back to Citadines South Kensington London. All the best. Best Regards, Gabor Toth

Reviewed 13 December 2016 via mobile

All things are excellent. .the reception staff is very good persons ...mechalee from Italy and another girl from Italy .a girl from hungry .another girl from Spain. A guy from lituania. All of them are friendly and professional services and smile face .. the hotel very clean and comfortable. Good place in london for accommodation. ..thax. 4 all and hope...

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Helpful?
Thank Alaamlo k
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Alaamlo k, Thank you for taking the time to submit your feedback on Tripadvisor. I’m very glad to hear your stay was so positive and enjoyable. Your kind comments about our front desk team, especially Michele, Enrica, Victoria and Stan, are much appreciated and will be shared with the rest of the staff at the property, I am sure...

Athens, Greece
Reviewed 13 December 2016

I booked this apart hotel for a business trip, 2 nights only, but it seemed much nicer than what was being offered in the area for the same budget. The hotel itself is nothing special, but the rooms are clean and the design is neat and pleasant to the eye. No grimy carpets and stained windows here, but there were...

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Helpful?
Thank Angeliki T
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Angeliki T, Thank you for your great comments and taking the time to share your wonderful review, I am pleased to hear you had a nice stay. We pride ourselves on our friendly and attentive staff, who endeavour to provide all our guests a comfortable and helpful service. Furthermore, the value of our serviced residence match what you paid...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Apartment hotel; some with full kitchens; multilingual staff; restaurant & bar; situated near Kensington Gardens. ... more   less 

Additional Information about Citadines South Kensington

Address: 35 Gloucester Road, London SW7 4PL, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $217 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines South Kensington 3*
Number of rooms: 92
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Also Known As:
Citadines Prestige South Kensington Hotel London
Citadines Hotel London
Hotel Style:
#22 Green Hotel in London
#151 Romantic Hotel in London
#271 Family Hotel in London
#346 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Citadines South Kensington staff and other travellers.
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Questions? Get answers from Citadines South Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the 1 bedroom suites are larger than others - ask for a bigger one for extra space”
 of 5 bubbles NinaS, 5 Feb 2017 | Read review
“stay somewhere else”
 of 5 bubbles 285garyp, 3 Feb 2017 | Read review
“Ask for a room overlooking Petersham Lane, very quiet.”
 of 5 bubbles DevonGirl18625, 27 Dec 2016 | Read review
“Our room was located on the side street of the building which was very quiet”
 of 5 bubbles kootieforever, 18 Dec 2016 | Read review
“At 500mts to museums”
 of 5 bubbles alexandracor17, 9 Dec 2016 | Read review
5 of 5