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    The Cumberland

    Great Cumberland Place, London W1H 7DL, England
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    2017-08-27 2017-08-28
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    US$241US$261
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    Traveller (1270)
    Room & Suite (454)
    Dining (68)
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    Overview
    • Excellent30%
    • Very good39%
    • Average18%
    • Poor7%
    • Terrible6%
    Travellers talk about
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    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
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    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
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    4.5 Star Hotel
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    Amba Hotel Marble Arch
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,116)
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    1 - 5 of 5,216 reviews

    Reviewed 2 days ago via mobile

    Very poor service I arrived at the hotel with my two children I got a room away from the elevator Although I asked for a room close to the elevator The next day they exchanged a room for us shame entered the third bed room...More

    Thank Shirly B
    Response from Susie S, General Manager at The CumberlandResponded yesterday

    Dear Shirly B, I would like to thank you personally for taking the time to give us your positive and constructive feedback, it is through feedback such as yours that we can rise to the challenge of exceeding our guests expectations. Please accept my sincere...More

    Reviewed 2 days ago

    Small rooms, old furniture, nothing special about the hotel, costruction work, you are paying for location only and all other things are average or below average. For someone looking for good location it will fine, but if you are looking a nice hotel he should...More

    Review collected in partnership with this hotel
    Thank alhosani7
    Response from Susie S, General Manager at The CumberlandResponded yesterday

    Dear Alhosani7, Thank you for your review of our hotel on TripAdvisor. I am sorry that you found your stay with us disappointing. We have investigated all of the points that you have raised in your review and are currently in the process of changing...More

    Reviewed 2 days ago via mobile

    I would like to give my opinion about my experience in your hotel Actually I reserve multiple times in your hotel and I think this would be the last because of Domi and Naoual banana they weren't respectful they prefer guests upon guest so on...More

    1  Thank Dr M
    Reviewed 3 days ago

    The Cumberland is conveniently located across the street from the Marble Arch and Hyde Park. A few years into the park and you are at The Speakers Corner. Around the corner from the entrance to the hotel on Oxford St. is the Marble Arch tube...More

    Thank Alb49
    Response from Susie S, General Manager at The CumberlandResponded 2 days ago

    Dear Alb49, We are very thankful for your taking the time to write such a delightful and detailed note in which you covered lots of what the hotel has to offer!! Wonderful! Our goal is to make each and every guest enjoy a great time...More

    Reviewed 3 days ago via mobile

    Booked a theatre weekend away via omega holidays this is my fourth time at all different hotels Cumberland is fantastic great executive room lovely breakfast plenty to choose from staff very helpful nothing to much trouble for them right in the heart of city round...More

    Thank Irene K
    Response from Susie S, General Manager at The CumberlandResponded 2 days ago

    Dear Irene K, Thank you for taking the time to share your gracious review with us. London is truly a remarkable city, and I could not agree with you more that the location of the hotel is in a perfect setting to explore all what...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$186 - US$412 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #248 Family Hotel in London
    • #288 Luxury Hotel in London
    • #292 Romantic Hotel in London
    • #342 Business Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1019
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Priceline, Hotwire, TripOnline SA, Cancelon, Agoda, getaroom.com, HotelQuickly and Evoline ltd so you can book your The Cumberland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Marylebone
    • Also Known As
    • The Cumberland Hotel London ,
    • Cumberland Hotel London ,
    • Cumberland London
    Add Photo Photos
    Traveller (1270)
    Room & Suite (454)
    Dining (68)
    Hotel & Grounds (826)
    Bathroom (140)
    Business Centre & Event Rooms (4)
    Nearby
    Marylebone
    Marylebone offers what so many London neighbourhoods
    cannot: a village feel coupled with urban convenience.
    Much of its success rests in its location. Wedged
    between the northeastern corner of Hyde Park and the
    southern end of Regent's Park and with a number of
    Tube stations within easy reach, Marylebone is as
    pedestrian friendly as Central London gets. The
    bustling shopping mecca of Oxford Street separates it
    ...More
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    The Montcalm London Marble Arch
    1,946 reviews
    .18 km away
     
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    .12 km away
     
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    .28 km away
     
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    .23 km away
     
    Nearby Restaurants
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    Zayna
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    Nearby Attractions
    Marble Arch
    441 reviews
    .05 km away
    Animals in War Memorial
    113 reviews
    .31 km away
    Speakers' Corner
    235 reviews
    .13 km away
    Still Water Horse Head Statue
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    Ask a question
    Questions & Answers
    hilaplanet
    31 July 2017|
    AnswerShow all 3 answers
    Response from Susie S | Property representative |
    Dear Hilaplnet, Would you be able to call us on 0800 330 8512 please. We will be delighted to assist you with your enquires. Best regards, THe Cumberland Team
    0
    Votes
    Mubashir v
    9 July 2017|
    Answer
    Response from Salman A | Reviewed this property |
    you should have a full refund.
    0
    Votes
    Swackerthechef
    17 June 2017|
    AnswerShow all 3 answers
    Response from Susie S | Property representative |
    Dear Swackerthechef, Please note we do have a Gym in the hotel opens from 5.30am to 9.30pm however it does not include a pool. Best regards, The Cumberland Team
    0
    Votes
    Room Tips
    "Small with old furniture"
    Read review
    "Rooms are okay not so clean though"
    Read review
    "Ask if you can get a Marble Arch view"
    Read review
    "Building next door is quiter with better rooms"
    Read review
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