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11/06/2017 12/06/2017
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    The Cumberland

    Great Cumberland Place, London W1H 7DL, England
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    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$286
          US$140
          US$145
          US$140
          Traveller (1214)
          Room & Suite (444)
          Dining (63)
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          Overview
          • Excellent30%
          • Very good37%
          • Average18%
          • Poor7%
          • Terrible5%
          Travellers talk about
          “marble arch” (718 reviews)
          “oxford street” (788 reviews)
          “hyde park” (528 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.5 Star Hotel
          All hotel details
          Offers from The Cumberland
          Hotel deals
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          Rooms
          Jun 11Jun 12
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (5,935)
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          11 - 15 of 5,935 reviews

          Reviewed 1 week ago via mobile

          Visited the Cumberland for breakfast this week what a disaster. I feel sorry for any tourists visiting London who think this motel might represent British hospitality. When we arrived and asked for tea, we were given a flask with foul tasting brown water. When we...More

          1  Thank Matt W
          Response from Susie S, General Manager at The Cumberland

          Dear Matt W, First of all, I would like to thank you for taking the time and giving us your feedback regarding your recent experience at The Cumberland Hotel. Feedback such as your own is crucial for us and of the highest importance in order...More

          Reviewed 1 week ago via mobile

          As far as location is concerned, it is perfect. Just above the Marble Arch Tube station on the Oxford Street. And some rooms provide a view of the Hyde park too. But the hotel is ageing. For the first time I stayed in a hotel...More

          Thank atulnsys
          Response from Susie S, General Manager at The Cumberland

          Dear Atulnsys, I would like to thank you personally for taking the time to give us your positive and constructive feedback, it is through feedback such as yours that we can rise to the challenge of exceeding our guests expectations. Please accept my sincere apologies...More

          Reviewed 1 week ago via mobile

          This is probably the worst 4 star hotel I have ever stepped into. Room is tiny, the deco is just like any ( or less than) Ibis hotel you can find in China or India. No taste at all. Only thing good about it is...More

          Thank quwhiue
          Response from Susie S, General Manager at The Cumberland

          Dear Quwhiue, We appreciate your forwarding your feedback following your recent stay. Your comments have been passed along to applicable department for review. Action steps are taking place to ensure we continue to keep focused on improving the guest experience. We take great pride in...More

          Reviewed 1 week ago

          Stayed at this hotel a few times. Beside Marble Arch, close to Oxford street, easy access to tube station. Great modern design, staff friendly and efficient. Rooms are well presented and spacious. The breakfast buffet has to be seen to believe! Fantastic choice and food...More

          Thank Peamcn
          Response from Susie S, General Manager at The Cumberland

          Dear Peamcn, Thank you for taking the time to share your experience at The Cumberland Hotel in London. It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. The team are proud of their customer service, can-do philosophy and always...More

          Reviewed 1 week ago

          This hotel is undergoing changes, it will become a Hard Rock Hotel in the near future. The position cannot be bettered, in Marble Arch, right next to the London Underground. Our regular room was a bit small, but adequate. Clean and nicely decorated with a...More

          Thank justadrienne
          Response from Susie S, General Manager at The Cumberland

          Dear justadrienne​,​ Thank for your recent review regarding your stay at The Cumberland Hotel in London. You are right indeed we cannot be beaten on our amazing location in the heart of London. We are stone's throw away from Marble Arch, the underground and the...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$178 - US$410 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #248 Family Hotel in London
          • #272 Luxury Hotel in London
          • #292 Romantic Hotel in London
          • #342 Business Hotel in London
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 1019
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Agoda, Priceline, Cancelon, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your The Cumberland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • London >
          • Marylebone
          • Also Known As
          • The Cumberland Hotel London ,
          • Cumberland Hotel London ,
          • Cumberland London
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          Traveller (1214)
          Room & Suite (444)
          Dining (63)
          Hotel & Grounds (781)
          Bathroom (136)
          Business Centre & Event Rooms (1)
          Nearby
          Marylebone
          Marylebone offers what so many London neighbourhoods
          cannot: a village feel coupled with urban convenience.
          Much of its success rests in its location. Wedged
          between the northeastern corner of Hyde Park and the
          southern end of Regent's Park and with a number of
          Tube stations within easy reach, Marylebone is as
          pedestrian friendly as Central London gets. The
          bustling shopping mecca of Oxford Street separates it
          ...More
          The Leonard Hotel
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Saket A
          Hi iam coming with my wife and another couple we have booked ourselves in your hotel from 22 to 27 June for 5 nights we are on a long UK trip and London being our last destination from the review I have heard that rooms are small and we have some extra luggage due to long trip can we get some bigger rooms. thanks
          25 May 2017|
          Answer
          Response from Susie S | Property representative |
          Dear Saket A, Greeting from The Cumberland Hotel. Our room sizes are varied depending on which room type you reserve but all are very much in keeping with the city in terms of size, in fact, many are vastly superior in... More
          0
          Votes
          091451
          Do we need to bring voltage transformers to operate US electronics?
          11 May 2017|
          Answer Show all 7 answers
          Response from Susie S | Property representative |
          Dear 091451, Greeting from The Cumberland Hotel. No you do not need to bring voltage transformer as that can be provided by the hotel free of charge. Please request for one upon check in. We strongly do not advice to... More
          0
          Votes
          Cradman
          Do the executive rooms have baths ?
          5 May 2017|
          Answer Show all 6 answers
          Response from Susie S | Property representative |
          Dear Cradman, Greeting from The Cumberland Hotel. Some of our Executive rooms comes with a walking shower and some of our bedrooms comes with a bath. If you prefer to have a room with a bath please give us a ring prior to... More
          0
          Votes
          Room Tips
          "Mine was fine, not huge, fantastic view to wake up to."
          Read review
          "Regular rooms are a bit small, more expensive ones larger"
          Read review
          "clean , cosey and quiet room, good professional service."
          Read review
          "we stayed in the family room ,it was comfortable and spacious, The only one thing that can be improved is..."
          Read review
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