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    The Cumberland

    Great Cumberland Place, London W1H 7DL, England
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$367
    US$366
    US$366
    Traveller (1263)
    Room & Suite (454)
    Dining (68)
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    Overview
    • Excellent30%
    • Very good40%
    • Average18%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “marble arch” (733 reviews)
    “oxford street” (799 reviews)
    “hyde park” (540 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
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    Offers from The Cumberland
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,082)
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    There are newer reviews for The Cumberland
    See the most recent reviews

    2,371 - 2,375 of 5,184 reviews

    Reviewed 30 September 2014 via mobile

    Staying here since August with work. Very comfortable stay and the staff can not do enough for you. Rooms are a little on the small side but are very comfortable and lets face it if your only sleeping and showering then they are more than...More

    1  Thank Kelli D
    Response from MeskeremA, General Manager at The CumberlandResponded 2 October 2014

    Dear Reviewer, Thank you for posting a review here on TripAdvisor, with regards to your recent stay with us at The Cumberland Hotel. I am pleased to read that your overall experience was an enjoyable one and that our team were able to make your...More

    Reviewed 30 September 2014

    We arrived early and left our bag in a safe area so we could venture out for a while. We were made to feel welcome and the staff were polite and friendly. Once we arrived back we collected our bag and room cards and went...More

    2  Thank Lesley J
    Response from MeskeremA, General Manager at The CumberlandResponded 2 October 2014

    Dear Reviewer, Thank you for reviewing your recent stay at The Cumberland Hotel. I am very glad to hear that you found your room spotlessly clean and the bed to be comfortable. I am also happy to hear you enjoyed our breakfast buffet which is...More

    Reviewed 30 September 2014

    We arrived at the hotel about half 2 and were told our room wasn't ready yet and we would have to wait half an hour. My friend and I waited and returned to the desk we had been told to go to only for the...More

    1  Thank xcrimsonstarx
    Response from MeskeremA, General Manager at The CumberlandResponded 2 October 2014

    Dear Reviewer, Thank you for taking the time to post your review on Trip Advisor. Although a short stay, we are delighted that you enjoyed your stay and had a wonderful experience with us at The Cumberland Hotel. It is a pleasure to know how...More

    Reviewed 30 September 2014

    We have just returned from a wonderful stay at The Cumberland Hotel, Marble Arch, London. We booked a 'Secret Room' thru HotelDirect and felt we just had to take the time to write a review - our first! Our whole experience was positive. I have...More

    Thank Nonie N
    Response from MeskeremA, General Manager at The CumberlandResponded 2 October 2014

    Dear Reviewer, We really can’t thank you enough for your fabulous comments. Thank you for the great way to describe our product and service. Wonderful opportunity to recognize our staff, particularly Kashia from Reservation and Edgar from reception and everyone you came in contact with...More

    Reviewed 30 September 2014

    We booked this hotel primarily because of the location. We wanted access to Oxford Street as well as easy access to the Palladium to watch a show. The hotel is very modern inside and the lobby area is quite impressive. We had a standard twin...More

    Thank SEA3700
    Response from MeskeremA, General Manager at The CumberlandResponded 3 October 2014

    Dear Reviewer, I would like to thank you personally for taking the time to give us your positive and constructive feedback, it is through feedback such as yours that we can rise to the challenge of exceeding our guests expectations. I am pleased that most...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$179 - US$487 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #248 Family Hotel in London
    • #280 Luxury Hotel in London
    • #292 Romantic Hotel in London
    • #342 Business Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1019
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Orbitz, Hotels.com, Expedia, Booking.com, Priceline, TripOnline SA, Agoda, Hotwire, getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your The Cumberland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Marylebone
    • Also Known As
    • The Cumberland Hotel London ,
    • Cumberland Hotel London ,
    • Cumberland London
    Add Photo Photos
    Traveller (1263)
    Room & Suite (454)
    Dining (68)
    Hotel & Grounds (819)
    Bathroom (140)
    Business Centre & Event Rooms (4)
    Nearby
    Marylebone
    Marylebone offers what so many London neighbourhoods
    cannot: a village feel coupled with urban convenience.
    Much of its success rests in its location. Wedged
    between the northeastern corner of Hyde Park and the
    southern end of Regent's Park and with a number of
    Tube stations within easy reach, Marylebone is as
    pedestrian friendly as Central London gets. The
    bustling shopping mecca of Oxford Street separates it
    ...More
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mubashir v
    9 July 2017|
    Answer
    Response from Salman A | Reviewed this property |
    you should have a full refund.
    0
    Votes
    Swackerthechef
    17 June 2017|
    AnswerShow all 3 answers
    Response from Susie S | Property representative |
    Dear Swackerthechef, Please note we do have a Gym in the hotel opens from 5.30am to 9.30pm however it does not include a pool. Best regards, The Cumberland Team
    0
    Votes
    steven w
    11 June 2017|
    AnswerShow all 7 answers
    Response from Susie S | Property representative |
    Dear Steven W, Yes we do indeed. We are open from 5.30am to 9.30pm. Access to the gym is restricted to guests who are at least 16 years old. Best regards, The Cumberland Team
    0
    Votes
    Room Tips
    "Sixth floor was quiet, id ask for a room away from the elevators though"
    Read review
    "Be aware the website rooms look luxurious but they are average with limited views at times."
    Read review
    "The bathrooms are very small and lacked places to put toiletries etc. Very impracitcal basins and placement..."
    Read review
    "Don't upgrade it simply is not any better"
    Read review
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