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Grosvenor House, A JW Marriott Hotel

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#216 of 1,078 Hotels in London
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2,312 Reviews from our TripAdvisor Community

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There are newer reviews for Grosvenor House, A JW Marriott Hotel
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Showing 2,147: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2014

I am currently staying at the Grosvenor, and this is my third stay - I complement the staff and the management for yet another enjoyable experience, especially the front desk staff and the Red Bar staff. This is a wonderful hotel and such a far way from home, I always feel welcome and comfortable. Thank you as well to Mr.... More 

1 Thank Rnewnam
Miami, Florida
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 September 2014

Stayed for 1 night after a buddies trip in Scotland. This is a Great Hotel, awesome service, awesome location. Very clean, the lobby looks fantastic. The internet works great. AC could work a bit better but I could deal with it. Bell Service is awesome, always aware of you and ready to help. Shower and bathroom were very clean They... More 

Thank panajoe81
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 September 2014

5 day stay here in July. Unbeatable location, luxurious rooms , quiet. Staff all friendly and efficient, even when water poured through our ceiling from room above and we had to be moved in middle of the night ! Breakfast amazing, great waiting staff . Park Room afternoon tea recommended.

Thank GWND
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 September 2014 via mobile

Very little more to say. Absolutely a beautiful hotel with top service, nice decorated and top service. Used also the Park Room bar for meeting, which worked very good. Also there top service and friendly personnel. Breakfast was probably one of the best I have had, ever. Relaxing atmosphere and also here top service. Food exquisite. Fresh bakery and all... More 

Thank Olaf H
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 September 2014 via mobile

We stayed at this hotel in October 2012 as my grandfather was singing with the London welsh male voice choir at the Albert Hall. The finest hotel I have ever stayed in! Rooms were simply out of this world. Our suite was big enough to fit about 30 people in it. Our bed could have fitted 8 in comfortably. Cleaned... More 

Thank NSGove
Brookhaven, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 September 2014

What a joy to walk into The Grosvenor ...beautiful, comfortable and friendly. Centrally located providing access to top restaurants and must see sights. Our room was large, spotless, comfortable and quiet. Many hotels have very small bathrooms which are quite difficult to maneuver but the bathroom here was spacious , well lit and well stocked with whatever a traveller may... More 

1 Thank Joanne L
Kent, United Kingdom
Level Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 14 September 2014 via mobile

Stayed here on business recently and I was really impressed by the staff and overall cleanliness of the hotel. The bar and lobby really do impress, with the staff and grand decor, however I thought the room was a little dated. Breakfast service was also very good. Overall I really enjoyed the stay. I would recommend Grosvenor house.

Thank Jon M
2 reviews
Reviewed 12 September 2014

Been to London for one week, this hotel is one of the best hotels in the area. the location is great, short distance to two tube stations and in a walking distance to almost every important place in London. The room was great, very comfortable, very good beds (We had two single bed) the room is big enough, with lots... More 

Thank Tomer L
Yankton, South Dakota
Level Contributor
77 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 12 September 2014

I booked 5 days at this property anticipating a comfortable and relaxing trip to London where I could catch up on some work over the week and squeeze in a few museums after visiting Eastern Europe for 2 weeks. I found the hotel to be very charming and well furnished except for the bed. The bed was likely to be... More 

1 Thank cxbonne
Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Thank you for taking the time to review your recent stay with us here at Grosvenor House, A JW Marriott Hotel. I sincerely appreciate your comments and must again apologize for the service lapses you seem to have encountered while with us. Upon review, I do note that options were presented to you for a room move, but declined. I... More 

Kuwait City, Kuwait
Level Contributor
130 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 September 2014 via mobile

Very high class Hotel. From the reception to the room you will be amazed by the friendly staff.. the lift always smells fresh. The room is very cozy and they will clean it for you twice a day or more if you want. The bathroom is loaded with towels & bath creams and all you need. Privacy also is there... More 

Thank Reem_Khayat

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Staying in Mayfair

Neighbourhood Profile
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more   less 

Additional Information about Grosvenor House, A JW Marriott Hotel

Address: 86-90 Park Lane, London W1K 7TN, England
Region: United Kingdom > England > London > Mayfair
Price Range: $373 - $1,260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
Number of rooms: 496
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Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Hotel Style:
#128 Romantic Hotel in London
#143 Business Hotel in London
#151 Family Hotel in London
#163 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor House, A JW Marriott Hotel staff and other travellers.
37 questions
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Bexleyheath, United Kingdom
drexel hill, pa
over a year ago
San Diego, California
over a year ago

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Questions? Get answers from Grosvenor House, A JW Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor was excellent”
 of 5 bubbles Anon100001, 20 Nov 2016 | Read review
“ask for hyde park facing higher floor rooms”
 of 5 bubbles MumbaiK-9, 18 Nov 2016 | Read review
“A room overlooking Hyde Park”
 of 5 bubbles travisb697, 16 Nov 2016 | Read review
“Ask for a city facing room.”
 of 5 bubbles PIno32, 11 Nov 2016 | Read review
“Open a membership”
 of 5 bubbles AndreiaSalalidis, 11 Nov 2016 | Read review
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