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Grosvenor House, A JW Marriott Hotel

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Traveller (913)
Room & Suite (359)
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Overview
  • Excellent57%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“park lane”(266 reviews)
“red bar”(82 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,862)
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861 - 865 of 2,655 reviews
Reviewed January 12, 2016

I stayed here after an event at the ballroom. I only saw the ballroom, lift and my bedroom but was equally delighted with all. It was certainly the perfect place to crash when feeling a little wobbly and weary! The bed is massive and ever...More

1  Thank JokeswithOakes
Response from Lara C, Manager at Grosvenor House, A JW Marriott HotelResponded January 21, 2016

Dear JokeswithOakes, Thank you for sharing your experience following your visit at Grosvenor House, A JW Marriott Hotel. We are delighted to learn that you found your guestroom bed and overall areas up to your standards, and we appreciate your kind comments about our breakfast...More

Reviewed January 10, 2016 via mobile

I was to this beautiful hotel for New year's Eve, excellent concierge service, they assisted my group so well. Thank you ! Only one issue to complain: the room ! It was so dark and unfriendly. Thanks God a very gentle receptionist change it !!!!...More

1  Thank coni82
Response from Lara C, Manager at Grosvenor House, A JW Marriott HotelResponded January 11, 2016

Dear coni82, Thank You for providing feedback on your most recent visits to Grosvenor House. I am delighted you had such a wonderful stay here with us. Your comments about the friendliness of the team and the genuine service they provided mean a lot to...More

Reviewed January 7, 2016

My first stay at the Grosvenor House hotel was in 1973 as I was preparing to graduate from High School in the U.S. It was my first trip abroad, and as a 16 year old, I had never experienced such opulence.... in any event, many...More

1  Thank tansyliverwort
Response from Lara C, Manager at Grosvenor House, A JW Marriott HotelResponded January 8, 2016

Dear tansyliverwort, Thank you for taking the time to post your review , following your recent visit to Grosvenor House, a JW Marriott Hotel. I am delighted to read that you have returned back to us for a second visit after such an extended period...More

Reviewed January 6, 2016

This is our second week long stay here and will be where we stay when we come back. Obviously centrally located right on Park Lane, but also very convenient to several tube stops and many bus lines. We arrived via the Eurostar from Paris, took...More

1  Thank trimtabvirginia
Response from Lara C, Manager at Grosvenor House, A JW Marriott HotelResponded January 8, 2016

Dear trimtabvirginia, Thank you for taking the time to write your review here on TripAdvisor. I am very pleased to see that you have returned back to us for a second visit and that you find the location to be a great setting for your...More

Reviewed January 3, 2016

Having stayed in many London hotels you get used to the environment and service. The Grosvenor house hotel is a cut above the rest, It isn't "cheap" but its totally worth the little extra from your standard City hotel. I parked in the Grosvenor Garage...More

3  Thank Heather M
Response from Lara C, Manager at Grosvenor House, A JW Marriott HotelResponded January 4, 2016

Dear Heather M, Thank you for your positive review from your last visit at Grosvenor House. I am delighted you had such a wonderful stay here with us. Your kind observations about the standards of your guestroom, as well as the service that you received...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$335 - US$1,115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#213 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$335 - US$1,115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#213 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (913)
Room & Suite (359)
Dining (72)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
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Karen H
May 17, 2018|
AnswerShow all 6 answers
Response from 11Lovett | Reviewed this property |
On the card of information for the lounge it says as follows: Breakfast - 06:00-11:00 Afternoon delights - 13:30 -16:30 Cocktail hour - 17:30 - 21:30 (alcoholic drinks) Evening delights - 18:00 - 20:00 Or that’s how is... More
1
Vote
bouldermom989
March 6, 2018|
AnswerShow all 3 answers
Response from Marc C | Reviewed this property |
Yes they do - No charge
0
Votes
bbussey47
February 7, 2018|
AnswerShow all 2 answers
Response from LMK-CO | Reviewed this property |
Hi, Breakfast is included for Marriott Members with status and if you buy a room at a rate that includes breakfast. This is a full English breakfast and worth it in the lounge including eggs, meats, fruits, and all types of... More
1
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Room Tips
"Views of Hyde Park may be preferable"
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"Get a room facing Hyde Park"
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"View of the park is great."
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"Main Building, avoid wings"
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