We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grosvenor House, A JW Marriott Hotel

Show Prices
#218 of 1,088 Hotels in London
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grosvenor House, A JW Marriott Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,473 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grosvenor House, A JW Marriott Hotel
See the most recent reviews
Showing 2,294: English reviews
Cardiff, United Kingdom
Reviewed 11 January 2015

Have just returned from a one night break. Staff here are extremely friendly and helpful. Great comfy bed and spacious room. Nice choice of breakfast. This hotel is easily accessible to all locations. The only down side is that the bar prices are excessive, typical of most hotels. I would definitely recommend and would stay here again.

 Report
Helpful?
Thank Kath442
Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Thank you for posting such a pleasant review here on Trip Advisor. I am so pleased to read that our associates were able to extend a very warm, sincere and friendly welcome during your entire stay with us! I do hope that you were able to enjoy our many dining options, from a succulent steak at the JW Steakhouse or...

Rancho Santa Fe, California
Reviewed 9 January 2015

We were at this property for 4 nights, a family of 6 occupying 3 rooms. I have stayed here years ago & found it unchanged in terms of the largely Middle East guests & quaintly English rooms. Our room was quite large, by London standards, very comfortable with a well appointed bathroom. Our bathtub did not drain & we called...

 Report
Helpful?
2Thank HinRSF
Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Thank you for taking the time to share with us your experience from your most recent visit with us. It is great to see that you and your family had such an overall enjoyable stay and I am happy to learn that the Grosvenor House has become your “home-away-from-home” when visiting London. I am delighted to see that you enjoy...

New York
Reviewed 9 January 2015 via mobile

Grosvenor House is centrally located, right between the Hyde Park Corner and Marble Arch underground stops. It was also walking distance from many attractions, including Buckingham Palace. The hotel itself is spacious and immaculate, and the staff provided excellent service. The in hotel dining options were a bit pricey. One of the biggest perks was the executive lounge, which provides...

 Report
Helpful?
1Thank Ada2700
Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Dear Ada2700 Reading your review it is evident that you have found your new special place to stay whilst visiting London. I could not agree more in that the location of Grosvenor House on Park Lane is an excellent setting for exploring all that London has to offer. With only minutes to several underground stations London’s fantastic sights and shopping...

Chicago, Illinois
Reviewed 9 January 2015

From the moment we walked through the door everyone was amazing. Service was outstanding, everyone went out of their way to make us feel comfortable. The room was newly renovated, well appointed, quiet and luxurious. As Platinum Elite members we did have access to the Club Lounge.. which was excellent. The location is fabulous, easy walking distance to everything we...

 Report
Helpful?
3Thank freqtrav123
Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Firstly, let me thank you for being such a loyal member to the Marriott family of hotels. Receiving feedback such as yours truly is a great accolade for the service that the entire team strives to deliver every day. Knowing that you visit hotels worldwide on a regular basis your feedback truly means a lot to us. I am delighted...

Chicago, Illinois
Reviewed 7 January 2015

Had an excellent stay at Grosvenor House in December. Our 6th floor room was large and well appointed; great bathroom; plenty of closet storage. Comfortable bed. Blowdrying/styling my hair at the desk took a little getting used to but not a big deal. Gold level with Marriott so we had access to the outstanding Executive Lounge which included a large...

 Report
Helpful?
3Thank ace4467
Morten S, Morten Skumsrud at Grosvenor House, A JW Marriott Hotel, responded to this review

Thank you for your posting here on Trip Advisor. Reading your review it appears that you had some fantastic days in London visiting some of the world famous sights in the nearby area of the hotel. Despite the crowds at Winter Wonderland; I do hope you got to experience the great atmosphere and the wintery delights that they had to...

London, United Kingdom
Reviewed 7 January 2015 via mobile

We had a lovely Christmas lunch in December, Great music and a visit from Santa,made this day wonderful... Great food and fantastic service. We have been to the Grosvenor at Christmas Day a few times now,I would highly recommend it, A great family experience... See you next year..

 Report
Helpful?
Thank DAVIDTALLYROSE
Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Dear David, A belated Merry Christmas to you and your family. Thank you for the fantastic feedback about your family’s experience during the Christmas Lunch at JW Steakhouse. Over the years this event has become a favorite among many of our guests and local Londoners and I am happy to learn that you enjoyed the food, service by Raoul and...

London, United Kingdom
Reviewed 7 January 2015

I had an absolutely fantastic day at the Grosvenor, where I was attending a work event in the grand ballroom during the evening and then stayed overnight. A few highlights. 1) There are SO many Christmas trees, all exquisitely decorated, in the reception area. It feels like you have stepped into a Christmas grotto which is just wonderful in my...

 Report
Helpful?
Thank JokeswithOakes
Morten S, Morten Skumsrud at Grosvenor House, A JW Marriott Hotel, responded to this review

Dear JokeswithOakes I hope you had an enjoyable festive period with family and friends. The Great Room at Grosvenor House has such an amazing history going back all the way to 1928 and has hosted celebrities, royalty and been the host for some of London’s grandest award ceremonies for years. I am happy that you got to experience this on...

West Coast
Reviewed 6 January 2015

This was my second stay here and another good experience. Room was clean and comfortable (good size by European standards), staff was very attentive and the location is hard to beat. Being directly across from Hyde Park is a godsend for those who want to exercise outdoors and there is easy access to the tube. No complaints and highly recommended.

 Report
Helpful?
1Thank JBGlobal2
Morten S, Morten Skumsrud at Grosvenor House, A JW Marriott Hotel, responded to this review

Dear JB Thank you for taking the time to write your review here at Trip Advisor. I am very pleased to see that you have returned back to us for a second visit and that you find the location to be a great setting for your stays in London. Hyde Park is indeed a great place to excersice or for...

Las Vegas, Nevada
Reviewed 4 January 2015

This was mt 3rd stay at The Grosvenor. It it a wonderful property and great location. The staff is some of the most accomadating I have ever experienced. Helpful Facts: 1. Large rooms (even to an American). 2. Minutes walk from two tube stations. 3.International power stations that take most major plugs. 4. Good selection of in room dining. 5....

 Report
Helpful?
2Thank Krenos1
Morten S, Morten Skumsrud at Grosvenor House, A JW Marriott Hotel, responded to this review

Dear Krenos Reading your review today made me smile! We can all strive to have the best accommodations, menu offerings and beds; but nothing beats genuine and caring service. Having the team of more than 500 associates described as “the most accommodating” ever says it all and I cannot wait to get the opportunity to share this with the team....

England
Reviewed 2 January 2015

i have been lucky and stayed in many top hotels around the world, my first stay here was a bit of a revelation, I am not sure what it is, but as soon as you arrive, you are warmly greeted at the door, check in takes 2 minutes and the reception staff show you the facilities, the room was faultless,...

 Report
Helpful?
3Thank hallchr
Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Thank you for taking the time to post your review from your last visit. Being a traveller who visits other luxury hotels regularly your feedback truly means a lot to us. I am delighted that the team fulfilled all your expectations from arrival until your departure. I hope you had the opportunity to enjoy the JW Steakhouse which is a...

829 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (727)
Viewed
Hotel & Grounds (102)
Viewed
Room/Suite (164)
Viewed
View from Room (24)
Viewed
Bathroom (68)
Viewed
Dining (50)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (1)
Viewed
4:43
Videos (1)
Viewed
Other (311)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (102)
Viewed
Hotel & Grounds (19)
Viewed
Room/Suite (48)
Viewed
Bathroom (2)
Viewed
Dining (21)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Mayfair
London Marriott Hotel Park Lane
Mayfair
London Marriott Hotel Grosvenor Square
Mayfair
Grosvenor House Suites by Jumeirah Living
Show Prices
Show Prices
Show Prices
Mayfair
InterContinental London Park Lane
Marylebone
Hyatt Regency London - The Churchill
Mayfair
London Hilton on Park Lane
London Hilton on Park Lane
#326 of 1,088 in London
2,991 reviews
Show Prices
Show Prices
Show Prices

Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more   less 

Additional Information about Grosvenor House, A JW Marriott Hotel

Address: Grosvenor House 86-90 Park Lane, London W1K 7TL, England
Region: United Kingdom > England > London > Mayfair
Price Range: $444 - $1,084 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
Number of rooms: 496
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Hotwire, Booking.com, Expedia, Travelocity, Cancelon, Marriott, Agoda, Priceline, TravelUp, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Grosvenor House, A JW Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Hotel Style:
#128 Romantic Hotel in London
#143 Business Hotel in London
#151 Family Hotel in London
#166 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grosvenor House, A JW Marriott Hotel staff and other travellers.
43 questions
Ask a question
drexel hill, pa
over a year ago
Bexleyheath, United Kingdom

See all questions (43)

Questions? Get answers from Grosvenor House, A JW Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park views are great but noisy”
80grims80, 4 Apr 2017 | Read review
“Beware of some rude staff”
Pickym, 1 Apr 2017 | Read review
“Have been overjoyed with any room in this hotel!”
dalest2017, 13 Mar 2017 | Read review
“Inner rooms do not have a view.”
DanJ243, 13 Mar 2017 | Read review
“Second floor room 222”
miriamg916, 11 Mar 2017 | Read review
5 of 5