We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel London Tower Bridge

Travellers' Choice award winner
#247 of 1,063 Hotels in London
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Novotel London Tower Bridge
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,751 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel London Tower Bridge
See the most recent reviews
Showing 1,521: English reviews
Saxmundham, United Kingdom
Reviewed 4 weeks ago

This hotel is very well located and close to 2 underground stations so easy to get to. On arrival the reception staff were excellent and check in was fast and painless. We had a room on the 5th floor with views of Tower Bridge and the tower of London which was nice, The room was clean and tidy with a...

 Report
Helpful?
Thank David S
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear David, Thank you for taking the time to share your review on your recent stay with us. I am so pleased to learn that you liked your room and its facilities. I am also glad that you were able to take full advantage of the surrounding area. I do take note of your feedback about the breakfast price. We...

Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Toon S
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Guernsey, United Kingdom
Reviewed 4 weeks ago

Situated close to the river by the Tower of London. Shops and restaurants all around, and the hotel has a great bar/ restaurant that is always lively and fun. Rooms are comfortable and clean, and staff friendly and helpful/ Great for business travel, but ain good position for holidays too.

 Report
Helpful?
1Thank 108joannan
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Joanna, We are delighted to hear that you had a good stay with us. We certainly are lucky to be located in such a convenient location both for business and tourism. I am sure you left with many wonderful memories. We hope to welcome you back again when you are next time in London. Sincerely, Veronique Delattre General Manager...

Lachen, Switzerland
Reviewed 17 April 2017 via mobile

Stayed there because of the good location close to Tower Hill and DSL station. Rooms are good standart, people friendly and competent. Decent bar with good food. There was a bad foulish smell from the shower tab, probably something in the drain.

 Report
Helpful?
Thank shogunturi
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you very much for your review following your stay at our hotel. I am pleased to read that you found our hotel conveniently located with good rooms and friendly staff. I am really sorry that you experience an unpleasant smell from the drain. We are currently investigating the cause of this to prevent from reoccurring. Thank you...

Mumbai (Bombay), India
Reviewed 17 April 2017

We are a Family of 3 adults and a baby, and booked a suite for 6 nights (12/04-15/04, 15/04-18/04). Novotel being a 4 star rated, I expect them to be hospitable and make my stay a pleasant and enjoyable one, but it's mixed. 12Apr17: Smooth check-in with very good greetings from Reception. The amnetities were for 2 adults, I had...

 Report
Helpful?
1Thank veiloffright
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking your time to write this descriptive review following your stay with us. I am very disappointed to read that you had encountered some issues with housekeeping during your stay. Please rest assured this has been discussed at the executive level and the issues about extra amenities for 3rd person and stained cups were addressed....

Stamford, Connecticut
Reviewed 15 April 2017

Hotel is a great location for London bus tours, underground, walking tower bridge area. Modern clean hotel, with a decent restaurant and friendly staff. Quiet rooms despite sometimes noisy pedestrian street. Bathroom sink was slow draining but room service kept everything tidy. Towels were nice and big. Very good hotel and decent price for London.

 Report
Helpful?
Thank Lee F
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Lee, Thank you for taking the time to share your experience with us on TripAdvisor! We are delighted to read that you have enjoyed your stay with us and found our location convenient and staff friendly. We look forward to welcoming you back in the very near future! Sincerely, Veronique Delattre General Manager Novotel London Tower Bridge

London, United Kingdom
Reviewed 14 April 2017 via mobile

The Novotel at Tower Bridge is a modern hotel with comfortable rooms, albeit on the small side (like every hotel I've stayed at in London). I went with two kids, but without my wife. We enjoyed the area more than the hotel. The hotel is walking distance to the Thames (about 4 min away), half a dozen good pubs and...

 Report
Helpful?
Thank Stuka87
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Stuka, Thank you very much for sharing your experience with other travelers following your stay at Novotel London Tower Bridge. I am delighted that you and your kids had a great time in London and found the location of the hotel very convenient for tourism purpose. I hope the breakfast was a good start to an eventful day! Thank...

Scottish Highlands, United Kingdom
Reviewed 12 April 2017

Smell in room of sewage obvious blocked drain but not good when bedroom and bathroom in suite open plan . Reported twice nothing done . Still waiting for manager to contact as promised. Very disappointed. Could smell on street outside also.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank kathy9suth
VeroDelattre, Guest Relations Manager at Novotel London Tower Bridge, responded to this review

Kathy9Suth, Thank you for speaking with me yesterday evening and expressing your positive comments about your overall experience of the hotel. I am following with all the actions we discussed and look forward to welcoming you back in the future. Kerry Harris Guest Experience Manager

Limerick, Limerick, Ireland
Reviewed 11 April 2017 via mobile

Rooms were really spacious and funky. Bathroom was a little strange but other than that couldn't recommend more. Great food available in the bar and very family friendly too with a small play area in the lobby for kids

 Report
Helpful?
Thank Lisa O
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Thank you Lisa for taking the time to write a review about your stay with us. We are thrilled to read you had a great stay and that you would recommend us.I really hope we can welcome you back soon. Sincerely, Veronique Delattre General Manager Novotel London Tower Bridge

Ghent, Belgium
Reviewed 11 April 2017

Great hotel near to the tower bridge. Very close to metro station. Friendly ad helpfull staff. We had a wonderfull stay in this hotel. 4 star hotel Note: make sure to specify the hardness of the mattress

 Report
Helpful?
Thank Vanni75
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Vanni, It's fantastic to hear you enjoyed your stay with us at our terrific location and experienced the friendliness of our staff ! I'm delighted we left you with a wonderful impression. Thank you for your feedback and I'm looking forward to welcoming you back again! Sincerely, Veronique Delattre General Manager Novotel London Tower Bridge

504 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (317)
Viewed
Room/Suite (93)
Viewed
Hotel & Grounds (21)
Viewed
View from Room (25)
Viewed
Bathroom (27)
Viewed
Dining (11)
Viewed
Other (140)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (134)
Viewed
Amenities (21)
Viewed
Dining (25)
Viewed
Superior Room (51)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (17)
Viewed
Dining (5)
Viewed
Other (16)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these London hotels
City of London
Apex City of London Hotel
Apex City of London Hotel
#77 of 1,063 in London
3,627 reviews
Southwark
Novotel London City South
Novotel London City South
#275 of 1,063 in London
2,069 reviews
London Bridge
Novotel London Blackfriars
Novotel London Blackfriars
#179 of 1,063 in London
2,103 reviews
Show Prices
Show Prices
Show Prices
City of London
citizenM Tower of London Hotel
Novotel London Waterloo
#323 of 1,063 in London
2,817 reviews
City of London
DoubleTree by Hilton Hotel London -Tower of London
Show Prices
Show Prices
Show Prices

Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Garden Brasserie Restaurant
The Garden Brasserie Restaurant
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Keepers Lounge bar and kitchen, gym, sauna and steam room. ... more   less 

Additional Information about Novotel London Tower Bridge

Address: 10 Pepys Street, London EC3N 2NR, England
Region: United Kingdom > England > London > City of London , London Bridge
Price Range: $229 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Tower Bridge 4*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, ACCOR, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Agoda, Priceline, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Novotel London Tower Bridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Tower Bridge Hotel London
Novotel London Hotel Bridge
London Novotel
Novotel Tower Bridge
Hotel Style:
#25 Green Hotel in London
#155 Family Hotel in London
#184 Luxury Hotel in London
#235 Business Hotel in London
#254 Romantic Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel London Tower Bridge staff and other travellers.
40 questions
Ask a question

See all questions (40)

Questions? Get answers from Novotel London Tower Bridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are the best (from 4th floor)”
DiegoGervas, 23 May 2017 | Read review
“Upper floors are absolutely quiet.”
fernando0002017, 17 May 2017 | Read review
“5th floor even numbers have a great view.”
TommyS125, 25 Apr 2017 | Read review
“Haven't had a bad room - all tend to be quiet.”
108joannan, 19 Apr 2017 | Read review
“the 7th floor was very quiet!”
sarahadams1410, 10 Apr 2017 | Read review
5 of 5
Booking.com
US$172* /night
View Deal
AMOMAUS$345
Expedia.comUS$172
NovotelUS$173
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates