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DoubleTree by Hilton Hotel London - Kensington

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DoubleTree by Hilton Hotel London - Kensington
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597 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Reviewed 2 days ago NEWvia mobile

We stayed at this hotel because it's in a prime location walking distance to Natural History Museum, Science Museum, The Royal Albert Hall and Hyde Park. The staff are very welcoming and helpful we had forgotten a few essentials which the hotel were able to provide us with. Not badly priced for the location the only let down was the...

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Helpful?
Thank Rhian J
North Ridgeville, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 4 October 2016

We chose this hotel because of its proximity to Royal Albert Hall. The hotel is within easy walking distance of many museums, Kensington Gardens / Palace, and many restaurants. Several of the hop-on, hop-off buses have stops nearby. The South Kensington tube stop is close by (less than 10 minute walk, even with roller bags). Check-in was easy, and our...

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2Thank Beth K
About Hotel's Favourite Review
Jesus E, Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear guest, It is very nice to read that you were very happy with the location, facilities and Service and rate your experience as 5 star. I will ensure Alex and the rest of the team read your very nice comments about how they contributed to a very nice stay. We hope to have the opportunity to welcome you back...

Telford
Reviewed 2 days ago NEW

The location is excellent, very close (walking distance) to things like the natural history museum and Royal Albert hall. Staff were brilliant, nothing was to much trouble! Only disappointment was the size of the room, I'd pay the extra to go up a few sizes next time as although still a queen the standard room is to small with the...

Review collected in partnership with DoubleTree by Hilton
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Thank Damian M
Zurich, Switzerland
Reviewed 4 days ago NEW

Brilliantly located in South Kensington, nice comfortable rooms, very clean throughout, very friendly and helpful staff. You can walk to many bars and restaurants. A great base to get to anywhere within London with ease.

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Helpful?
Thank Skiffy73
Istanbul
Reviewed 4 days ago NEW

Very good location, staff, good quality services...They give high attention to the demands of customer for full accommodation satisfaction. They changed my room to a better window view room even I have booked one of the low fare room . Concierge was very helpfull in recommendations, and explanations , This was my second stay there and I fully satisfied, very...

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Thank Umit A
Glasgow, United Kingdom
Reviewed 5 days ago NEW

The staff could not have been nicer, from check-in to check-out they done everything possible to make our stay a pleasant one. The hotel is in a fantastic location, walking distance to lots of attractions and it has a whole host of shops, bars and restaurants on its doorstep in South Kensington.

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Helpful?
Thank Joseph-Glasgow
Henderson, Nevada
Reviewed 5 days ago NEW

The DoubleTree London Kensington is conveniently located in a lovely section of London, close to two Tube stations. The hotel itself is very attractive, but the staff made all the difference for us. As Americans traveling in uncertain times, we were extremely grateful for the respect and genuine welcome we received from the amazing staff every single day. Can't say...

Review collected in partnership with DoubleTree by Hilton
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Thank Michele W
Derby, United Kingdom
Reviewed 6 days ago NEWvia mobile

Hotel's public areas are clean, well maintained and up to Hilton expectations. Staff were generally good, however we were alarmed when someone (non housekeeping) walked into our room at 8:00am.. though prepared to accept it was a genuine error. The big problem though is the noise of the air conditioning units outside room 517 - also due to their position...

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Thank Matt T
Waterloo, United Kingdom
Reviewed 1 week ago NEW

Great location for visiting London and museums ,nice clean hotel friendly helpful staff, we stayed on 5th floor which had high Windows so unless you are over 6ft difficult to lookout, also you can hear people walking about upstairs.

Review collected in partnership with DoubleTree by Hilton
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Thank P S
Stellenbosch, South Africa
Reviewed 1 week ago

Staff at Reception were very friendly each and every time I had passed the front desk. Breakfast staff were very welcoming and friendly every morning. Breakfast serving area is a bit cramped. Room on 6th floor is smaller due to sloping roof and window is high and small, that restricted access to the otherwise nice view. Gym is small and...

Review collected in partnership with DoubleTree by Hilton
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Thank 820fredk

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room

Additional Information about DoubleTree by Hilton Hotel London - Kensington

Address: 100 Queen's Gate | South Kensington, London SW7 5AG, England (Formerly Regency Hotel - Queen's Gate)
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $187 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Kensington 4*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets, Hilton EMEA and Travelocity so you can book your DoubleTree by Hilton Hotel London - Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Regency Hotel Queens Gate
Regency Hotel London
Hotel Style:
#280 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Kensington staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“double check if the windows looking inside walls, just avoid”
 of 5 bubbles UmitA_12, 17 Feb 2017 | Read review
“I am not a good sleeper so a room at the back is always a better option for me than traffic from the road.”
 of 5 bubbles Mltrampolining, 7 Feb 2017 | Read review
“best rooms are higher floors”
 of 5 bubbles 740jackiej, 17 Jan 2017 | Read review
“Higher away from the street and probably round the back away from the busy road out front.”
 of 5 bubbles Stevev, 28 Dec 2016 | Read review
“No os podéis perder una pinta en su renovado bar.”
 of 5 bubbles Birkex, 17 Dec 2016 | Read review
5 of 5