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DoubleTree by Hilton Hotel London - Kensington

Hotels.comUS$144*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel London - Kensington
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737 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - Kensington
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Showing 633: English reviews
Burgess Hill
Reviewed 1 week ago NEW

stayed just one night as we were going to the Royal Albert Hall for a concert. Good location close to South Kensington Railway Station and the Royal Albert Hall. Good nights sleep, breakfast good as usual, typical Hilton Hotel breakfast. Know they are having refurbishment done at the moment, but nasty stain on ceiling of room 424.

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Helpful?
Thank Veronica G
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you for taking the time to share your comments and observations with us. We are delighted to read that you enjoyed our Central London location and your stay with us. We continue to develop our products and services to the highest standards and we look forward to welcoming you back to the DoubleTre by Hilton London Kensington...

Bradford, United Kingdom
Reviewed 1 week ago

We managed to get what we considered a good deal for a 2 night stay in this hotel, both my wife and I were real looking forward to our weekend break. When we arrived after the short walk from South Kensington tube, we were greeted with the view of a scaffolded clad hotel facade, with numerous contractors going about their...

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Helpful?
Thank kvsimps
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. It's great to hear that you enjoyed our Central London location, however, we are sorry to hear that some elements of your stay did not meet with your satisfaction. We are very sorry that you were not entirely satisfied with the size of the room. Our...

Neu-Ulm, Germany
Reviewed 1 week ago

We enjoyed our stay very much. Nice place, very good location, extraordinary friendly staff. Notably to say: I forgot may purse with a lot of money in it. One call, they secured my purse, send it back to me (Germany) immediately!! We have never experienced that before!!!

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Helpful?
Thank charichter
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, We would like to thank you for taking the time to share your comments following your recent trip. It really is satisfying for the entire team to read your positive comments and to know that we helped make your time in London so memorable. We hope to welcome you back to the Doubletree London Kensington when you return...

Norwich, United Kingdom
Reviewed 1 week ago

Went to the Beach Boys concert just up the road at the Royal Albert Hall and did an overnight here. Got a bit of a shock to arrive and find the front of the building covered in scaffolding but whatever work was going on was completely unintrusive. I understand the hotel has been recently renovated and it looked great inside....

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Helpful?
Thank John E
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you for staying at Doubletree by Hilton London Kensington. We are pleased to hear that you enjoyed your stay and we appreciate you taking the time to share with feedback with us and other valuable guests. Thanks also for your comments regarding our facilities which we have noted to help with future enhancements. We do hope to...

Reviewed 1 week ago

The hotel is located in about two blocks from Gloucester Road subway station which is on the Yellow and Green lines with quick access to the city center. In the vicinity are a bunch of different types of restaurants and cafes. The room we stayed in had a queen size bed and was clean and big enough for two. The...

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Helpful?
Thank Olof P
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, •Thank you for taking the time to share your comments and observations with us. We are delighted to read that you enjoyed our Central London location and your overall stay with us. We would also like to thank you for your feedback relating to our breakfast. These have been noted and can be used as opportunities for the...

Bournemouth, United Kingdom
Reviewed 1 week ago via mobile

Wonderful hotel run to an excellent standard. Quality staff and a very good room with very thing I needed. Underground car park in the park opposite convenient enough for use. Nice bar area and again helpful staff as much as reception people were

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Helpful?
Thank tom2002cl
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, We would like to thank you for taking the time to share your comments following your recent trip. It really is satisfying for the entire team to read your positive comments and to know that we helped make your time in London so memorable. We hope to welcome you back to the Doubletree London Kensington when you return...

Guernsey, Guernsey
Reviewed 1 week ago

I stayed at this Double Tree by Hilton in Kensington last week. It was poor compared to other Double Tree hotels I have stayed in. My room and bathroom were dirty, the towels were grey and very worn and the AC was very noisy and had to be turned off.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank S6607MPjohnd
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, We are sorry to hear that your stay was not memorable for all the right reasons. We pride ourselves on delivering a good quality of services and facilitates and I regret that we did not meet with your satisfaction on this occasion. You can be assured that every effort will be made to rectify them in the future...

Sugar Land, Texas
Reviewed 1 week ago

Wife and I spent 7 nights here this month on holiday. Terrific location to South Kensington tube station that will whisk you everywhere in minutes. Very tasty and hearty buffet breakfast started each of our mornings. Front desk staff/Concierge top notch.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank johnrC7752BN
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you for your valuable comments. We are very pleased you enjoyed our Central London location and your stay with us. We will be pleased to share your comments with our team, for their great work and we look forward to welcoming you back again soon. Best Regards, Jesus Espinar

Rome
Reviewed 1 week ago

I went to the hotel in the morining after my early flight, I was aware the room was not ready yet, but I've checked in giving my credit card and leaving my bag. I've left for my appointments and come back to the hotel at 2 pm hoping to have some rest but was told by Front Office staff in...

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Helpful?
Thank notonlytraveller
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, We are sorry to hear that your stay was not memorable for all the right reasons. We strive to provide excellent levels of customer care and are surprised to hear your comments regarding the team. You have my assurances that any shortfall in our service on this occasion is not typical of our usual high standards and I...

Leicestershire, United Kingdom
Reviewed 2 weeks ago via mobile

Spent one night here on a family weekend away where we watched Harry Potter at the Royal Albert Hall (which was no less then superb!) The hotel itself was well located around a 10 minute walk from both Gloucester Road and South Kensington tube stations. On our visit the Hotel was covered by scaffolding all over the front of the...

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Helpful?
Thank Kate D
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. It's great to hear that you enjoyed your stay overall, however, we are sorry to hear that some elements of your stay did not meet with your satisfaction. Your comments are important to us as they help us make improvements for the future. We hope to...

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11/06/2017 12/06/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room

Additional Information about DoubleTree by Hilton Hotel London - Kensington

Address: 100 Queen's Gate | South Kensington, London SW7 5AG, England (Formerly Regency Hotel - Queen's Gate)
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $253 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Kensington 4*
Number of rooms: 203
Reservation Options:
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Also Known As:
Regency Hotel Queens Gate
Regency Hotel London
Hotel Style:
#286 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Kensington staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We experienced noise from the sixth floor above”
barbaraw955, 28 May 2017 | Read review
“Join Hilton Honors and use the online check-in to pick your room. Many Hilton hotels (this is one) have dedicated Honors members' floors.”
johneK6499BK, 22 May 2017 | Read review
“Ask for a good view!”
abdullahkaram1996, 1 May 2017 | Read review
“Avoid street facing. With A/C not working- noisy to open window”
RichardB544, 1 May 2017 | Read review
“Rooms at the back are very quiet”
191vivienneb, 8 Apr 2017 | Read review
5 of 5
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US$144* /night
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Prices are for 1 room, 2 adults
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