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DoubleTree by Hilton Hotel London - Kensington

CancelonUS$161*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$348*
US$161*
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DoubleTree by Hilton Hotel London - Kensington
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734 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - Kensington
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Showing 630: English reviews
Ilkley, United Kingdom
Reviewed 22 March 2016 via mobile

I almost stayed here 100 times pre doubletree and this time was a pleasant surprise, booked by my PA, and surprise it's the Regency with a new name. Nice enough room, very poor check in and no upgrade. I'm only here one night and it's a sleep and a breakfast but I am a diamond member and it would be...

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Helpful?
Thank Paulm7067
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you for your loyalty and your review about your recent stay. We really appreciate all honest feedback given. We are blessed with a high number of Diamond members due to our very popular location. I am sorry to hear that we did not managed to upgrade your room on this occasion. I hope that the rest of...

Manchester, United Kingdom
Reviewed 22 March 2016

A good standard hotel in an ideal location for The Albert Hall and Museums. Hotel staff were helpful and efficient. Our room was well equipped and was of a good standard. Breakfast was plentiful and staff very considerate. Lots of pots of tea!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jnet48
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear guest, Thank you for your kind review. I am pleased to read that we gave you a lovely experience and that you enjoyed our breakfasts and local attractions. We look forward to welcoming you and your family again on your next visit to London. Best wishes, Jesus E. Hotel Manager

Seoul, South Korea
Reviewed 20 March 2016

Small room but clean. Location is also good. near from station, Kensington Park, Starbucks, shop and markets. Gym is very small but well prepared with health machines. Staffs are really nice and helpful. No slipper, coffee pot, bath tub and shower gown.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Souyoun Y
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear guest, We are grateful that you took the time to review you recent stay and share it in TripAdvisor. I trust you had a very nice time in London and we can welcome you back very soon. Regards, Jesus E Hotel Manager

Linköping, Sweden
Reviewed 19 March 2016 via mobile

I had read a few not so nice reviews but we are very happy! First, location. Beautiful location in Kensington, close both to Hyde Park, museums, shopping and restaurants. The hotel itself is wonderful. Outside - classic and stylish. Inside - very modern. We had a small but very nice hotel room. Looks like everything is new. The bathroom is...

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Helpful?
Thank CamillaLejon
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear guest, Thank you for visiting us and experiencing our hotel service and facilities by yourself! I am delighted to read your kind comments and see that you enjoyed your stay from the cookie on arrival to the last minute of your holidays! We look forward to welcoming you again in Kensington soon! Sincerely, Jesus E Hotel Manager

Falmouth, United Kingdom
Reviewed 17 March 2016

Refurbished hotel taken over by Doubletree. Some parts of the hotel look newer than others but the hotel is in very good condition and most of it has been re-done new. Helpful staff, comfortable rooms and beds (as long as you are OK with Memory foam mattresses). Level of cleanliness is very good and food is also excellent.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Conrad C
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Conrad C, We are glad to see that you enjoyed your stay and were satisfied with the service, cleanliness and facilities. Thank you for sharing! Let me also take this opportunity to let you know that that the areas of the hotel not yet refurbished will be improved within the next few months. We hope to have you staying...

Toronto, Canada
Reviewed 16 March 2016

Hotel is still transitioning and needs help to hit the correct stride. Location near South Kensington tube made travel easy. Room was very clean and the new pieces were comfortable, but the seating area was dated & uncomfortable- loveseat was pullout- which was not necessary for my stay- pieces were not in line with the rest of the room. The...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tenley G
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear guest, Thanks for choosing us for your recent stay in the Kensington area. Please, let me take this opportunity to inform you that we are about to start a multimillion pound renovation in our public areas. We hope we have the opportunity to welcome you back at some point so you can experience the improvements. Sincerely, Jesus E. Hotel...

Hitchin, United Kingdom
Reviewed 14 March 2016

Where to start as there we so many things wrong with our one night stay at this hotel. First, upon arrival my wife was made to look like a liar after booking a room with a king-size bed on booking.com and then being told no such room exists. The hotel has been taken over and rebranded as Hilton, and during...

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Helpful?
1Thank Michael K
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear guest, Thank you for taking the time to write your review and share your very Dear guest, Thank you for taking the time to write your review and share your very comprenhensive feedback about your experience. I am very sorry to read about the inconvenience you and your wife encountered. I have already started an investigation following your comments...

Kidderminster, United Kingdom
Reviewed 13 March 2016

Stayed for 2 nights in February, staff were friendly and helpful. we had to change rooms as originally were were on a lower floor and street at the back was noisy but second room was lovely. It was my 30th birthday and I even had a cake sent to the room from the hotel! A lovely touch! Really nice, clean...

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Helpful?
1Thank Louise H
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Louise, Thank you for choosing our hotel for such as special occasion as your 30th birthday! I am very happy to see that the team managed to add those little touches that can mean so much to make a good stay even better. We look forward to welcoming you again! Regards, Jesus E Hotel Manager

Reviewed 13 March 2016

Excellent stay/location/food & service. Certainly if wishing to be at the heart of things - the location couldn't be better, whether it be the RAH; Science Museums, or tubes. The hotel is comfortable, the staff are welcoming and the food is excellent. Certainly one of the better, if not the best hotel I have stayed in London. Thoroughly recommend !!

Review collected in partnership with DoubleTree by Hilton
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1Thank denisedA789TM
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear guest, Thank you for your wonderful review! It is very rewarding for us to see that we manage to contribute to such a positive experience! We hope to have you again with us soon. Regards, Jesus E Hotel Manager

Kerteminde, Denmark
Reviewed 13 March 2016

My wife and I stayed in Double Tree by Hilton London-Kensington for 4 nights. Together with 2 sons and 3 grandchildren. We had a marvelous time in London. The highlight for the children a visit to the Harry Potter Studio. The hotel was conveniently located close to the Tube. The 3 rooms were quite different. Ours (twin bedded) was as...

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Helpful?
1Thank Kiroodense
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you for staying with us and for your kind review on TripAdvisor. I am very glad to hear that you and your family had a lovely time in London and enjoyed your stay with us at The DoubleTree by Hilton London Kensington. As you mentioned, we are very privilege to have such a great location which makes...

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04/06/2017 05/06/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room

Additional Information about DoubleTree by Hilton Hotel London - Kensington

Address: 100 Queen's Gate | South Kensington, London SW7 5AG, England (Formerly Regency Hotel - Queen's Gate)
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $248 - $597 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Kensington 4*
Number of rooms: 203
Reservation Options:
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Also Known As:
Regency Hotel Queens Gate
Regency Hotel London
Hotel Style:
#289 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Kensington staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join Hilton Honors and use the online check-in to pick your room. Many Hilton hotels (this is one) have dedicated Honors members' floors.”
johneK6499BK, 22 May 2017 | Read review
“Ask for a good view!”
abdullahkaram1996, 1 May 2017 | Read review
“Avoid street facing. With A/C not working- noisy to open window”
RichardB544, 1 May 2017 | Read review
“Rooms at the back are very quiet”
191vivienneb, 8 Apr 2017 | Read review
“rooms with view in the courtyard are very quiet”
machevacanza, 27 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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