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    DoubleTree by Hilton Hotel London - Kensington

    100 Queen's Gate | South Kensington, London SW7 5AG, England
    Hotel website
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    Best prices for your stay
    2017-09-03 2017-09-04
    US$153
    US$154
    US$154
    Traveller (203)
    Room & Suite (234)
    Dining (17)
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    Overview
    • Excellent32%
    • Very good36%
    • Average18%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “great location” (120 reviews)
    “queens gate” (11 reviews)
    “albert hall” (22 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    The Bailey's Hotel London
    651 reviews
    #141 of 1,069 hotels in London
     
    The Kensington
    2,826 reviews
    #36 of 1,069 hotels in London
     
    Crowne Plaza London Kensington
    2,408 reviews
    #120 of 1,069 hotels in London
     
    The Ampersand Hotel
    3,282 reviews
    #50 of 1,069 hotels in London
     
    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (847)
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    There are newer reviews for DoubleTree by Hilton Hotel London - Kensington
    See the most recent reviews

    551 - 555 of 734 reviews

    Reviewed 21 May 2016

    Stayed at the DoubleTree South Kensington for 3 nights,chose this location because we were going to a gig at The Royal Albert Hall on the last night of our stay.On arrival check in was quick and efficient by friendly staff .Rooms small but not unexpected...More

    1  Thank jackie c
    Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 25 May 2016

    Dear guest, Thank you for choosing our property when visiting the Royal Albert Hall. It is fantastic to see that our hotel was not only perfectly located for your gig but you also enjoyed the service and facilities. We will keep improving and hope to...More

    Reviewed 19 May 2016

    I stayed here for three nights and enjoyed every one of them. The rooms are modern, well equipped and very comfortable - although small (by American, Australian and Asian standards) This 'small room' issue is something travellers need to be prepared for in London and...More

    2  Thank Craig_Tapper
    Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 25 May 2016

    Dear guest, I am very happy to read that you enjoyed your stay and liked the combination of our traditional regency-style façade with the contemporary and comfortable interior. It makes us especially proud to read that you regard our team as terrifically friendly, helpful and...More

    Reviewed 19 May 2016

    Bad old uneven bedding , noise from traffic in rooms, broken window, didn't acknowledge hilton honors , breakfast scrambled eggs dry and tasteless ( tried again when new batch came, identical). Had to show breakfast purchase confirmation even though booked through hilton honors. Gym tiny,...More

    Review collected in partnership with DoubleTree by Hilton
    4  Thank Paul D
    Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 25 May 2016

    Dear guest, Thank you for posting your review on TripAdvisor. I am very sorry for falling short on your expectations on your recent visit. Please accept my most sincere apologies. I would be grateful if you could share with me directly your reservations details on...More

    Reviewed 18 May 2016

    Highly recommend this Hotel all the staff and very friendly and it is very clean and tidy , great location for all your needs when staying in London. Lovely comfortable bed and great Internet connectionMore

    Review collected in partnership with DoubleTree by Hilton
    Thank katiewW794QG
    Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 25 May 2016

    Dear guest, Many thanks for taking the time to write online your recent experience with us. It fills me with great pride to read that you found positive all aspects about your stay and appreciate your recommendation to TripAdvisor readers. I do hope I can...More

    Reviewed 17 May 2016 via mobile

    Excellent base for any stay in London,easy to jump on the tube,5 mins away,near natural history museum. Make sure you get a Visitors Oyster card for tube much cheaper. The hotel was great nice new rooms very clean excellent check in,we arrived early no problem...More

    3  Thank AdrianFraser
    Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 25 May 2016

    Dear Adrian Fraser, Thank you for sharing this brilliant feedback about your recent visit. It is rewarding for us to read that the team was flexible and caring during your entire stay and helped you to get the most out of your experience. Our Restaurant...More

    The Bailey's Hotel London
    651 reviews
    #141 of 1,069 hotels in London
     
    The Kensington
    2,826 reviews
    #36 of 1,069 hotels in London
     
    Crowne Plaza London Kensington
    2,408 reviews
    #120 of 1,069 hotels in London
     
    The Ampersand Hotel
    3,282 reviews
    #50 of 1,069 hotels in London
     

    Additional Information about DoubleTree by Hilton Hotel London - Kensington

    Address: 100 Queen's Gate | South Kensington, London SW7 5AG, England
    Location: United Kingdom > England > London > South Kensington / Kensington and Hyde Park
    Price Range:US$147 - US$337 (Based on Average Rates for a Standard Room)
    Hotel Class: 4 star
    Number of rooms: 203
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$147 - US$337 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #307 Luxury Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 203
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Cheap Tickets, Orbitz, Travelocity, Hotels.com, TripOnline SA, Cancelon, Hotwire, Agoda, HotelQuickly, getaroom.com and Evoline ltd so you can book your DoubleTree by Hilton Hotel London - Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington / Kensington and Hyde Park
    • Also Known As
    • Regency Hotel Queens Gate ,
    • Regency Hotel London
    Add Photo Photos
    Traveller (203)
    Room & Suite (234)
    Dining (17)
    Hotel & Grounds (176)
    Bathroom (18)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
    Sponsored by:
    The Kensington
    2,826 reviews
    .03 km away
     
    Crowne Plaza London Kensington
    2,408 reviews
    .46 km away
     
    The Bailey's Hotel London
    651 reviews
    .33 km away
     
    The Ampersand Hotel
    3,282 reviews
    .29 km away
     
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    Ask a question
    Questions & Answers
    KingstonPike
    27 May 2017|
    AnswerShow all 5 answers
    Response from Kirstin B | Reviewed this property |
    Not at all!! Whether it was 34 degrees outside or 23 degrees my room temperature remained at 31 degrees for 3 nights! I have never had 3 such uncomfortable nights sleep! I complained and they just said it was working despite... More
    0
    Votes
    KingstonPike
    24 May 2017|
    AnswerShow all 7 answers
    Response from Vivienne B | Reviewed this property |
    Sorry I didn't use it. It was cold when I stayed there. Setting the temperature in the room worked well though
    0
    Votes
    Benjamin-HWEI
    I just met same issue like itaca722017. I booked Hilton Tokyo Bay for two nights under 'AP DINNER 1ST NIGHT'. Well, it's for 7/2-7/4. However, when I tried to print out the reservation in Hilton website. The reservation can't be opened. So I turned to email confirmation which definitely mentioned ' AP DINNER 1ST NIGHT' but the guest info is wrong, only show 1 adult, it should be 2 adults + a 2 years old when I made the reservation. So I need to confirm what is include in AP DINNER 1ST NIGHT to avoid exactly what happened to itaca722017. I googled the package and saw itaca722017's comments which really concerns me. So I contacted online support twice and managed to confirm the 'AP DINNER 1ST NIGHT' covers breakfasts and 1st night dinner. However, there is no solution to make my reservation right. So I submitted a support case. Hilton should be a world famous brand, however, it managed to make customers to be careful of what you've order. Best practice would be screenshot everything it says when you made the reservation. Otherwise, your holiday maybe ends up ruined. I am sorry to hear what happened to itaca722017 and regret to book Hilton. Unfortunately, I can't cancel the reservation since it's advanced purchase, lol, so I better to be equiped with a lawyer in order to have a nice holiday. Is there anyway this can bring attention of Hilton headquarter managers? After all this is Hilton Tokyo Bay's issue : )
    16 May 2017|
    AnswerShow all 2 answers
    Response from L6650KOluisa | Reviewed this property |
    Hi Benjamin. It's worth head office being told I guess but whether they care enough to do anything is another matter. The more people that expose these issues within the chain, the better. Go public if you haven't already... More
    0
    Votes
    Room Tips
    "different hotel perhaps?"
    Read review
    "Rooms at the rear of the property are quiet"
    Read review
    "Avoid this hotel."
    Read review
    "Spend a few pounds more for a larger room"
    Read review
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