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A few little things that show the hotel might be struggling to attain/maintain standards; surface mounted wiring in the room, possibly for new internet service?, routed through holes in the walls that weren't filled.
Patches of ceiling walls where repairs have been made, but not...More
The first room I was given had a bad a/c so they moved me to another room which was great. Very quiet and with good air. The breakfast is served in a lovely basement room and altogether the stay was excellent. The first room was...More
Very handy for the tube, and perfectly ok. However, there was pieces of paper, presumably from the previous guest, on the floor in my room. Also there was no cold water in the basin taps. This was very inconvenient.
Room was ok, apart from the...More
This hotel is lovely. The place is modern, thoroughly updated and very very clean. The beds and pillows are very comfortable. They have a cool lighting system in the rooms which is a feature that I loved! The staff is courteous and tries their best...More
1 Thank michellemariabv
Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 6 June 2016
Thank you very much for your detailed review about your stay.
I am happy to see that you enjoyed your time with us and were pleased with nearly evert aspect about your stay.
Our Housekeeping department will feel very rewarded to read your...More
We arrived May 11,2015 very early the lobby was welcoming as were the staff. Our rooms were not available but the staff was gracious and held our luggage until rooms were ready. When we returned the staff helped us up to our room and gave...More
Additional Information about DoubleTree by Hilton Hotel London - Kensington
Address: 100 Queen's Gate | South Kensington, London SW7 5AG, England
Location: United Kingdom > England > London > South Kensington / Kensington and Hyde Park
Price Range:US$178 - US$377 (Based on Average Rates for a Standard Room)
Hotel Class: 4 star
Number of rooms: 203
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$178 - US$377 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#308 Luxury Hotel in London
Number of rooms
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With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming
and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
South Kensington then walk down Old Brompton Road (past Lamborghini showroom and post office) about 5 mins or so until you get to Queens Gate traffic lights where you turn right. Hotel is on far side of Queens Gate (your... More
South Kensington then walk down Old Brompton Road (past Lamborghini showroom and post office) about 5 mins or so until you get to Queens Gate traffic lights where you turn right. Hotel is on far side of Queens Gate (your left)
Response from Kirstin B | Reviewed this property |
Not at all!! Whether it was 34 degrees outside or 23 degrees my room temperature remained at 31 degrees for 3 nights! I have never had 3 such uncomfortable nights sleep! I complained and they just said it was working despite... More
Not at all!! Whether it was 34 degrees outside or 23 degrees my room temperature remained at 31 degrees for 3 nights! I have never had 3 such uncomfortable nights sleep! I complained and they just said it was working despite me saying 3 times it was unbearable!! I had to go outside to cool down! Such a shame cos I liked most other things about the hotel but will never return unless it's freezing outside!