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DoubleTree by Hilton Hotel London - Docklands Riverside

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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,324 Reviews from our TripAdvisor Community

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Showing 1,187: English reviews
Norwich, United Kingdom
Reviewed yesterday NEW

My Fiance took me here for my 25th Birthday. The reception area and bar looks like the only area which has been updated in the past 10+ years. Some parts of the corridors smells like stale smoke which instantly made me not want to be there. Our room was lovely except when it came night time and there wasn't a...

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Thank Chel_13
Reviewed 2 days ago NEWvia mobile

Never usually feel compelled to review, but my recent stay here was fantastic. The area is lovely, doesn't feel too 'London' and is super easy to navigate to when you've got Citymapper on your side with the C10 stopping right outside. The building itself is lovely, the room is modern, spotless and huge. Comfy ridiculously large bed, and cute views...

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Thank Jonny C
Rotherham, United Kingdom
Reviewed 2 days ago NEW

Excellent hotel with the river boat running backward and forward to canary wharf. Room was very clean and comfortable. Staff were very helpful and friendly, particularly the staff in the breakfast area

Review collected in partnership with DoubleTree by Hilton
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Thank melissaaO74EV
Sittingbourne, United Kingdom
Reviewed 2 days ago NEW

Very nice hotel, we had a double Queen guest room over looking the river Thames and Canary Wharf. Lovely breakfast in other building. Would book this hotel again. We loved the position and how easy to get around London. Fantastic for a romantic break

Review collected in partnership with DoubleTree by Hilton
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Thank Andy P
The Hague, The Netherlands
Reviewed 3 days ago NEW

Guests at the DoubleTree Docklands get complimentary access to the ferry that leaves every 15 minutes for Canary wharf straight from the hotel. It returns from Canary wharf until midnight. This worked very well for us to reach our business destination in Bank street in about 20 minutes by ferry ride plus nice walk. The ferry can also be paid...

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Thank Hermes_NL
Belfast, NI.
Reviewed 3 days ago NEWvia mobile

Having stayed here previously with my mum, I thought this would be a fab choice for a girly weekend. Little disappointed, although the manager was apologetic when issues raised. We had 2 twin rooms. 1. One of the rooms thermostat didn't work and cold air blew into the room through the evening. Staff brought electric radiators in, but we didn't...

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Thank rmax88
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Dear rmax88, Thank you for taking the time to share your feedback regarding your most recent stay with us at DoubleTree By Hilton London Docklands. I was sadden to hear that your stay with us did not meet your expectations. I have raised your concerns regarding the level of service you experienced at our bar, with our Food & Beverage...

West Sussex, United Kingdom
Reviewed 4 days ago NEW

Comfortable, clean, cosy lovely atmosphere, food excellently presented and was a delight to eat ! Would recommend as brilliantly situated - cant wait to stay again, plus the little ferry across is very frequent

Review collected in partnership with DoubleTree by Hilton
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1Thank Mrs E
London, United Kingdom
Reviewed 1 week ago

I am very happy with the front desk staff , I will give 10/10. Very welcoming and they always apologise for keeping waiting whilst it's busy. I will use this hotel again. The breakfast is fantastic and the manager and all the restaurant staff in the morning is awesome.

Review collected in partnership with DoubleTree by Hilton
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1Thank valentineo2017
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your wonderful review. We are delighted to read such wonderful comments. We are also delighted to hear that our team members went above and beyond to ensure your stay was a successful one. I do hope you will once again stay with us in the near future. Kind Regards,

London, United Kingdom
Reviewed 1 week ago

We have stayed at this hotel many times. Every time we go to London this is where we stay. The rooms are clean and has everything you need. The staff are always friendly helpful. We had the breakfast for the first time this weekend and it was lovely. It is a very lovely, convenient place to stay.

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Thank tanya372017
Wakefield, United Kingdom
Reviewed 1 week ago

Booked this hotel by ringing direct, made the booking and was given a reference number. On arrival they said there was no record of us, I give them the reference number and card details, explained who I spoke to and they admitted it was there hotel. My 2 children started to get very upset as we had travelled quite a...

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Thank eliza351
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your review, we are sorry to hear that your stay did not meet your expectations. I have shared your feedback with the hotel management team. Please do contact me directly for any further assistance. Kind Regards,

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Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $128 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Travelocity, Priceline and Agoda so you can book your DoubleTree by Hilton Hotel London - Docklands Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#273 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Columbia building has bigger rooms”
  • Amenities
  • Panorama of Columbia Wharf building room
  • Bathroom in Columbia buiding room
  • King size bed in Columbia building room
  • Desk in room
  • Seating area in Columbia building room
  • Cupboard with safe
  • View from room in Columbia wharf building
 of 5 bubbles Hermes_NL, 14 Jan 2017 | Read review
“High floors in the taller blocks have floor to ceiling opening windows, most with views.”
 of 5 bubbles suewX5670AS, 31 Dec 2016 | Read review
“Do not bother with a suite or the exticutive lounge rooms.”
 of 5 bubbles stephen_green2, 29 Dec 2016 | Read review
“Ensure you get the room you paid for”
 of 5 bubbles davelC3260BF, 28 Dec 2016 | Read review
“Lock your doors if you don't want people to walk in.”
 of 5 bubbles julianas231, 28 Dec 2016 | Read review
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