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DoubleTree by Hilton Hotel London - Docklands Riverside

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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,499 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
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Showing 1,348: English reviews
Stratford-upon-Avon, United Kingdom
Reviewed 5 days ago NEW

This was a delightful place to stay for a weekend visit to the O2 arena. Access to Canary Wharf tube station was via a 3minute (free for guests)ferry crossing from the dock located outside the hotel. Staff were extremely helpful especially breakfast staff. Breakfast was superb. Room very pleasant but one or two bathroom robls which were resolved as soon...

Review collected in partnership with DoubleTree by Hilton
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1Thank charmainehost
Amie G, Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure all guest leave totally satisfied. I will of course share you wonderful feedback with them as I...

Bournemouth, United Kingdom
Reviewed 5 days ago NEW

The DoubleTree by Hilton Hotel London - Docklands Riverside sits literally on the banks of the River Thames and is easily accessible by its own ferry from Canary Wharf. Definitely quirky in as much as the hotel is long and thin, with several covered bridges crossing over old locks astride the Thames. I was there for a weekend conference and...

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2Thank Russel J
Amie G, Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure all guest leave totally satisfied. I will of course share you wonderful feedback with them as I...

Manchester; England
Reviewed 5 days ago NEWvia mobile

I attended a conference here, and stayed for two nights. The journey to the hotel is interesting as there is a ferry which takes you from the Canary Wharf side of the river to the hotel reception. There appeared to be an Oyster card paying machine, but I was surprised when they had a list, and just asked my name...

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Thank SJones41
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure all guest leave totally satisfied. I will of course share you wonderful feedback with them as I...

Upminster, United Kingdom
Reviewed 5 days ago NEWvia mobile

Brilliant service, glasses constantly topped up, messaged ahead of our visit and they catered for fussy eaters and also brought out a mini desert with a candle on it when they realised we were celebrating a birthday, would definitely visit again. Thanks

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Thank pmm19708
Amie G, Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure all guest leave totally satisfied. I will of course share you wonderful feedback with them as I...

London, United Kingdom
Reviewed 5 days ago NEW

This hotel is quite a way from London centre, which gives it its charm. Easily accessible by Thames clipper boat and also train and bus. Rooms are clean and well decorated and the ones overlooking the river have a lovely view of London landmarks.

Review collected in partnership with DoubleTree by Hilton
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Thank Colettejw16
Amie G, Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your lovely comments. We are delighted to hear that your stay with us was a pleasant one. We love nothing more than hearing when our guest have received wonderful service. Kind Regards

Bristol
Reviewed 6 days ago NEWvia mobile

Just a Saturday night stay , but what a fabulous place! Friendly reception, beautiful and peaceful room with great bedding. Enjoyed the complimentary ferry service over to Canary Wharf where there are many good restaurants and shops. On having trouble with my door lock at midnight a member of staff cheerfully back came up with me to sort it out....

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Thank PiranaC
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Dear PiranaC, Thank you for taking the time to post your wonderful comments about your most recent stay with us. We enjoy nothing more than when then reading such lovely comments. I will of course share with our team as I know they will be delighted. We look forward to welcoming you back in the not too distant future. Kind...

Essex
Reviewed 6 days ago NEWvia mobile

We came for one night for our 4th anniversary The deluxe room was huge and clean The Colombia bar was well stocked but only problem was the Guinness was off and it St Patrick's day So we ended up going down the road for a Guinness or two Food was lovely and that was a Livingsocial voucher Very pleasant staff...

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Thank kidda35
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to post your wonderful comments about your most recent stay with us. We enjoy nothing more than when then reading such lovely comments. We sorry to hear that the Guinness at the hotel was unavailable, and will of course raise this concerns with our Bar Management Team. We look forward to welcoming you back...

Bournemouth, United Kingdom
Reviewed 1 week ago NEWvia mobile

Arrived at the hotel and was checked straight in and given a nice warm cookie. Had a business room as booked as corporate through my company. When arriving at my room, the main light wasn't working so had to use the bedside lights which made it difficult to unpack in the dark. Not the best view as overlooking the ferry...

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Thank FLF123
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Dear FLF123, Thank you for your feedback which enables us to monitor and improve our services. I can assure you that I have shared your comments with our management team who will work toward looking at ways to avoid any future reoccurrence. I do hope we have the pleasure of welcoming you back once again in the near future. Kind...

null, United Kingdom
Reviewed 1 week ago NEW

We had a family room with 2 queen beds. We're in London for a concert at the O2 and this was a great place to stay. With a free ferry to the main ferry route (at Canary Wharf) it was quick and simple to get there. Back to the hotel! Room was a good size. We had a balcony overlooking...

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Thank Samjcb
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your amazing comments. We are delighted to hear that your stay with us was an enjoyable one. I look forward to welcoming you back about in the not too distant future. Kind regards,

Geneva, Switzerland
Reviewed 1 week ago NEW

Very good quality of room and food. Working well with the boat to cross the river. Room quiet. Bathroom could be a big bigger. Ok for one. Would be more difficult to use for two. Restaurant very good but a bit noisy when crowded in the evening

Review collected in partnership with DoubleTree by Hilton
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Thank Anik F
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Dear Anik F, Thank you for taking the time to share your feedback, we are pleased that overall you stay with us was a pleasant one. I will of course highlight your concerns regarding the noise level in our Columbia Restaurant. I do hope we have the pleasure of welcoming you back in the near future. Kind Regards

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Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $200 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#275 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view rooms are worth the extra price”
 of 5 bubbles TomSwindall, 22 Mar 2017 | Read review
“River view recommended”
  • View
 of 5 bubbles tom222ee, 22 Mar 2017 | Read review
“This is not clear when booking for tube access, go to canary Wharf and get the ferry across is the easiest way”
 of 5 bubbles lister_natalie82, 20 Mar 2017 | Read review
“There are only 4 floors so you won't be climbing lots of stairs and the lifts are plentiful”
 of 5 bubbles MadonnaAlmondbury, 16 Mar 2017 | Read review
“ask for a river view with a balcony”
 of 5 bubbles jackierandall, 13 Mar 2017 | Read review
5 of 5