We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Hotel London - Docklands Riverside

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
DoubleTree by Hilton Hotel London - Docklands Riverside
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,570 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
See the most recent reviews
Showing 1,407: English reviews
Reviewed 22 January 2016

For £150 a night we got a small room with a nice view of the river overlooking Canary Wharf which looks fantastic at night. We also initially got a freezing room which took hours to warm up when I adjusted the thermostat to 26 degrees and a bathroom which was freezing for the two days we stayed. In this day...

 Report
Helpful?
6Thank Glen L
Amie G, PA to General manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with us at DoubleTree By Hilton London Docklands. I would like to firstly apologise for the issue you experienced while staying with us as I can understand how frustrating this must have been for you. I have spoke to our Engineering team and have since found out that we did indeed have a technical...

Reviewed 21 January 2016

I took the DLR to Canary Wharf and the C10 bus directly to the hotel. A short queue at reception and checked in. Even though you book a room type, when you get there they seem to do the allocation. I ended up with a side river view which was fine. The journey to the room was like being in...

 Report
Helpful?
2Thank Hicksfromthesticks18
Reviewed 20 January 2016 via mobile

Stayed for 1 night while travelling with work. The staff were helpful and informative, checking us in quickly and providing us with all the necessary information. The room was comfortable however it was very cold upon arrival. The noise levels were low and provided a good nights sleep. The breakfast consisted of a variety of cereals, breads, cold meats, cheeses...

 Report
Helpful?
1Thank Sophie_dav
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to complete your review following your most recent stay with us. Feedback such as yours is always welcome and most helpful. Your feedback has been share with the respective heads of department in order for us to constantly improve our guests overall experience. Kind Regards

Reviewed 20 January 2016

I took my boyfriend here for a surprise 21st birthday weekend away & building up to our stay I had been emailing one member of staff to arrange for our room to be decorated – I initially asked if it was possible for me to have some decorations sent to the hotel in the run up to our stay &...

 Report
Helpful?
1Thank Penny T
Cambridge, United Kingdom
Reviewed 20 January 2016

When visiting London, at least twice a year, we always stay at Docklands; Service in all areas is excellent and provided with a friendly smile. For a Hotel competing with other local eating establishments, our dinner was excellent and the Chefs need to be congratulated on their skills to deliver such enjoyable meals. Also when visiting other areas of London,...

 Report
Helpful?
1Thank Ken W
Hampshire, United Kingdom
Reviewed 19 January 2016

Great location in London, just across from Canary Wharf, where you can hop on and off the River taxi. Unique layout of the hotel. All staff welcoming and very friendly. Excellent rooms for a couple of nights, however, if you are staying for more than a few days, ensure you let them know and you'll get a more spacious room.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
1Thank Julia R
Amsterdam, The Netherlands
Reviewed 19 January 2016

The hotel lies on the river Thames so we came there by free ferry from Canary Wharf. The hotel staff was friendly and the food in their restaurant wasn't that bad at all. The room was clean but not that special. The famous doubletree cookie you get was delicious. Location was ok but you have to take a ferry if...

 Report
Helpful?
1Thank Apexracing001
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to complete your review following your most recent stay with us. Feedback such as yours is always welcome and most helpful. Your feedback has been share with the respective heads of department in order for us to constantly improve our guests overall experience. Kind Regards

Basildon, United Kingdom
Reviewed 19 January 2016

Easy check in with a free hot cookie, nice room with easy access. Bar prices reasonable with nibbles i.e. nuts etc. One of our party had a problem with the hot water in his room and it was exchange with no issues. when we stayed prices were very competitive but guess this can vary by date and events going on...

 Report
Helpful?
1Thank steve p
Brighton, United Kingdom
Reviewed 18 January 2016

Very good value for money and they even have an app to let you choose your room. We didn't experience too many problems, only our telephone to room service didn't work and a few light maintenance issues but overall we had a good stay.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
1Thank Danielle A
London, United Kingdom
Reviewed 17 January 2016

I do not normally write reviews but I was compelled on this occasion to. The room itself is fab but the customer service experience left a lot to be desired. The evening on my checking in the air conditioning temperature could not be increased past 20 degrees. I called numerous times until a maintenance man came to my room...knocked on...

 Report
Helpful?
1Thank Chris M
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to complete your review following your most recent stay with us. Feedback such as yours is always welcome and most helpful. Your feedback has been share with the respective heads of department in order for us to constantly improve our guests overall experience. Kind Regards

889 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (807)
Viewed
Dining (40)
Viewed
Hotel & Grounds (107)
Viewed
Bathroom (19)
Viewed
Room/Suite (67)
Viewed
View from Room (70)
Viewed
Pool/Beach Area (3)
Viewed
Other (501)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (82)
Viewed
View from Room (2)
Viewed
Dining (15)
Viewed
Room/Suite (37)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Hilton London Canary Wharf
Hilton London Canary Wharf
#78 of 1,088 in London
3,179 reviews
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London ExCel
Docklands / Canary Wharf / Isle of Dogs
London Marriott Hotel West India Quay
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
Point A Hotel, London Canary Wharf
Docklands / Canary Wharf / Isle of Dogs
Canary Riverside Plaza Hotel
Canary Riverside Plaza Hotel
#131 of 1,088 in London
864 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe Street, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $180 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Hilton EMEA, Travelocity, Priceline, Cancelon, Agoda, Cheap Tickets, Evoline ltd, TripOnline SA and HotelQuickly so you can book your DoubleTree by Hilton Hotel London - Docklands Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#263 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
73 questions
Ask a question

See all questions (73)

Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a river view.”
Y4506UQpeterw, 20 Apr 2017 | Read review
“It's a low rise hotel and any room overlooking the river would, I imagine, be good.”
242myram, 18 Apr 2017 | Read review
“Room 202 no window only small French doors leading onto a balcony anybody could access. No access to mirror near plug.”
CoralieS609, 10 Apr 2017 | Read review
“All the rooms on the website look good really but check out square footage versus price when deciding that is my tip!”
972katecc, 9 Apr 2017 | Read review
“check the comparison sites for the best rates, the hotel is very quiet”
Webster4, 30 Mar 2017 | Read review
5 of 5