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DoubleTree by Hilton Hotel London - Docklands Riverside

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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,502 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
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Showing 1,351: English reviews
Wiltshire, United Kingdom
Reviewed 22 November 2015

My husband and I stayed for one night on November 21st 2015 using Tesco Clubcard vouchers. We were going to an event at the O2 so we wanted to drop our baggage off before heading off for the day. We arrived at 10am, well before check in time and the member of staff was very helpful in enabling us to...

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Thank LaraEdwards1986
Reviewed 21 November 2015 via mobile

This was my first business visit to this area. The hotel offer a breathtaking view of Canary Wharf. My room also had a great view of the river. Staff is very friendly. Just expected a new water every day, but only got a bottle water on day 1. Room very comfortable

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Thank Wilna M
Mumbai (Bombay), India
Reviewed 21 November 2015

While the Hotel location was quite good - in proximity to Canary Wharf and well connected by Ferry, the overall experience was a tad disappointing. The room size rivaled that in Japan and WiFi signals were poor The bed was small and overall room was cramped. It was like living in an attic. Please insist on a booking in the...

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Thank eddieU84
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with us at DoubleTree by Hilton London Docklands Riverside. We are very sorry to see that your stay with us was not as excepted, we will of course share your feedback with our team as we find all feedback helpful. I do hope you will consider staying with us once again. Many Thanks

Aylesbury, United Kingdom
Reviewed 21 November 2015

Hotel was lovely and extremely scenic being located right on the banks of the Thames with easy access to central London. Hotel was clean and great facilities however please take my advice and do not drink in the bar as unless you've just won the jackpot on the lottery you'll not only wake up with a sore head but also...

Review collected in partnership with DoubleTree by Hilton
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Thank Chris H
Colchester, United Kingdom
Reviewed 20 November 2015

Everything about this hotel was a pleasant surprise. Lovely big room overlooking the water, comfy bed, nice bathroom and great breakfast. There is a free boat over the river where you can get the clipper boat into central London. The staff were lovely, nothing at all to criticise.

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1Thank 131Steph
Ringwood, United Kingdom
Reviewed 11 November 2015

We stay at this hotel quite frequently and the recent refurbishment caused a great deal of problems. Therefore we were pleasantly surprised that the problems we had on this occasion were sorted in a relatively short space of time, mainly due to the efforts of Christian Gomez. Breakfast went smoother than usual and Frances, Jolie and Cosmo deserve a mention....

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Thank Terry S
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with us at Doubletree by Hilton London Docklands, We are so pleased to hear that your stay with us was an enjoyable on and that Christian Jolee, cosmas and Frances all helped to make it that bit more special I will of course share your feedback with our team as I know they will...

London, United Kingdom
Reviewed 11 November 2015 via mobile

Had a great stay here - one night only and we didn't want to leave! Would have loved to stay much longer. Amazing views, clean hotel room and bathroom. Especially loved the bar - nice and quiet atmosphere and we got a table right next to a lovely fireplace. Would definitely return here Also, got a free ferry ride to...

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Thank Ketija B
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to post your review about your most recent stay with us at Doubletree by Hilton London Docklands, we are so very pleased that you enjoyed your stay with us, and that you found our bar and restaurant to have a lovely atmosphere were you where able to relax and enjoy our amazing views. We...

Nashville, Tennessee
Reviewed 10 November 2015

This hotel is very nice. The room was nice and the convenient ferry service was much appreciated. The restaurant was very good also. However, I had a few instances of poor service from the staff while I was there. First, I returned to my room one day to find that the maid had not closed the door completely. Nothing was...

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1Thank John M
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay with us at Doubletree by Docklands, I have shared your feedback regarding the team member with our Housekeeping Manager who will of course investigate, We are pleased that you enjoyed our breakfast and will of course share this with our team. We do hope you...

Wirral, United Kingdom
Reviewed 10 November 2015

Not bad hotel, but expensive breakfast at £16+ and too long deposit return. Why it takes so long which more doubles the price of the hotel is beyond me. Potentially a great hotel but does leave a bad taste in mouth when your money is out. Though if you are paying by credit card, crack on. Sleep wasn't great either.

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6Thank Jordan A
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share you feedback about your most recent stay with us. I would like to apologise for any issue you have had and would be delighted to assist in any way please do contact me directly at amie.gotts@hilton.com. Kind Regards

Leeds, United Kingdom
Reviewed 10 November 2015

A very pleasant hotel with very helpful and attentive staff. The breakfast was one of the best I have experienced in any hotel. Room was clean and well presented with a great view of the City of London from the balcony.

Review collected in partnership with DoubleTree by Hilton
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Thank Richard S
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your amazing five star review, we are so very pleased that your time spent with us was a memorable one and do hope we get the chance to welcome you back in the near future. Kind Regards

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Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $195 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#272 Luxury Hotel in London
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Questions & Answers

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Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view rooms are worth the extra price”
 of 5 bubbles TomSwindall, 22 Mar 2017 | Read review
“River view recommended”
  • View
 of 5 bubbles tom222ee, 22 Mar 2017 | Read review
“This is not clear when booking for tube access, go to canary Wharf and get the ferry across is the easiest way”
 of 5 bubbles lister_natalie82, 20 Mar 2017 | Read review
“There are only 4 floors so you won't be climbing lots of stairs and the lifts are plentiful”
 of 5 bubbles MadonnaAlmondbury, 16 Mar 2017 | Read review
“ask for a river view with a balcony”
 of 5 bubbles jackierandall, 13 Mar 2017 | Read review
5 of 5