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Cranley Hotel

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Traveller (271)
Room & Suite (311)
Dining (19)
Ratings and reviews
#607 of 1,085 Hotels in London
  • Excellent48%
  • Very good27%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“four poster”(38 reviews)
“south kensington”(41 reviews)
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What's included
Free Wifi
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Concierge
Dry Cleaning
Free Parking
Free Breakfast
Pool
Restaurant
Airport Transportation
Fitness centre
4 Star Hotel
Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and...
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Location and contact
10-12 Bina Gardens | South Kensington, London SW5 0LA, England
16.2 km to London City Airport
108 restaurants are within a 0.5 km radius
0.7 km from Natural History Museum
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (908)
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Traveller rating
358
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LanguageEnglish
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358
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99
54
43
Show reviews that mention
All reviewsfour postersouth kensingtonold brompton roadwelcome drinkquiet residential streetcharming hotelafternoon tearoom servicesmall hotelfour star hotelexecutive roomthird floortube stationthe royal albert hallbooked this hotelmini barlocation is excellent
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1 - 5 of 753 reviews
Reviewed 3 days ago via mobile

We booked this hotel weeks ago only to arrive and be told that the hotel was Over Booked took them ages to arrange another hotel (and to get ready in the Loo or we’d be late for the theatre ) but I must give them...More

Thank Joann A
Response from GM159, Manager at Cranley HotelResponded 2 days ago

Dear guest, Thank you for taking the time to post your review following your recent stay with us at the Cranley Hotel. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a...More

Reviewed 3 days ago via mobile

Obviously nervous after seeing the reviews. My room was clean, big enough, comfortable and with a mini bar, bath and safe. Coffee and tea all there. Lady on reception was lovely. Air con not working so they put a mobile unit in the room straight...More

Thank Cheshireguitar_1976
Reviewed 5 days ago

A lovely little boutique hotel. Some of the previous reviews worried me but when we arrived the staff were lovely and friendly and they can not do enough for you. Our room was a 4 poster and we couldn't fault it....very spacious and clean. The...More

2  Thank Rebecca387
Response from GM159, Manager at Cranley HotelResponded 3 days ago

Dear Guest, Thank you for sharing this fantastic review of your recent stay here at The Cranley Hotel. I am extremely pleased to learn that every member of my team made you feel so special making your visit perfect. All of our rooms are very...More

Reviewed 1 week ago via mobile

My son and his fiancee paid for afternoon tea for my mother and I, and we had such a lovely time. The staff were so welcoming, friendly and attentive, and the dining room was beautiful. The warm scones were gorgeous,and there were so many cakes...More

Thank neens2
Response from GM159, Manager at Cranley HotelResponded 3 days ago

Dear guest, What a fabulous review, it filled me with great pride to read this and discover that your recent experience at the Cranley Hotel was so memorable. I do have a great team who is very passionate about delivering only the very best and...More

Reviewed 1 week ago

I am not one to complain, and I have never written a review on a hotel before, but this experience wasn't great and I don't want others to feel as disappointed as we did! Booked the Cranley for a weekend away for my husbands 30th....More

1  Thank R02XXX
Response from GM159, Manager at Cranley HotelResponded 3 days ago

Dear Guest Thank you for taking the opportunity to review your experience. I'm most concerned and sorry to read of your disappointments. We are committed to delivering the highest level of service and I am sincerely apologetic that you felt that this was not reflected...More

View more reviews
About
Description
Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered ...More bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and tea-taking. Less
Hotel class
Hotel class
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Free Parking
Restaurant
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel class
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (271)
Room & Suite (311)
Dining (19)
Pool & Beach (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
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j b
March 31, 2018|
AnswerShow all 6 answers
Response from JH9271969 | Reviewed this property |
We were only there for a quick turnaround. BUT - it's in a great area and I felt perfectly safe.
1
Vote
lc12456
February 23, 2018|
AnswerShow all 2 answers
Response from Rachelmalik | Reviewed this property |
14:00
0
Votes
Kat198288
June 16, 2017|
AnswerShow all 4 answers
Response from Christine L | Reviewed this property |
Sorry can't say.. we were there around Christmas time and didn't need AC.... worked well there for us very comfortable room and quick trip to the fabulous Royal Albert Hall
0
Votes