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The Rubens at the Palace

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#89 of 1,087 Hotels in London
Certificate of Excellence
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The Rubens at the Palace
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3,976 Reviews from our TripAdvisor Community

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Showing 3,702: English reviews
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Reviewed 2 days ago NEWvia mobile

Where to begin...My wife & I celebrated our 10th wedding anniversary on February 17th & we chose London as our week long holiday get away. We had a fantastic time staying in your hotel. Yes, the building is great with all of its charm, the location is superb, but what sets The Rubens apart are the incredible people that you...

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1Thank Michael H
Connecticut USA
Reviewed 3 days ago NEW

This beautiful hotel is only a half-star shy because of its size - usually hotels that take "groups" tend to be off our radar. Yet, the lovely rooms, the friendliness of its largely European staff and the terrific location do warrant Rubens at the Palace a big thumbs up. Just across from the Queen's London residence, it's an easy stroll...

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Thank OUTTravelers
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you very much for taking the time to review your recent stay with us at The Rubens at the Palace. I am so pleased that you enjoyed your time with us at the Hotel, and appreciate you kind words. My team and I are thrilled by your feedback! It was our pleasure to have taken care of...

Reviewed 3 days ago NEWvia mobile

I stayed here with my boyfriend for our joint birthday weekend the hotel was quick at checking us in they let us up to the room at asked us if we need help with our bags. On the fist night we had an amazing meal at the hotel restaurant everything about the hotel was amazing and I strongly recommend to...

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Thank Beth A
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Beth A, Thank you for your wonderful review following your recent stay with us at The Rubens at the Palace. I am delighted that you enjoyed your stay with us with your partner, and to hear that you were welcomed so warmly! We really do appreciate also your recommending us to other travellers reading your review, it means a...

Reviewed 3 days ago NEW

We have just spent a wonderful few days at this charming London Hotel. This was our second visit to the Rubens At The Palace, and hopefully we will return again. Once again the staff were all courteous, efficient, friendly, and always ready for a chat. We arrived early, cold and jet lagged after a long flight, and the manager was...

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1Thank Julie K
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you for your lovely review following your recent second stay with us at The Rubens at the Palace. I am thrilled that you had an amazing time with us- we are all so happy to know that you will be joining us again next time you are in England! I look forward to welcoming you back to...

Colchester, United Kingdom
Reviewed 4 days ago NEWvia mobile

We have stayed in a fair few so called 4 and 5 star hotels I can honestly say this is one of the best I cannot recommend this hotel enough, the staff are amazing so so helpful friendly and polite they must enjoy there work. The hotel is so spotlessly clean and the food is delicious. I never give reviews...

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1Thank Maura C
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you very much for taking the time to leave us a brilliant review following from your visit to the Hotel. I am delighted to know that you consider our Hotel one of the best you have experienced! It is wonderful to know that you in particular found the hotel to be 'spotlessly clean'. My Housekeeping team will...

Liverpool, United Kingdom
Reviewed 5 days ago NEWvia mobile

Travelled with two adults and two children, for my little girls 10th birthday, the most amazing service! What was exceptional was the way the children were treated, like royalty from the second they walked in the hotel door till the moment we left. The children conduct their own check in where they list their likes, facts about them etc. In...

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2Thank cmcneill01
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you very much for your incredibly kind review following from your recent stay with us at The Rubens at the Palace. We are over the moon to know that you enjoyed such a special experience, and appreciate you noting all of the small touches we arranged for your Family. This truly means a lot, as we take...

Reviewed 5 days ago NEW

This was our second visit to this hotel as we thought it was so wonderful the first time. We were treating my mum to a theatre break weekend and as it is a special birthday year for her, we decided to go back to The Rubens. We were upgraded to the new Royal Wing - 8 different rooms each named...

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Thank JackieRMark
wales
Reviewed 5 days ago NEW

Great welcome, fabulous location for visiting city walked down Mall via parks stunning. Staff very pleasant. Only disappointment was a small double bed in our otherwise lovely room. Would recommend booking a twin room.

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Thank Meandmyhusband2017
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at The Rubens at the Palace Hotel. I am so pleased that you enjoyed your stay, and to know that you found our welcome to be so warm! I am only sorry however that you were let down by your bed configuration. We do have...

Reviewed 1 week ago NEWvia mobile

Location was fantastic. Brilliantly positioned for sight seeing and of course Buckingham Palace. The hotel staff made us feel very welcome nothing was to much trouble. We had a room overlooking the Royal mews. Breakfast was a standout so much choice it was truly lovely. The bed was comfy only thing I could fault would be the bathroom was on...

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Thank Ajlkyla
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you so much for your lovely review following from your stay with us. We are so happy to know you enjoyed your time at the Hotel so much! Thank you for your wonderful comments and feedback on our breakfast in particular. My Breakfast Manager will be very pleased to read your praise this afternoon! We had so...

La Crosse, Wisconsin
Reviewed 1 week ago

Staff went out of their way to cater to us, but maintained an approachable and friendly atmosphere. The concierge was helpful and a hoot to chat with. We were greeted by name every morning and the number of staff per guest was impressive, but it never felt forced. Great breakfast, and a comfortable lounge with a nice variety of live...

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Thank maredmond
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you so much for taking the time to leave us such wonderful feedback following from your recent stay with us! We are so pleased to read that you enjoyed your visit to the Hotel, and found my team to be so helpful! It is absolutely our pleasure to have hosted you and to have assisted you during...

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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 

Additional Information about The Rubens at the Palace

Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Region: United Kingdom > England > London > Westminster
Price Range: $421 - $699 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rubens at the Palace 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
Hotel Style:
#26 Family Hotel in London
#39 Green Hotel in London
#64 Romantic Hotel in London
#81 Luxury Hotel in London
#106 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Rubens at the Palace staff and other travellers.
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Questions? Get answers from The Rubens at the Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Mews View Room.”
 of 5 bubbles 548juliek, 21 Mar 2017 | Read review
“Good deals on last ne but book a twin room unless your happy sleeping in a small double bed”
 of 5 bubbles Meandmyhusband2017, 19 Mar 2017 | Read review
“Rooms were small but comfortable.”
 of 5 bubbles maredmond, 16 Mar 2017 | Read review
“We had room 424 which was stunning, quiet and luxurious.”
 of 5 bubbles PTG16007, 9 Mar 2017 | Read review
“Consider a Royal Mews view”
 of 5 bubbles GoodisonEffect, 9 Mar 2017 | Read review
5 of 5