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39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
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2017-07-30 2017-07-31
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Certificate of Excellence
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
The location of the hotel is amazing and the lobby/guest service staff were great. The rooms were a bit run down, given the price, but overall it was a pleasant stay. Very close to Victoria station and very walkable.More
1 Thank Erinch1984
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 2 days ago
Dear eac688,
Thank you very much for taking the time to review your recent stay with us.
I am so pleased that you enjoyed your visit, and that you found my Front of House team to be exceptional. We are all thrilled!
I hope that...More
I gave hotel this another try after a disappointing last experience and I have to say that it was much better this time. The rooms have had a much needed facelift and the hotel felt much more welcoming. The staff are absolutely superb - special...More
2 Thank ianandmax
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 2 days ago
Dear ianandmax,
Thank you so much for your kind review, following from your recent stay with us at The Rubens at the Palace Hotel.
I am so pleased to read that you enjoyed your visit, and especially found my brilliant Doorman, Jonathan to be so...More
My husband and I enjoyed The Rubens at Buckingham Palace. The room was small, but very clean and comfortable. The bedding is perfect with a big down comforter and nice soft pillows.
The Rubens itself is rich with colors in every space. They've got a...More
Thank Sarahc9130
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 5 days ago
Dear Sarahc9130,
Thank you very much for your incredible review, following from your recent stay with us.
I am so pleased that you and your husband enjoyed your stay, and that you found my team to be so kind. I am only sorry to hear...More
Very impressed with the quality of facilities and service. We stayed here on a busy Saturday night and were treated with the utmost courtesy and professionalism from our greeting at Reception to the service in the restaurant. The room was more than acceptable (by London...More
Thank Sandra3622
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 5 days ago
Dear Sandra3622,
Thank you so much for taking the time to post such a fantastic review following from your recent stay with us!
I am thrilled that you enjoyed your visit, and found my team to be so courteous and friendly! I know that my...More
We have travelled extensively and the Rubens is our favourite hotel. A trip to London would not be complete without a stay at the Rubens. We stayed for 5 nights in a beautifully appointed room which had recently been renovated. The room was bright and...More
Thank Louise T
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 6 days ago
Dear Louise T,
Thank you so much for taking the time to review your stay with us at The Rubens at the Palace Hotel.
I am so pleased that you enjoyed your visit to the Hotel, and that we are 'your favourite'. What lovely feedback...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$240 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Official Star Rating provided by the AA.
Hotel Style
#26 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#68 Luxury Hotel in London
#106 Business Hotel in London
Room types
Suites ,
Non-Smoking Rooms ,
Accessible rooms
Number of rooms
173
Reservation Options
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If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are
...More
highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Response from helloesther1 | Reviewed this property |
you could chose to have it included at extra cost. lovely breakfast in a beautiful spacious room. We stayed at the Rubens twice and we always reserved room plus breakfast.
No shuttle,but if you arrange airport transfer with the Rubens it was a flat rate of £70 GBP from Heathrow no matter what traffic is like. It was great that they handled our luggage, on time, safe.....Heathrow Express was a... More
No shuttle,but if you arrange airport transfer with the Rubens it was a flat rate of £70 GBP from Heathrow no matter what traffic is like. It was great that they handled our luggage, on time, safe.....Heathrow Express was a cheaper option, but too much hassle with our baggage and one of us having an injured foot.