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Aloft London Excel

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#266 of 1,089 Hotels in London
Certificate of Excellence
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Aloft London Excel
Aloft London Excel
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1,731 Reviews from our TripAdvisor Community

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Showing 1,520: English reviews
Canterbury, United Kingdom
Reviewed 4 May 2016

Quick check-in, friendly staff, very comfortable bed, clean and spacious. Never slept better in any other hotel. Ask for a room facing the docks for lovely night views of the city and plane spotting. Excellent location for the Excel conference center. Small but well equipped gym and pool an added bonus. Direct access to the DLR. Stayed here on two...

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Helpful?
Thank IrishHoneyBee91
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there, welcome back! thanks so much for your great review and visiting us again for your visit to London! Happy that we are able to provide you with a great experience during your stays. We can't wait to welcome you back! Have an easy breezy day! Martijn Mulder

Reviewed 3 May 2016 via mobile

Went there last weekend. What a lovely hotel! Just what we needed for a girlie weekend away. Rooms were spotless with all the usual features and with the added bonus of a pool, gym and a car park! (£16 per 24 hrs) Staff were very helpful and friendly. Across the plaza there is the ExCel London and easy access into...

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Helpful?
Thank Louiselangridge
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Louise, Thanks for your nice comments and for staying with us for your weekend away with friends! I will share your nice comments with the team as I am sure it will make their day! Hope to welcome you back soon! Have an easy breezy day. Martijn Mulder

Stirling, United Kingdom
Reviewed 28 April 2016

I stayed here for two nights - Sunday, Monday whilst visiting family and friends. The name is misleading as the rooms do not resemble loft rooms at all. Neither does the luxurious environment of the hotel. The walk in bathroom was ideal for a disabled visitor, great choice in breakfast and the check in friendly and efficient. Good links to...

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Thank flyingscotslass
Maidenhead, United Kingdom
Reviewed 28 April 2016 via mobile

I booked this hotel though a booking site that I use a lot for business travel. I made an error in the date, so I cancelled within 30 mins of booking. The hotel charged my card in full, then refused to even budge on a refund, even though it was almost 50 days out, and the booking site I use...

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Thank RebeccaScott1977
Reviewed 25 April 2016

I had a lovely stay -- I was in town for a show at the convention center, so really couldn't beat the location. The hotel room was clean and spacious, with thoughtful touches like complimentary bottles of water & Wi-Fi. The staff was friendly, and the downstairs dining options were convenient -- the restaurant had a nice selection (enough that...

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Thank Schmaubs
Nottingham, United Kingdom
Reviewed 25 April 2016

Nice hotel, friendly staff, clean and great breakfast Rooms are large and good showers. Good links on the DLR Bar closes too early and is so expensive. The "shop" sells very overpriced drinks after hours but it's a massive cash cow designed to thrive on the corporate expenses system. There is not much nearby in terms of restaurants or bars/pubs,...

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Thank leeweedon
Cornwall, United Kingdom
Reviewed 24 April 2016

Stayed here for a Saturday night whilst visiting the O2. Perfect location, 10 minute walk to the Emirates air line ( also highly recommended ) and right next door to the Docklands light railway for links to other locations. Parking and breakfast are additional charging, but the overall cost of the stay was very reasonable indeed considering location. Hotel was...

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Thank Postiedan
London, United Kingdom
Reviewed 24 April 2016

Booked online with booking.com said 1.4 miles to O2 but that was fly miles, so closer to 5 miles. I will never use them again . Dlr costs £19.80 to the O2 and taxi is min. £25 one way. You have to park on their property and pay £16, no place else to park.The hotel is feet from the Excel...

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1Thank moonlittornado
Reviewed 20 April 2016 via mobile

We had two nights in the Aloft last weekend after seeing muse then a convention at the excel...and even though it seems expensive the room was so nice it felt like you got your money's worth! The accessible room felt more like a suite in size, and included a double shower which was lovely! Thanks Aloft Excel!

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Thank a_r-chesterfield
Zurich, Switzerland
Reviewed 20 April 2016 via mobile

The most positive with this hotel is its closeness to LCY Airport and The exhibition centre London Excel. It has a above average gym and pool which bith add plus points but unfortunately the atmosphere in the restaurant and bar feels too much of a conference centre. And that is a great pity because due to its location, there is...

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Helpful?
Thank Martin L

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 

Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $161 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
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Also Known As:
Aloft London Excel Hotel London
Hotel Style:
#164 Romantic Hotel in London
#176 Business Hotel in London
#198 Luxury Hotel in London
#217 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Aloft London Excel staff and other travellers.
36 questions
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London, England, United Kingdom
over a year ago
glasgow,united kingdom
7 months ago
Saint Thomas, Canada

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Questions? Get answers from Aloft London Excel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good but I imagine the higher up you are, the better the view.”
 of 5 bubbles Kendo54, 21 Mar 2017 | Read review
“Most rooms are the same. 1-2 suites available on upper floor.”
 of 5 bubbles ChrysalisTravel, 8 Mar 2017 | Read review
“to choose a good room as for a room with a nice view”
 of 5 bubbles Patrycjaa0, 20 Feb 2017 | Read review
“the higher your room the better the view”
 of 5 bubbles Ipbishman, 17 Feb 2017 | Read review
“Mirror above dressing table and 2 wine glasses”
 of 5 bubbles sandrafE4954YX, 21 Jan 2017 | Read review
5 of 5