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    Aloft London Excel

    1 Eastern Gateway, London E16 1FR, England
    011 44 20 3203 0700
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    2017-12-31 2018-01-01
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    US$250
    US$250
    US$250
    Traveller (766)
    Room & Suite (373)
    Dining (93)
    Overview
    • Excellent45%
    • Very good39%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “prince regent” (71 reviews)
    “dlr station” (99 reviews)
    “city airport” (74 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    Dec 31Jan 1
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,924)
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    281 - 285 of 1,686 reviews

    Reviewed 2 October 2016 via mobile

    I think this Hotel could be very good however it was let down by poor standard of service First impressions were poor due to a reception area more in keeping with a Gym and staff dressed in the shirts and jeans In the Morning when...More

    1  Thank Dave712013
    Response from AloftLondonManager, General Manager at Aloft London ExcelResponded 10 October 2016

    Hi Dave I'm sorry to here about the challenges you had with service! I would be disappointed as well. With regards to the lay out and style of the front desk - the front desk hub and uniforms are the standard for Aloft's around the...More

    Reviewed 2 October 2016

    This hotel is new, elegant and spacious. I will definitely want to stay there again. It is reachable by the tube so transport is no big deal. Breakfast is not included. The wifi worked great. The beds are very confortable. Very close to London city...More

    Thank zazizo
    Response from AloftLondonManager, General Manager at Aloft London ExcelResponded 10 October 2016

    Hi there! Thanks for such a fantastic review! Great to see you had such a good stay with us and that we will be able to welcome you back again. It's true that we are a little bit out of central London but with the...More

    Reviewed 1 October 2016 via mobile

    Nice and modern hotel. Rooms were a good size, with air canon, to and wifi! Friendly staff also. Bit far out from the main but so close to the Dlr railway which was extremely useful. Would recommend for short stays

    1  Thank Angelk88
    Response from AloftLondonManager, General Manager at Aloft London ExcelResponded 10 October 2016

    Hi There! Thanks for staying with us and for sharing your review. Great to hear you enjoyed your stay with us. Hopfully we will have a chance to welcome you back again soon! Have an easy breezy day! Candice Pere-Escamps

    Reviewed 1 October 2016 via mobile

    On a two day stay encountering to USA. Had a lot of luggage for a months stay in USA & Canada, no bell man or luggage trolleys. Check in was long. Breakfast was boring, staff weren't helpful in breakfast area. Rooms were very small, but...More

    Thank Lavas
    Response from AloftLondonManager, General Manager at Aloft London ExcelResponded 10 October 2016

    Hi There! Sorry to here about your challenges with your stay with us and I will share your feedback with the team. Our location is great for those visiting the o2, ExCel or London City Airport but unfortunately we are about 30 minutes from central...More

    Reviewed 28 September 2016 via mobile

    Our main concern after booking this hotel was the location, that it was far from the city. But we took it nonetheless. Travelled about an hour to the city daily, which was okay actually as we had time. But don't recommend for those who are...More

    Thank neelie-scribbles
    Response from AloftLondonManager, General Manager at Aloft London ExcelResponded 10 October 2016

    Hi There! Sorry we let you down with some aspects of the hotel. I will be looing at the challenges that you had and seeing what we can do to fix it! It's true we are a small distance from central London but with the...More

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$91 - US$358 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #164 Romantic Hotel in London
    • #176 Business Hotel in London
    • #196 Luxury Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Ctrip TA, Booking.com, Travelocity, Hotels.com, Hotwire, Orbitz and HotelQuickly so you can book your Aloft London Excel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Docklands / Canary Wharf / Isle of Dogs
    • Also Known As
    • Aloft London Excel Hotel London
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    Traveller (766)
    Room & Suite (373)
    Dining (93)
    Pool & Beach (33)
    Hotel & Grounds (476)
    Bathroom (67)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    Kerry H
    7 December 2017|
    AnswerShow all 2 answers
    Response from C0DY6 | Reviewed this property |
    The nearest station is Prince Regent DLR, which is a light rail station, about a 2-3 minute walk from the hotel. It’s connected at the 2nd floor so you won’t have to walk on the streets. You can transfer to the tube at... More
    2
    Votes
    Shara G
    26 November 2017|
    Answer
    Response from malc0lm111 | Reviewed this property |
    Hi hotel is very smart and clean very helpful staff and everything you need in a Ikea way not a luxury way, but still great value and VERY comfortable rooms. Sorry not sure about the banquet hall.
    1
    Vote
    rholahan486
    24 October 2017|
    AnswerShow all 9 answers
    Response from Alex Z | Reviewed this property |
    No no, it’s kinda far away. It will take you 1-1,5 hour to get there. You better fly to London City Airport. Then it’s a walking distance
    1
    Vote
    Room Tips
    "Select a room looking over river"
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    "make sure you view you room before checking in"
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    "All rooms are excellent"
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    "I got a room equipped for handicapped and it suited me fine large shower !"
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