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Aloft London Excel

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#256 of 1,089 Hotels in London
Certificate of Excellence
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Aloft London Excel
Aloft London Excel
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1,760 Reviews from our TripAdvisor Community

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Showing 1,545: English reviews
Coleraine, United Kingdom
Reviewed 22 November 2015

spacious room, air con, view of river, complimentary water, safe, secure. Restaurant on site OK. Very convenient for London Excel and walking distance to DLR and London City airport. Swimming pool & gym to wind down.

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Helpful?
Thank GEOFF W
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Geoff, great to read you enjoyed the Aloft. Thanks for leaving the room tip, indeed we have some great views over the dock. Hope you will be back soon again!! Have an easy breezy day! Martijn Mulder

Northamptonshire, United Kingdom
Reviewed 21 November 2015 via mobile

Just returned from this hotel and can say that me and my wife were extremely happy with our stay. Very clean modern hotel, nice bar, parking is only £16 for 24hs and the rooms are amazing. The only negatives that we found was that it was some way out of central London, we were only visiting the Olympic stadium/Stratford area...

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1Thank markie2222
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there, thanks for sharing your thoughts with us. Our guests do indeed give us the comment great value for money and happy you had a great experience at the Aloft! Thanks for leaving the tip on the equipment for our Re:charge area. We ill have a look into this to make sure during your next visit you will be...

Reviewed 20 November 2015 via mobile

My wife and I spent a great weekend in London and this was only enhanced with our choosing this hotel. The room was great with views all the way to the Olympic Park and beyond. The hotel has a great array of facilities which we made through most of. Although the position isn't the greatest it has easy access to...

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Helpful?
Thank Alasdair S
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there, Big thanks for the 5 stars! Happy you enjoyed the views from the hotel, they are indeed great! We are indeed a bit located out from the city centre but with the DLR directly next door it brings you in not time to the buzzing city of London. Hope to see you back soon! Have an easy breezy...

Brussels, Belgium
Reviewed 20 November 2015

it's the second time I go to the excel for a weekend getaway , the main advantage is that when there is nothing going on at the excel prices are very reasonable compared to the center and the excel offers big rooms, and a nice pool to relax after a day in the city, great bathroom and nice view over...

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Helpful?
Thank Tom V
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Tom, Thank you very much for leaving us a note! I am happy to see you enjoyed your stay and were able to wind down in Splash after a day of exploration in the city. The team has worked hard and we have rebranded the Restaurant with live grill cooking station in the middle of the restaurant. We have...

Epsom, United Kingdom
Reviewed 16 November 2015

We stayed in the hotel on Friday 13th November for our anniversary weekend in London. When we made the booking we stated this in the 'special requests. My boyfriend then proposed to me on Friday afternoon and then we check in to the hotel around 9pm on the Friday evening. We were very happy and told the lady on the...

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2Thank TurtleFace86
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Claire, Thank you for sharing your feedback with us. First of all congratulations with your anniversary! a fantastic milestone! I am sorry to hear that we were not on our a-game during your stay and I believe there were some misunderstandings that we currently are working on. It's great that we are already in contact so we can make...

Peterborough, United Kingdom
Reviewed 16 November 2015 via mobile

Last minute booking, was pleasantly surprised. Staff very friendly and welcoming. Downstairs bar was very modern, comfortable and relaxing. Hotel is either very new or very well kept. The room was extremely modern with very comfortable beds. Very large tv. Bathroom was cutting edge, felt like I was in a advert. Made use of the hotel facilties including the gym,...

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2Thank David W
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi David, Amazing review and the full 5 stars! I will share your kind feedback on the conditions of the hotel with our Repair team as they are working hard to keep the hotel to look as new! Splash with it's pool, sauna and steam room is indeed the perfect place to relax after a long day out. Thanks for...

Reviewed 16 November 2015

I booked this hotel through British Airways for a short trip to London. The hotel is within a 20 minute or so walking distance from London City Airport, so if you are using the airport, then there is no need for the DLR or a taxi. The hotel is about a 20 minute journey from Tower Gateway on the DLR...

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Helpful?
Thank Murray W
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Thanks Murray for the fantastic response you left for us! 5 stars! we are indeed very proud of the service our Talents provide to our guests! Your review ticks all the boxes! Thank you for your recommendation and we love to welcome you personally back again! Have an easy breezy day, Martijn Mulder

Manchester, UK
Reviewed 15 November 2015

I've visited perhaps 10 trade shows at Excel over the years and I've stayed at a few of the hotels around there and, so far, I'd say that Aloft is the best one that I've been to. I stayed there for 2 nights in the last week while at a show in Excel and found it to be a really...

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Helpful?
Thank Mike T
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Mike, thanks for sharing your thoughts with us. You make us feel very proud by mentioning we are the best hotel you have stayed in so far, after so many visits to the ExCel center! Sorry we were not completely on the ball during the check-in and check-out. I have shared your feedback with the team and we will...

Cardiff, United Kingdom
Reviewed 14 November 2015

The Aloft in East London is part of large worldwide chain and has that corporate feel about it. The reception staff were very polite and efficient. It is right next to and conveniently situated for the ExCel London with excellent access from the Docklands Light Railway (DLR) at Prince Regent Station; it literally is just a few minutes walk. The...

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Helpful?
Thank RobDavis12
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Rob, thanks for sharing your feedback with us. Great to read you enjoyed the facilities of the hotel and experienced the easy access to the DLR station that brings you fast to the Shopping center or to the city. Thank you for sharing your experience in our Docksider Restaurant, we will pick this up with the team to ensure...

Wellingborough, United Kingdom
Reviewed 14 November 2015 via mobile

This hotel is right beside London Excel, you can walk out of the hotel level 2 and walk straight over to Excel in 30 seconds. Rooms are very clean, modern looking and they have free water. This is no service but you can order hot food to take back to your room in the lobby. There is a restaurant attached...

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Helpful?
Thank Andy W
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Andy, thank you very much for your kind review! I am happy to see you had such a nice stay. We hope you'll be back for that other visit soon. Have an easy breezy day, Martijn Mulder

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 

Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $146 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Aloft London Excel Hotel London
Hotel Style:
#164 Romantic Hotel in London
#176 Business Hotel in London
#191 Luxury Hotel in London
#217 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Aloft London Excel staff and other travellers.
36 questions
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London, England, United Kingdom
over a year ago
glasgow,united kingdom
8 months ago
Saint Thomas, Canada

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Questions? Get answers from Aloft London Excel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the DLR and underground to travel about...its excellent”
kibkalya, 26 Apr 2017 | Read review
“All rooms were of high standard”
hmaguire5, 19 Apr 2017 | Read review
“Request one with a river view, but the other views are fine, too.”
  • View from 4th floor, opposite side to the river view rooms
Stewsview, 17 Apr 2017 | Read review
“River view”
  • View from the room
, 15 Apr 2017 | Read review
“they vare all good but a view of the dock was nice”
peteraO7606BJ, 11 Apr 2017 | Read review
5 of 5