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Hilton London Paddington

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Hilton London Paddington
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3,686 Reviews from our TripAdvisor Community

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Showing 3,223: English reviews
Tampa, Florida
Reviewed 18 July 2015

We stayed at this hotel our last night before heading back to the states. The rooms were very large and the beds were the most comfortable we stayed in during our two weeks touring England and Ireland. We had to purchase two rooms since we are a family of five and they didn't provide roll away beds. It was ridiculous...

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1Thank ilymom
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear ilymom, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are sorry to hear that you were not completely satisfied with the neighbourhood and might have felt unsecure. We would like to reassure you that our Guests safety and security is...

Dublin, Ireland
Reviewed 18 July 2015

The Hilton at London, Paddington is, simply, a great hotel. The rooms are spacious and tastefully decorated in a classic building. The staff are universally wonderful, the food is excellent, and the atmosphere is one to which I love to return time and time again. My one frustration is the pricing system. I frequently end up booking a different hotel...

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1Thank HumbleReviewer
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear HumbleReviewer, Thank you for sharing a 5-star review of our Hotel. It is gratifying to know that every time you come to London you have a great stay and Hilton London Paddington is part of that. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to exceed your...

Los Angeles, California
Reviewed 18 July 2015

We stayed in a Queen Suite. Very comfortable bed but smallish sitting area. The bathroom was spacious but the tub/shower had a high step-over. It might be a bit for older travelers to step over. The number of TV channels, transmitting in Engish, was limited to about 6 or 7. Reception was not consistent, even room to room (there was...

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1Thank MUG318CA
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear MUG318CA, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a memorable experience with us and that you would return to our Hotel at your next London visit. We take pride in delivering high levels of service standards and it is delightful to...

Reviewed 18 July 2015

The Hilton Paddington was a great hotel, lovely staff but the location was the best, being situated by Paddington train station made travelling around London so much easier. Only downside was the street noise that could be heard, mostly ambulances going to St Mary's. Would recommend this hotel for both business and pleasure.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank fionaw446
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear fionaw446, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a memorable experience with us and that you would recommend our Hotel to others. We are delighted to hear that you liked the unbeatable location of our Hotel and that you had enjoyed...

Burlingame, United States
Reviewed 17 July 2015

Although a bit more costly for a room than other hotels, the convenience and link to Healthrow Express, trains and tube outweigh the time/effort/money you'd spend staying elsewhere - (especially if you are in transit and staying 1-2 nights). Breakfast is wonderful and can hold you to dinner - great variety and quality.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Victoria M
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Victoria M, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the unbeatable location of our Hotel and that you had enjoyed your stay. We do look forward to welcoming you back to the...

Oslo
Reviewed 17 July 2015

Our travel agent booked two rooms in error one hour before we arrived at the hotel. When we checked in we asked the hotel to cancel one of the rooms. They refused and talked about their policy of no cancellations within 24 hours. Then we were given the an occupied room. And in the morning there was only cold water...

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2Thank Eigil
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Eigil, Thank you for your comments on our Hotel. We are very disappointed to hear of your experience on this occasion. Please accept our sincere apologies as this is not the usual level or standards that we aim to achieve. In order to investigate your comments and to be able to improve our service we require further information. Please...

Oban, United Kingdom
Reviewed 16 July 2015

Arrived at the hotel and, for no known reason, we were upgraded to a Tower room. Sheer luxury and with access to an executive lounge with free drinks and snacks. All so handy for the station yet totally peaceful. Dinner was slightly disappointing in that the restaurant was chilly and the ambience similarly cool, as in a bistro rather than...

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Thank spiderman87
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear spiderman87, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about Hilton London Paddington ensured that you had a pleasant and comfortable stay. We are pleased to hear that you enjoyed the comfort of the Tower Room and made the most of your stay. Our...

Amsterdam, The Netherlands
Reviewed 16 July 2015 via mobile

Right next to paddington station, so very easy to get to from heathrow. A quick hop on the tube and you're in central London. Lobby wasn't looking too promising, but the room we had was nicely refurbished. Staff we encountered were friendly and recognized my hilton status.

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Thank ruudv100
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear ruudv100, Thank you for choosing to stay at Hilton London Paddington and thank you also for being a loyal Hilton Guest. We are delighted to hear that you liked the ideal location of our Hotel and that our staff made sure you fully enjoyed your stay. We do look forward to welcoming you back to the Hotel again in...

Flat Rock
Reviewed 16 July 2015

Great overall quality and can not beat the location if you will be using Paddington Station and going to or from Heathrow. Staff were very helpful. Condition and size of room were excellent. Will use again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jay C
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Jay C, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a great experience with us and that you would return to our Hotel. It gives us such great pleasure to learn that overall everything about Hilton London Paddington ensured that you had...

Reviewed 15 July 2015 via mobile

If you like Hilton properties and convenience this Hilton is well situated for travel to the West and Heathrow. Being part of the Paddington Station complex it makes train travel very accessible. There are several restaurants in the area and it is a short walk to Kensington Gardens. If you made this your base of operation for a London visit...

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1Thank Scalarnet
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Scalarnet, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the unbeaable location of the Hotel and this made your travel and your stay in London very easy. We are sorry to hear that...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Brasserie
The Brasserie
Cuisines: International, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $290 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Reservation Options:
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Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hotel Style:
#271 Business Hotel in London
#284 Luxury Hotel in London
#308 Family Hotel in London
#315 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Paddington staff and other travellers.
61 questions
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Questions? Get answers from Hilton London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is best if you're either arriving and/or leaving on the Heathrow Express or using Paddington..”
GlobalTrekker4Ever, 16 Apr 2017 | Read review
“Avoid side facing Main entrance which has traffic and pedestrian noise”
edlenbird, 10 Apr 2017 | Read review
“We had a room facing the courtyard, and it was very quiet.”
AndreasW926, 4 Apr 2017 | Read review
“Don't be afraid of the rooms without a view, you'll not want to stay long in a room in London.”
SuitcaseLawyer, 30 Mar 2017 | Read review
“Try to get an updated room”
Freq_Traveler_101, 28 Mar 2017 | Read review
5 of 5