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Hilton London Paddington

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Hilton London Paddington
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3,650 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Paddington
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Showing 3,191: English reviews
Cambridge, United Kingdom
Reviewed 14 June 2015

I was assigned a room on the third floor and was not aware that there was a night club with a live band downstairs. On the nights of the weekend, the noise was terribly loud, disturbing and disruptive. I phoned guest relations to make a complaint, thinking that it might have been a neighbour playing loud music in a nearby...

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Helpful?
5Thank Brad L
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Brad L, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We were sorry to hear that there had been an issue with which you were...

Exeter, United Kingdom
Reviewed 14 June 2015

My wife and I enjoyed our recent weekend stay at this lovely hotel. To step off the train and walk straight into reception was an amazing bonus and we thought our room on the 4th floor was great. No noise problems at all and really comfortable bed. The room always a bit hot and stuffy, despite the outside temperature being...

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Helpful?
Thank Peter M
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Peter M, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you and your wife liked the Hotel and that you had enjoyed your stay. We do look forward to welcoming you back to the Hotel...

Nairobi, Kenya
Reviewed 14 June 2015

Although the room was nice (though the ac/heating is loud), the hotel completely misrepresents the GWR services. It is not possible to check in or out of at the GWR lounge, despite being advertised on the website, and being so informed by hotel staff. In fact one cannot get to the bloody lounge to check in, unless you have already...

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Helpful?
2Thank J H
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear J H, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We were sorry to hear that there had been several elements with which you were...

New York, United States
Reviewed 14 June 2015

This is a fine hotel with a peerless location, literally ten steps from the Paddington Underground station (across the street from the main entrance of the hotel) and even closer to the Paddington Railway station, which in fact has an entrance to the hotel one flight off the main floor of the railway platform. The people at this hotel care...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Terry H
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Terry H, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the Hotel and that you had enjoyed your stay. We do look forward to welcoming you back to the Hotel again in the...

Sydney, Australia
Reviewed 12 June 2015

You can't ask for a better location for a hotel and that's a huge plus, but the room was nothing to write home about. Fine, but nothing special. The beds were comfortable. We were 3 people in the one room and literally EVERY morning when we went to breakfast (which was included in our room) they said we were only...

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Helpful?
2Thank JanW31
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear JanW31, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. It is gratifying to know that you had a great time in London and you benefited...

Reviewed 12 June 2015 via mobile

Hotel booked because friends living nearby and recommended The hotel. Airport Express ends at Paddington Station. My experience very good. Entrance from Paddington Station which however should be marked better. As a first timer I walked around the building. Room ok but should have reading lights as generally a bit dark. All amenities standard. Surprise staff very friendly. Normally I...

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Helpful?
Thank Bobfu
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Bobfu, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the Hotel and that you had enjoyed your stay. We take pride in delivering high levels of service standards and it is delightful to...

Washington DC, District of Columbia
Reviewed 10 June 2015

The hotel is in a very convenient location with a Tube station below the hotel and it is especially convenient if you are planning to take advantage of the Heathrow Express which is just down the escalator from the lobby. The lobby is very nice and high energy. The desk clerk who checked into the hotel was not friendly or...

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Helpful?
1Thank dianne s
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear dianne s, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We were sorry to hear that there had been an issue with which you were...

Austin, Texas
Reviewed 9 June 2015

Road Warrior Ratings Hilton Paddington is attached to one of the busier train stations in London, and the termination point of the high speed train from Heathrow. This hotel is 161 years old. You feel like you are in a hotel with a long London legacy, but she looks great and doesn't have any wrinkles. Check-In? Hilton Honors precheck. 30...

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Helpful?
Thank CloudyDoug
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear CloudyDoug, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased to...

Tampa, Florida
Reviewed 9 June 2015

The fine points we wish to highlight first. We'll discuss the room issues as our closing because you should consider many of the fine features this hotel offers and then be specific and watchful of the room assigned. The hotel is located within the roof area of the London Paddington Train Station. You simply walk from platform, up an escalator...

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1Thank TEEBNTPA
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear TEEBNTPA, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We are glad to hear that you are a long term loyal member to the Company...

Liverpool, United Kingdom
Reviewed 8 June 2015

This was a real surprise my husband didn't tell me where we would be staying so I had no clue. This hotel was huge, literally around the corner from Paddington station and a short bus trip to Oxford street. The room was lovely and the staff were great. Breakfast was way too much, I usually grab a banana. It made...

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Helpful?
Thank Jenny S
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Jenny S, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant, comfortable and memorable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Brasserie
The Brasserie
Cuisines: International, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $279 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hilton EMEA, HotelsforEveryone and Jetsetter so you can book your Hilton London Paddington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hotel Style:
#271 Business Hotel in London
#278 Luxury Hotel in London
#308 Family Hotel in London
#315 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Paddington staff and other travellers.
59 questions
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Questions? Get answers from Hilton London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“If you can afford it - only use the GWR rooms. Otherwise, try the Landmark Hotel..Its a different level altogether...”
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“GWR Tower rooms are the best”
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“I normally take a deluxe king bed”
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“If you can b sure to check out the new GWR Tower rooms....you will love them!”
 of 5 bubbles travelersnotes, 5 Mar 2017 | Read review
“The tower rooms are huge, no views. The Terrace Suite had a much better view, but the suite was really just a room.”
 of 5 bubbles wteare, 2 Mar 2017 | Read review
5 of 5