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Hilton London Paddington

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Traveller (935)
Room & Suite (516)
Dining (32)
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Overview
  • Excellent32%
  • Very good43%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“train station”(276 reviews)
“gwr tower”(66 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Hilton London Paddington
Special Offer: Advance Purchase
Offers from Hilton London Paddington
Special Offer: Advance Purchase
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,252)
There are newer reviews for Hilton London Paddington
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3,712 results
Traveller rating
1,220
1,498
574
237
183
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1,220
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574
237
183
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All reviewstrain stationgwr towerthe executive loungesteam bartower roompraed streetdirect accessconvenient locationhotel lobbyexcellent locationhyde parkmini bartube linesby london standardsan upgradepaddingtonconvenience
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1,211 - 1,215 of 3,712 reviews
Reviewed February 15, 2016 via mobile

Friendly staff and clean room. The bar area is modern and well presented. It is very handy for travelling to Heathrow and travelling around London. Rooms not very small compared to some London hotels, reasonable value for money. I would stay again if need to...More

Thank igototravel
Response from HiltonLonPaddington, Guest Relations Manager at Hilton London PaddingtonResponded February 18, 2016

Dear mtravels1, Thank you for taking the time to write such fantastic comments in your review. It is rewarding to hear that our Guests have had a comfortable and pleasant stay with us and that you would return to our Hotel. We look forward to...More

Reviewed February 15, 2016

Hotel was really good. Stayed in the GWR tower and the room was outstanding. Ate room service one night, food was of a high standard and delivered promptly. Only negative in my whole stay was I was questioned whether breakfast was included in my room...More

1  Thank Ste24
Response from HiltonLonPaddington, Guest Relations Manager at Hilton London PaddingtonResponded February 18, 2016

Dear Ste24, Thank you for choosing to stay at our premium GWR Tower at Hilton London Paddington and thank you also for sharing your review following your visit. We are delighted to hear that you liked the Hotel, its accommodations and services and that you...More

Reviewed February 15, 2016

Great location, avoid the restaurant, especially for breakfast, Its super expensive (21 BP) and VERY poor quality. Rooms are clean and nice.Easy access to Heath Row via the train. Lots of restaurants nearby.Overall just okMore

Review collected in partnership with Hilton Hotels & Resorts
Thank Robert T
Response from HiltonLonPaddington, Guest Relations Manager at Hilton London PaddingtonResponded February 18, 2016

Dear Robert T, Thank you for being our Guest and for sharing your comments on our Hotel. We are disappointed to hear that you did not fully enjoy the breakfast service and we did not meet your expectations. Please accept our sincere apologies as this...More

Reviewed February 10, 2016

Have read several reviews noting the rooms being too hot, the beds being too hard, and the staff being "hit and miss", and I have to say, this was my experience as well. The bed indeed was quite hard (seemed like a cheap mattress pad...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Skyehiker
Response from HiltonLonPaddington, Guest Relations Manager at Hilton London PaddingtonResponded February 12, 2016

Dear Skyehiker, Thank you for taking the time to review our Hotel; we really do appreciate all Guest feedback as it is only through comments such as your own that we are truly able to gauge how our Guests perceive our services and facilities. We...More

Reviewed February 9, 2016

Off the train, straight into the hotel and so easy to travel into the West End by bus from almost outside the hotel door. Amazingly helpful staff in all areas. Comfortable room and excellent breakfast.More

Thank Blodwyn44
Response from HiltonLonPaddington, Guest Relations Manager at Hilton London PaddingtonResponded February 10, 2016

Dear Blodwyn44, Thank you for your wonderful comments on our Hotel. It gives us such great pleasure to learn that overall everything about Hilton London Paddington ensured that you had a pleasant and comfortable stay. We look forward to welcoming you back to Paddington in...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$193 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#160 Family Hotel in London
#268 Business Hotel in London
#311 Romantic Hotel in London
#315 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$193 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#160 Family Hotel in London
#268 Business Hotel in London
#311 Romantic Hotel in London
#315 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (935)
Room & Suite (516)
Dining (32)
Family and Play Areas (7)
Business Centre & Event Rooms (5)
Questions & Answers
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Tatankar
May 19, 2018|
AnswerShow all 4 answers
Response from Jet A | Reviewed this property |
The lifts are different and the rooms are offer, newer and the executive lounge is great!
0
Votes
MaggieinSoNE
April 19, 2018|
AnswerShow all 5 answers
Response from hamidshah2017 | Reviewed this property |
I never experienced this issue with the water all was well and fine when we stayed at hilton paddington.
1
Vote
Florencia V
January 14, 2018|
AnswerShow all 6 answers
Response from Anthony B | Reviewed this property |
It is free.
0
Votes
Room Tips
"Ya get what ya pay for. Budget price, budget room."
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"Rooms at the rear overlooking courtyard may be quieter."
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"Choose any other hotel in Paddington."
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"choose room in the first floor or not to far from elevator"
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