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BEST WESTERN Chiswick Palace & Suites

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BEST WESTERN Chiswick Palace & Suites
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657 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Chiswick Palace & Suites
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Showing 526: English reviews
Cambridge, United Kingdom
Reviewed 3 weeks ago

Stayed one night, to visit the nearby Sipsmiths distillery. Location is an easy 5 mins walk from Stanford Brook tube station. Checkin was efficient & friendly. Our room was comfortably large and looked immaculate - in fact it looked as if it just been refurbished. We did not try the aircon, but the Wifi worked perfectly. Tea & coffee were...

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Helpful?
Thank TWinster13
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear TWinster13, thank you for your five star review, and your positive comments. I would like to thank you for your kind words about our team. We strive to deliver a five star service. We hope to welcome you back to the hotel. Kind Regards,

Reviewed 4 weeks ago

This was just a pit stop between travelling up the country, but i wil for sure return this has such a feel to the place you feel welcome from the second you walk in, nothing is to much trouble, staff amazing and attentive. Spending half my life in hotels due to work I do have a high expectation when it...

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Helpful?
Thank Danny G
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Danny G, thank you very much for your five start review and all the positive comments about the team and the hotel. All comments are being shared with the team and comments like yours are very motivational to the team. We hope to welcome you back soon to the Best Western Chiswick. Kind Regards,

Maidstone, United Kingdom
Reviewed 4 weeks ago

Would 100% recommend!! Stayed last week in the apartment suite, was so much more than i expected. 2 huge beds, a sofa and kitchenette with table! room and hotel is very clean and beautifully decorated. Breakfast room is gorgeous with the conservatory part in the morning. Breakfast had a very good selection which i thoroughly enjoyed. Staff were brilliant and...

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Helpful?
Thank RhiaP9394
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear RhiaP9394, thank you for your five star review and am pleased you enjoyed your stay here at the Best Western Chiswick Hotel. Thank you for your generous comments about the team, cleanliness and breakfast. We hope to welcome you back to the hotel soon. Kind Regards,

Maidstone, England, United Kingdom
Reviewed 5 weeks ago via mobile

Stayed on Tuesday night with friends in an apartment suite. The rooms was beautiful and spotless. Breakfast room was beautiful and our breakfast was lovely. Staffs were very friendly especially the GM . Great location and surrounded by beautiful shops, restaurants and bars. Easy access to central London. If you are visiting London I would like to recommend this hotel,...

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Helpful?
Thank Lee H
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Lee H, thank you for your five star review and am pleased you enjoyed your stay here at the Best Western Chiswick Hotel. Thank you for your generous comments about the team, cleanliness and breakfast. We hope to welcome you back to the hotel soon. Kind Regards,

Newark-on-Trent, United Kingdom
Reviewed 2 November 2016 via mobile

I only stayed here for one night. The staff are friendly, the room was very clean. The only slightly off comment would be the bed and pillows were a little too firm for my liking. Overall a nice place to stay

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Helpful?
Thank James P
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear James P, Thank you for your review. I am pleased you enjoyed your stay. We have taken your comments on board about the bed and pillows which are new. We hope to welcome you back soon. Kind Regards

Reviewed 1 November 2016 via mobile

I was staying 4 nights in this hotel and it was very clean and comfortable, super friendly stuff. Only one thing that was not superb was breakfast. Beans were often pretty cold and eggs looked strange. All together great stay! Hotel is in very nice area and near to underground

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Helpful?
Thank Alena S
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Alena S, Thank you for your review. I am pleased you enjoyed your stay. We have taken your comments on board about the breakfast. We hope to welcome you back soon. Kind Regards

Shrewsbury, United Kingdom
Reviewed 1 November 2016

Excellent location on Chiswick High Street - with lots of eateries to suit all budgets within walking distance. Staff are very welcoming and friendly; rooms are spotless (albeit quite small). Has a FREE car park.

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Helpful?
Thank Paul C
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Paul C, Thank you for your review. I am pleased you enjoyed your stay and thank you for your most generous comments about our hotel the cleanliness, amenities and most importantly for your recommendation. We hope to welcome you back soon. Kind Regards

Leeds, United Kingdom
Reviewed 27 October 2016 via mobile

This could have been a 5 star review as the room itself was perfectly nice and the bed was comfy. However, we were unsure whether we had paid for breakfast within the cost of the room so asked when we checked in and we're told yes it was included and were given breakfast times. The breakfast buffet was distinctly average...

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Helpful?
Thank cesc91
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Cesc91, Thank you for your comments following your stay with us. We appreciate any feedback which will allow us to continually monitor & improve our service & standards. I was very sorry to read of your experience on this occasion & apologise for any shortcomings which have been noted. Please call me on 0208 994 1712 so we can...

Paris, France
Reviewed 26 October 2016

I booked a basement room and sent an email requesting a basement room and got a reply from a receptionist called Miguel that I would indeed have a basement room. I arrive and check in only to discover that I didn't have a basement room. But luckily Miguel was on duty. He said that the hotel was full and he...

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Helpful?
Thank John H
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear John H, We appreciate all feedback which will allow us to continually monitor & improve our service & standards & I am grateful for your comments. We have taken your points on board. I am very sorry that you were not allocated your preferred room in the basement. I am sorry this was not resolved at the time &...

Ottawa, Canada
Reviewed 25 October 2016

My room had a small narrow bed, a good amount of "walking around" space, and a small but nice bathroom with a shower. On the street, but quiet except for the occasional sirens. The "curtain" on my skylight did little to darken the room. Check the shower in your oom, as some are short, especially if you are tall. Mine...

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Helpful?
Thank ASchlarb
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear ASchlarb, Thank you for your review & your comments about the team. We will get the IT team to look into public area computer. We do hope we will have the opportunity to welcome you back in the future & to demonstrate our usual standards. Yours Sincerely

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning

Additional Information about BEST WESTERN Chiswick Palace & Suites

Address: 73 Chiswick High Road | Chiswick, London W4 2LS, England
Region: United Kingdom > England > London > Chiswick
Price Range: $108 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Chiswick Palace & Suites 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Chiswick Palace And Suites
Best Western Chiswick Palace Hotel London
Chiswick Hotel London
Best Western London
Hotel Style:
#91 Best Value Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Chiswick Palace & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Chiswick Palace & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just book at this hotel i am sure you will not be disappointed.”
 of 5 bubbles dannyg315, 9 Nov 2016 | Read review
“I had a room at the back of the hotel on the ground floor - Very quiet”
 of 5 bubbles W3376HSpaulc, 1 Nov 2016 | Read review
“nake sure the shower is not short”
 of 5 bubbles ASchlarb, 25 Oct 2016 | Read review
“try and avoid the basement rooms”
 of 5 bubbles 474ianl, 17 Oct 2016 | Read review
“Rooms to the rear of the hotel will be quieter”
 of 5 bubbles lindafromworthing, 7 Oct 2016 | Read review
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