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Astor Queensway Hostel

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Astor Queensway Hostel
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230 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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Reviewed 2 weeks ago

The location is great, i the west of zone 1, only 5 minutes walk from the nearest tube station. The dorms are pretty small for the amount of people that stay, but as you generally spent more time exploring the city, it's okay. The breakfast is simple and good, and on top of that it's based on a donation, that...

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Helpful?
Thank TravelWorldSteph
AstorMark, Manager at Astor Queensway Hostel, responded to this review

Hey, thank you for your review! We are super happy you enjoyed your time at our hostel! Not only are we a short walk from the tube station, Hyde Park is literally down the road! Our charity breakfast is the best way to start the day! Not only giving you the energy to explore the city, but you get to...

Cheltenham, United Kingdom
Reviewed 16 February 2017

My stay was OK - this hostel isn't bad per se and for £22 you can't really beat the price. I just really didn't like being on the top bunk (my own personal problem, I guess) and stressing on if a shower/toilet would be free when I woke up so after two nights I ended up going to a hotel...

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Helpful?
Thank Noelle B
AstorMark, Manager at Astor Queensway Hostel, responded to this review

Thank you for your review. We are happy you enjoyed our daily activities and our friendly helpful staff. Most of the rooms in our hostel are ensuite so toilets and showers will be shared by six people max, and there are additional toilets and showers in the corridors to ensure there are plenty for every guest, we are very sorry...

Cologne, Germany
Reviewed 13 February 2017

As every thing in life, this hostel has positive and negative points. I will present you them according to my point of view and you are able to decide whether this hostel is for you or not. Positive points are the location and staff. On maximal 5 minute walking distance you can take Central line from Queensway and Circle and...

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Thank Beatriz M
AstorMark, Manager at Astor Queensway Hostel, responded to this review

Thank you for taking your time to write a review. We are very happy you enjoyed our amazing location, being a stone throw from Hyde Park is really amazing particularly now that Sprint is blooming! The local scene in Queensway is also great and a short walk away from Notting Hill! We are sorry if there were noisy guests on...

Reviewed 6 February 2017

I really appreciated my coming there!! It was for one night. The staff is adorable, the room and common spaces were clean. The breakfast was super nice (different breads and jams, peanut butter, coffee, tea...) and the money for the breakfast is collected for some charity which is amazing !!! The only sad thing is that there are not enough...

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Helpful?
Thank PollyChibiMoon
AstorMark, Manager at Astor Queensway Hostel, responded to this review

Hey! Thank you so much for your review. We are super happy you had an amazing time! It is our mission for everyone to come through our doors leave with a big smile and having made some new friends. Our breakfast is without a doubt the best way to fill up your stomach and help a good cause for only...

Reviewed 10 December 2016 via mobile

I forgot new boots in my room which I had just bought for over £300. Asked Astor via mail if they found them. They did. I would have picked them up on occasion but Astor even offered to ship them to me. Very nice, right?Despite several mails and some waiting that never happened. Why? "Change of management. Now we can't...

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1Thank vanaik
Reviewed 15 November 2016

I had a fantastic stay with Astor during my time in London. The hostel is super clean, great wifi, comfy beds and has all the things you need for a very comfortable stay. It's also in a well-connected location and right next to Hyde Park. But what makes Astor stand out from many other hostels I've stayed in over the...

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Thank Dave O
Alexa K, Guest Relations Manager at Astor Queensway Hostel, responded to this review

We can't thank you enough for this shiny review, it makes us very happy! Thank you very much for acknowledging all our efforts and the hard work of our staff, we want our guests to feel that they can communicate absolutely anything they need with the team at any time. We also appreciate your contribution towards our charity breakfast, thanks...

India
Reviewed 24 October 2016

the staff was really nice and supportive but the kind of stay we had was really a bad one. we had booked a double room for 4 nights. it had bunk beds and was on 6th floor. we had to drag all our luggage to the 6th floor just to know that the key of that room wasnt working. Everytime...

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Thank nids2711
AstorMark, Manager at Astor Queensway Hostel, responded to this review

Hey thank you for your feedback, we are sorry you did not have an amazing time with us and you feel this way about your stay. We did everything in our power to try and get a replacement door mechanism, but as it was over the weekend we could not have it sent through in time, which is why we...

Ireland
Reviewed 23 October 2016

This was a good hostel, it is a good place to meet people and the staff are friendly. It has a good atmosphere. There was an organised walking tour for Astor Only hostels which is a great way to meet other people. Great location. I already wrote a review on Hostelworld, but why not write another here...

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Helpful?
Thank Conor M
AstorMark, Manager at Astor Queensway Hostel, responded to this review

Heeey! Thank you so much for your double feedback! We are super super happy you had a great time staying with us and embraced the spirit of the hostel and met some nice people! Looking forward to seeing you on your next visit to this amazing city! Lots of love, the Astor Family!

Reviewed 22 September 2016

I really wanted to say that I have enjoyed my stay at Astor, but that wasn't quite what happened. The internet was really bad and to use it in the rooms was almost impossible - which is a big issue, if you are traveling without roaming. There were no power outlets close to the beds (imagine sleeping at a place...

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Helpful?
Thank Julia G
AstorMark, Manager at Astor Queensway Hostel, responded to this review

Hey thanks for your feedback! We are sorry there was a problem with the wifi during your stay, because of those few days when couldn't get a stable signal we have changed all of the kit and have brand new Routers and Lines and the wifi is now super fast and stable! We have ordered some new units which will...

Sao Paulo, SP
Reviewed 16 September 2016

Location is very good, right next to Hyde Park and close to the tube. Facilities need some updating, rooms are small and have this really old carpet. No air conditioning, so its a little unpleasant in the summer. Staff is really nice though, good breakfast (they ask for 1 pound donation), free wifi. No elevator also, so be ready to...

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Thank alexct2016
AstorMark, Manager at Astor Queensway Hostel, responded to this review

Hey thank you for your feedback! You will be happy to know we have gotten rid of all the carpet inside the rooms! It is now all hardwood floors which make it a lot fresher during the hot days! Although, now that it is getting colder we have our heating on 24 hours a day to keep the rooms nice...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Formerly Astor Quest, a boutique budget hostel located in the bustling neighbourhood of Bayswater. With 100 beds, this hostel is charming and welcoming and set is in a quiet street minutes from Hyde Park. The Astor Queensway is one of the best low budget hotels, and the staff will keep you staying with a smile on your face throughout your stay. Welcoming backpackers through it's doors for over 20 years, this has the feel of a guesthouse. A short bus or tube ride takes you into the centre of town and all the sights including Oxford Circus, Trafalgar Square and Covent Garden. With a tranquil kitchen and dining room to converse with fellow travellers, 24-hour reception and clean comfortable beds, with breakfast included, the team at the Astor Queensway present much more than just a low cost room. Please note that we only allow guests between the ages of 18 and 35 years old as we are a backpackers hostel. ... more   less 

Additional Information about Astor Queensway Hostel

Address: 45 Queensborough Terrace | Bayswater, London W2 3SY, England (Formerly Astor Quest Hostel)
Region: United Kingdom > England > London
Price Range: $38 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Astor Queensway Hostel 3*
Number of rooms: 18
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Questions & Answers

Here's what travellers have asked, with answers from Astor Queensway Hostel staff and other travellers.
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Orlando, Florida
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms have a bunk bed so doesn't really matter whether u take a private room o stay in the dorm”
 of 5 bubbles nids2711, 24 Oct 2016 | Read review
“Rooms lower to the ground floor are cooler in the summer heat and easily accessible”
 of 5 bubbles MeowBatmanSymbol, 24 Jul 2016 | Read review
“It is a 6-floor walk-up, so be wary with your luggage.”
 of 5 bubbles 849robp, 9 Feb 2016 | Read review
“There isn't a lift but the staff will help you carry your things up the steps.”
 of 5 bubbles 562evelynt, 11 Dec 2015 | Read review
“First floor, 4 bed female ensuite.”
 of 5 bubbles GmaxCRO, 28 Apr 2015 | Read review
5 of 5