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The Queen's Gate Hotel

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#338 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Queen's Gate Hotel
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910 Reviews from our TripAdvisor Community

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Showing 649: English reviews
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Tunkhannock, Pennsylvania
Reviewed 2 days ago NEWvia mobile

This is a very nice hotel in a great location! Close to everything and easy access to the tube. Breakfast every morning was wonderful, staff is really friendly and helpful. A great place to stay when in London!

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Helpful?
Thank Sharon G
London
Reviewed 5 days ago NEW

I spent a pleasant afternoon at the Queen's Gate Hotel having afternoon tea with my mother (£24 each on a Thursday). The tea was ample - 3 quite large sandwiches each and cakes followed by 6 scones with cream and jam. There was unlimited tea. We couldn't eat it all. The sandwiches were tasty as were the cakes but the...

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Helpful?
Thank Gilly2222
Halesworth, United Kingdom
Reviewed 1 week ago

Can't fault the location but two of the worst nights' sleep ever! Walls are paper thin, can hear every word from next room and with wooden floors everything echoes - especially at 4am and 6am which was when we were woken both mornings there. Rooms basic, no bath, no complimentary biscuits, not even saucers for the cups. Breakfast choice limited....

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Helpful?
Thank Moira C
TheQueensGateHotel, General Manager at The Queen's Gate Hotel, responded to this review

Dear Moira C, Please accept my sincere apologies that your sleep was disrupted. We will now add soya milk to the buffet and ensure the buffet is replenished accordingly. I very much hope you will return and give us a second opportunity. Sincerely Colm Kelly, General Manager

Norwich, United Kingdom
Reviewed 2 weeks ago

We stayed for one night and were extremely impressed by the hotel's consistently lovely staff. Everyone we met was extremely friendly and welcoming, asking us if there was any help they could provide. A great credit to themselves and heaven help our hotel industry if Brexit leads to a loss of European staff. Our room featured a massive bed and...

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Helpful?
Thank Jarroldstander
TheQueensGateHotel, General Manager at The Queen's Gate Hotel, responded to this review

Dear Jarroldstander, I am thrilled to read your wonderful comments about my team, the spacious room and great housekeeping standards. Thank you. We look forward to welcoming you back again soon. Sincerely Colm Kelly, General Manager

Welwyn Garden City, England, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed at this hotel with my husband on a week night as we were visiting the Royal Albert Hall. The hotel location is a 5 min walk from the venue and 5mins from the science museum and natural history museum so it was perfectly located. We were put in room 412 which was rather tatty and tired. The laminate flooring...

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Helpful?
Thank Louise F
TheQueensGateHotel, General Manager at The Queen's Gate Hotel, responded to this review

Dear Louise F, Thank you for staying with us during your trip to the Royal Albert Hall. Hope you had a great concert. We are currently redecorating all guest rooms and will address the issues you raise. I apologise that your sleep was disrupted and we will fix the vibration. Glad you enjoyed our breakfast and we dearly wish you...

Ashburn, Virginia
Reviewed 2 weeks ago

What a lovely hotel the Queen's Gate is. Absolutely spotless and the staff couldn't be friendlier or more helpful. Minutes to Hyde Park and the tube and all for a very reasonable rate. Just loved it! Also, great breakfast! Will stay here now whenever I'm in London.

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Helpful?
Thank Sarah M
TheQueensGateHotel, General Manager at The Queen's Gate Hotel, responded to this review

Dear Sarah M, Thank you for staying with us. My team and i are thrilled with your wonderful 5 star review. We look forward to welcoming you back agaian. Sincerely Colm Kelly, General Manager

Reviewed 2 weeks ago via mobile

Once again absolutely no problems with my stay here.Quick check in with friendly staff.Would recommend this hotel to anyone for a London stay.Bit further out than the central hotels but that is a great advantage as the pubs and restaurants are quieter.Once again cheers guys for a great stay.

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Helpful?
Thank Alasdair P
TheQueensGateHotel, General Manager at The Queen's Gate Hotel, responded to this review

Dear Alasdair P, Really appreciate your kind words and we look forward to welcoming you back. Glad you enjoyed the great bars and restaurants in the neighbourhood. Sincerely Colm Kelly, General Manager

Devon
Reviewed 2 weeks ago

We booked this hotel due to the location being so close to the Royal Albert Hall as we had booked to see Cirque du Soleil, and also like some of the restaurants in the area. As we travel to London quite regularly, we phoned the Hotel to ask about booking a quiet CLUB room. We were told the higher rooms...

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Helpful?
Thank domashea
TheQueensGateHotel, General Manager at The Queen's Gate Hotel, responded to this review

Dear Domshea, Thank you for staying with us for your visit to the Royal Albert Hall. I offer my apologies that your room preference was not honoured. We endeavour to honour guests preferences. Sorry that you had sleepless nights. Due to the building being grade 2 listed, we have not been able to install double glazing. Thank you for your...

Leicestershire
Reviewed 3 weeks ago

Stayed at the beautifully appointed Queens Gate with 3 other girlfriends as a base for a school reunion. When we arrived the room we had requested (a family room with 4 separate beds) had not been prepared as Booking.com had not passed the instruction on. However, the reception staff were fantastic and sorted things out whilst we enjoyed a complimentary...

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Helpful?
1Thank lucewo
TheQueensGateHotel, General Manager at The Queen's Gate Hotel, responded to this review

Dear lucewo, We love your 5 star review. Many thanks. Hope you had a great reunion. Sarah is a wonderful and valued colleague and she is delighted you mentioned her. We very much look forward to welcoming you and your girlfriends back again. Sincerely Colm Kelly, General Manager

Reviewed 3 weeks ago via mobile

Family room booked, loads of space and very comfortable, clean and tidy, bathroom a bit small for the larger built person. Breakfast good, first morning a bit chaotic, buffet running out of food and toast machine taking ages. The hotel next morning had made changes at breakfast and the experience was much better. Staff friendly and helpful, reception area is...

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Helpful?
Thank David G
TheQueensGateHotel, General Manager at The Queen's Gate Hotel, responded to this review

Dear David G, We love your nice comprehensive review and that you found us as great value. Your best compliment to us is that you will return. Thank you. Sincerely Colm Kelly, General Manager

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Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
This elegant 19th-century town house hotel has a privileged upscale location in Kensington. Just 300 meters from The Royal Albert Hall, Hyde Park, Kensington Gardens and the Natural History Museum. The Science Museum and the Victoria and Albert Museum are 5 minutes away. Imperial College is directly across the street. Both the Royal College of Music and the Royal College of Art are just 300 meters. The Tube stations "South Kensington"and "Gloucester Road" are 800 meters away with fantastic direct connections to Heathrow Airport, Eurostar, Theatreland, the West End, the City and Victoria Station for Gatwick Airport and Olympia Exhibition Centre. The stylish and spacious bedrooms (90) have a chic boutique feel, are air conditioned with en-suite bathroom and shower. Features include fast and free WiFi, large windows, a mini-bar, large LCD TV and wooden floors. Facilities include the Q bar with an outdoor terrace, restaurant, room service, 2 meeting rooms for 25 persons each, an internet corner and a small fitness centre. Harrods, Harvey Nichols and the designer boutiques in Knightsbridge and Sloane Street are just a 10 minutes walk. A large variety of bars and restaurants, ATMs, grocery stores and pharmacies are in the neighbourhood. We look forward to welcoming you. ... more   less 

Additional Information about The Queen's Gate Hotel

Address: 31-34 Queen's Gate, London SW7 5JA, England (Formerly Abba Queen's Gate Hotel)
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $243 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Queen's Gate Hotel 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Abba Queens Gate London
Hotel Abba Queens Gate
Abba Hotel London
Abba Queens Gate Hotel London
Hotel Style:
#243 Luxury Hotel in London
#245 Business Hotel in London
#308 Romantic Hotel in London
#322 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Queen's Gate Hotel staff and other travellers.
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Questions? Get answers from The Queen's Gate Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go by what they say! We were told we had a quiet room, if so, what must their noisy rooms be like?”
 of 5 bubbles MoiraC872, 16 Mar 2017 | Read review
“We had a room at the back of the hotel and experienced no noise disturbance”
 of 5 bubbles Jarroldstander, 10 Mar 2017 | Read review
“The hotel advised us to request a high floor to the rear. If you ask for it you won't necessarily get it.”
 of 5 bubbles domashea, 5 Mar 2017 | Read review
“As mentioned, try to avoid room 202”
 of 5 bubbles RobertK467, 1 Mar 2017 | Read review
“Avoid front of hotel if road noise bothers you.”
 of 5 bubbles GrumpyHamster, 16 Feb 2017 | Read review
5 of 5