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The Queen's Gate Hotel

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#335 of 1,086 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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909 Reviews from our TripAdvisor Community

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Showing 648: English reviews
Leeds, England
Reviewed 14 November 2015

This is my second time staying at this hotel. I came here with two of my girlfriends. We got a triple room and it was fab. Check in was quick. The room was huge with three single beds a huge area and high ceilings. Everything was really clean. 5 minute walk to tube station and in a lovely quiet location....

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Helpful?
Thank Draculas_Bride666
TheQueensGateHotel, Duty Manager / Guest Relations at The Queen's Gate Hotel, responded to this review

Dear "Draculas_Bride666", First of all, thank you for your wonderful review! Reviews like yours mean so much to all of us here,at the Queen's Gate Hotel. As we strive to make each and everyone's experience with us as good as possible,it is lovely to read that yours was that good repeatedly. We would like to thank you once more and...

Louisville, Kentucky
Reviewed 8 November 2015

All in all I had a great stay. Great location ....near underground stations and beautiful Hyde Park. Breakfast was very good. Room was small but efficient. Only complaint was airflow was non existent and room was stuffy ....and air conditioning was not working at night and had to open window in the middle of the night. It seemed to work...

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Helpful?
Thank Shae3
TheQueensGateHotel, Duty Manager / Guest Relations at The Queen's Gate Hotel, responded to this review

Dear "Shae3", We would like to thank you for your review on your recent stay with us. We are very glad that your overall experience was very good and we would like to express our apologies for the issue with your room temperature. Apart from the A/C we have a central heating system which runs at certain times during the...

Lancaster
Reviewed 5 November 2015

We booked a room for a weekend in London and selected this hotel for its location near to the Royal Albert Hall. We were greeted by a harassed looking receptionist who was very curt but efficient in dealing with us and we were soon on our way to our room. Our twin room was comfortable and warm, well-equipped and the...

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Helpful?
Thank cayenne45
TheQueensGateHotel, Duty Manager / Guest Relations at The Queen's Gate Hotel, responded to this review

Dear "cayenne45", Many thanks for taking the time to write your review. I am happy to hear that the hotel did meet up your expectations and that you enjoyed your overall stay. I am extremely sorry that you didn't receive the service the hotel prides itself upon and please be assured we will take the necessary steps to ensure this...

Reviewed 30 October 2015 via mobile

Poor quality room , poor breakfast buffet and smelt no clean and dry . All building with a make up not in deep. Only good it's a hotel located close to hyde park for running so good... That' s it Don't spend money for. 4 stars it's not more than 3 in other countries. Be careful!

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1Thank Pere B
TheQueensGateHotel, Duty Manager / Guest Relations at The Queen's Gate Hotel, responded to this review

Dear "Pere B", Thank you very much for taking the time to give feedback on your recent stay at The Queen's Gate Hotel. I was extremely disappointed to read that there were several aspects of your stay and our hotel which you felt did not meet your expectations, and that your overall stay was not as positive as that of...

Reviewed 30 October 2015 via mobile

Enjoyed 8 day stay, attentive staff, clean rooms, comfortable beds, bathrobes, slippers too! Breakfast included. Easy access to London museums and historical sites as the hotel is a short walk to the Gloucester Road tube stop. Royal Albert Hall, Natural History Museum and Victoria and Albert museum are in walking distance as is Kennsington Palace and Gardens. Cheerio!

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Helpful?
Thank apride1
TheQueensGateHotel, Duty Manager / Guest Relations at The Queen's Gate Hotel, responded to this review

Dear "apride1", Thank you so much for taking the time to post your wonderful comments, it means the world to us that you enjoyed your stay. We endeavour to supply services and facilities that travellers would find a cut above the rest and we are delighted that you found the hotel to be such. Looking forward to welcoming you back...

Middlesbrough, United Kingdom
Reviewed 29 October 2015

The hotel staff were very friendly, polite and helpful, nothing was too much trouble. Always there if needed and responded to requests promptly. Very impressed. Staff member Vangelis Georgiou was extremley helpful and informative and always had a smile on his face. We were made to feel very welcome. Would definatlley reccomend and i will be using this hotel again.

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Helpful?
Thank Charmed593746
TheQueensGateHotel, Duty Manager / Guest Relations at The Queen's Gate Hotel, responded to this review

Dear "Charmed593746", I am beyond delighted to hear that you so enjoyed your recent stay at The Queen's Gate Hotel,London. It is always wonderful to hear back from customers whose experiences perfectly mirror the service that we work diligently to provide. We hope to have the opportunity to welcome you back again very soon! Kind regards, Vangelis Georgiou Duty Manager...

Stafford, United Kingdom
Reviewed 28 October 2015 via mobile

Comfortable and clean. Spacious rooms. Great location for natural history museum and Royal Albert hall. Gloucester Road high street 5 minutes walk with a wealth of cafes and restaurants. 5 min walk to tube. Bus top virtually outside. 20 min walk to Knightsbridge along the edge of Hyde Park. Friendly staff and bar prices very reasonable compared to other areas....

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Helpful?
Thank Mandi f
TheQueensGateHotel, Duty Manager / Guest Relations at The Queen's Gate Hotel, responded to this review

Dear "Mandi f", Thank you for posting such a nice review regarding your stay at The Queen’s Gate Hotel. We are always pleased to read great feedback about our service and our convenient location, ideally placed for a night at the Royal Albert Hall, luxury shopping or leisure. The entire team hopes we will have the pleasure of welcoming you...

chicagomaco
Reviewed 27 October 2015

Great hotel. Very close to Royal Albert Hall if you plan to see a show. Breakfast is wondeful. We would stay again! many nice restaruants nearby. Also close to Harrods and Hyde park. We felt very safe walking around.

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Helpful?
Thank chicagomaco
TheQueensGateHotel, Duty Manager / Guest Relations at The Queen's Gate Hotel, responded to this review

Dear "chicagomaco", Thank you very much for sharing your feedback. I am delighted to receive your kind comments. I am happy to hear you have enjoyed your stay with us and I’m pleased that you were extremely satisfied with our location, food and service. Looking forward to welcoming you again in our hotel. Warm regards, Vangelis Georgiou Duty Manager /...

Reviewed 27 October 2015

3 night break with daughter in this hotel in an executive suite room 1013 on the first floor facing onto main road. Room is good size with twin beds, mini bar, kettle and expresso coffee maker. Bathrobes and slippers provided. Twin beds very comfortable. Check in/out was easy and front desk persons very helpful and polite. Breakfast was included and...

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Helpful?
Thank lexus444
TheQueensGateHotel, Duty Manager / Guest Relations at The Queen's Gate Hotel, responded to this review

Dear "lexus444", Thank you for your nice comment regarding your experience at The Queen’s Gate Hotel London. I’m pleased you were extremely satisfied with hotel location, accommodation and our friendly staff. Thank you for your compliments on our breakfast and our services. It is indeed a pleasure for me to note that you enjoyed your overall stay with us. It...

Reviewed 26 October 2015 via mobile

Peeling wall paper in room Airless box where air on didn't work Overall expensive for what it was Only the location was any good Tried to get a drink in the bar and the guys were just outback talking Breakfast wasn't bad although in a basement I expected better for the area of libel. It was in

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1Thank Whatever0111
TheQueensGateHotel, Duty Manager / Guest Relations at The Queen's Gate Hotel, responded to this review

Dear "Whatever0111", First of all,thank you for taking the time to create a new account on TripAdvisor in order to comment about your stay with us. We were happy to read that you enjoyed our lovely location that much. However, it seems that you did not have the experience you expected with us and we apologize for that. We took...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
This elegant 19th-century town house hotel has a privileged upscale location in Kensington. Just 300 meters from The Royal Albert Hall, Hyde Park, Kensington Gardens and the Natural History Museum. The Science Museum and the Victoria and Albert Museum are 5 minutes away. Imperial College is directly across the street. Both the Royal College of Music and the Royal College of Art are just 300 meters. The Tube stations "South Kensington"and "Gloucester Road" are 800 meters away with fantastic direct connections to Heathrow Airport, Eurostar, Theatreland, the West End, the City and Victoria Station for Gatwick Airport and Olympia Exhibition Centre. The stylish and spacious bedrooms (90) have a chic boutique feel, are air conditioned with en-suite bathroom and shower. Features include fast and free WiFi, large windows, a mini-bar, large LCD TV and wooden floors. Facilities include the Q bar with an outdoor terrace, restaurant, room service, 2 meeting rooms for 25 persons each, an internet corner and a small fitness centre. Harrods, Harvey Nichols and the designer boutiques in Knightsbridge and Sloane Street are just a 10 minutes walk. A large variety of bars and restaurants, ATMs, grocery stores and pharmacies are in the neighbourhood. We look forward to welcoming you. ... more   less 

Additional Information about The Queen's Gate Hotel

Address: 31-34 Queen's Gate, London SW7 5JA, England (Formerly Abba Queen's Gate Hotel)
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $243 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Queen's Gate Hotel 4*
Number of rooms: 90
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Also Known As:
Abba Queens Gate London
Hotel Abba Queens Gate
Abba Hotel London
Abba Queens Gate Hotel London
Hotel Style:
#240 Luxury Hotel in London
#245 Business Hotel in London
#308 Romantic Hotel in London
#322 Family Hotel in London
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go by what they say! We were told we had a quiet room, if so, what must their noisy rooms be like?”
 of 5 bubbles MoiraC872, 16 Mar 2017 | Read review
“We had a room at the back of the hotel and experienced no noise disturbance”
 of 5 bubbles Jarroldstander, 10 Mar 2017 | Read review
“The hotel advised us to request a high floor to the rear. If you ask for it you won't necessarily get it.”
 of 5 bubbles domashea, 5 Mar 2017 | Read review
“As mentioned, try to avoid room 202”
 of 5 bubbles RobertK467, 1 Mar 2017 | Read review
“Avoid front of hotel if road noise bothers you.”
 of 5 bubbles GrumpyHamster, 16 Feb 2017 | Read review
5 of 5