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2017-11-05 2017-11-06
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    The Grosvenor Hotel

    101 Buckingham Palace Road, London SW1W 0SJ, England
    011 44 871 376 9038
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    2017-11-05 2017-11-06
     31 people are viewing this hotel
    US$144
    US$144
    US$144
    Traveller (1304)
    Room & Suite (532)
    Dining (122)
    Overview
    • Excellent55%
    • Very good32%
    • Average9%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “victoria station” (1,204 reviews)
    “reunion bar” (65 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Write a Review
    Reviews (4,192)
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    551 - 555 of 3,696 reviews

    Reviewed 10 February 2017 via mobile

    Stayed here for a week. Hotel is clean with reasonable amenities including decent pub. Housekeeping staff could learn to not let guest room doors slam. Very central location next to Victoria tube station and train station. Easy walking distance to Buckingham Palace, Big Ben, Westminster...More

    1  Thank ahrj
    Response from Billy H, General Manager at The Grosvenor HotelResponded 15 February 2017

    Dear Reviewer, Thanks for your post. We certainly appreciate your comments and hope to welcome you back in the future. Kind regards, Billy

    Reviewed 10 February 2017 via mobile

    Stayed here for a week using the conference facilities for business. Everyone we had contact with incredibly helpful, polite and hospitable in every sense. A big thank you to all the staff especially Kamil who could not do enough to ensure we were well looked...More

    2  Thank J B
    Response from Billy H, General Manager at The Grosvenor HotelResponded 15 February 2017

    Dear Reviewer, Thanks for your superb post following your stay with us. I really enjoyed reading your feedback and know that Kamil will feel the same. We appreciate the importance of extending excellent service and this is something that comes naturally to our team who...More

    Reviewed 9 February 2017

    Room was small but very comfortable. I could hear some announcements from Victoria station however this didn't disrupt my sleep. The bar was disappointing, despite being a quiet Wednesday night we were not able to sit at the corner table as it was reserved for...More

    Review collected in partnership with this hotel
    1  Thank clower2015
    Response from Billy H, General Manager at The Grosvenor HotelResponded 15 February 2017

    Dear Reviewer, Thanks for your post. I was dismayed your stay with us was not perfect and hope you will give us another try so you can enjoy the true Grosvenor experience. Our Guest Relations team will be delighted to look after you. Kind regards,...More

    Reviewed 9 February 2017

    Just came back from a wonderful long weekend in London and the Grosvenor Hotel was ideal! The location was perfect; so central to everything!! Hotel lobby is grand and impressive and we loved the old charm and beauty of it. Room was clean, bed was...More

    1  Thank Patricia S
    Response from Billy H, General Manager at The Grosvenor HotelResponded 15 February 2017

    Dear Reviewer, Thanks for your post and choosing The Grosvenor for your first visit to London. Situated on Buckingham Palace Road with the mainline, underground and bus stations right on our doorstep you couldn't get a more perfect location for exploring this great city. We...More

    Reviewed 9 February 2017

    We booked a trip to London and an overnight stay at the Grosvenor as a surprise for our daughter's 10th birthday. Eventhough the entire trip was a surprise she still cannot get over the fact that the Grosvenor staff organised some birthday surprises in the...More

    Review collected in partnership with this hotel
    1  Thank karin292
    Response from Billy H, General Manager at The Grosvenor HotelResponded 15 February 2017

    Dear Reviewer, Thanks for your post. I was absolutely delighted to read we made your daughters birthday such a memorable occasion. Our friendly, attentive team and I hope to see you again very soon to create some more special memories. Kind regards, Billy

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$175 - US$363 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #105 Family Hotel in London
    • #110 Romantic Hotel in London
    • #147 Business Hotel in London
    • #149 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 345
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hotels.com, Orbitz, Agoda, Cheap Tickets, Priceline, Hotwire, getaroom.com and HotelQuickly so you can book your The Grosvenor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Pimlico
    • Also Known As
    • The Grosvenor, London Hotel London ,
    • Grosvenor Hotel London ,
    • Thistle Victoria
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    Traveller (1304)
    Room & Suite (532)
    Dining (122)
    Hotel & Grounds (1023)
    Bathroom (76)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Pimlico
    Time spent in Pimlico is a slower-paced affair than
    most other Central London neighbourhoods. This largely
    residential area orderly arranged beside the Thames,
    is a treasure trove of quaint pubs, subtle
    architectural charms and local boutiques. Here, art
    lovers thrill at the chance to visit the world class
    Tate Britain gallery for its collection of British art
    from the 1500s to the present. For peace and quiet and
    ...More
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    Nearby Restaurants
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    Nearby Attractions
    Westminster Cathedral
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    Royal Mews
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    .37 km away
    London Victoria Station
    278 reviews
    .13 km away
    Ask a question
    Questions & Answers
    MrsSAJennings
    5 October 2017|
    AnswerShow all 11 answers
    Response from Joanne S | Reviewed this property |
    Yes they do have a luggage area. See the friendly Bell Hops!
    1
    Vote
    Curtis50Jackson
    26 August 2017|
    AnswerShow all 3 answers
    Response from Elaine A | Reviewed this property |
    No, it's not part of the same firm. It's a great, central place to stay and I highly recommend it.
    0
    Votes
    Maria N
    25 August 2017|
    AnswerShow all 7 answers
    Response from Tony_Minides | Reviewed this property |
    Yes, there is a hairdryer in the room.I stayed there twice and both times the rooms were quiet. They are very well insulated but to ensure total silence ask for a room on the top floor.
    1
    Vote
    Room Tips
    "Loved our room 426"
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    "Try room service meals."
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    "Try to select a room as near to the lobby as possible for a better WiFi connection."
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    "Ask for a room with a view of the city."
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