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Best Western Plus Seraphine Hammersmith Hotel

714 reviews
#566 of 1,077 Hotels in London
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Traveller (169)
Room & Suite (254)
Dining (34)
Overview
  • Excellent21%
  • Very good46%
  • Average21%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Wheelchair Access
Conference Facilities
4.0 Star Hotel
All hotel details
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Reviews (714)Write a Review
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All reviewseventim apollocontinental breakfasttriple roomfree wifihigh streettube stationstayed here for one nightrooms are smallbusiness tripmain roadpiccadilly lineheathrow airportmodern hotelshort stayreception areanice bathroomfirst floor
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1 - 5 of 550 reviews
Reviewed 1 week ago

Stayed at this hotel for one night on business 21/11/17. This is a small hotel situated in a very exclusive area of Kightsbridge, London, right outside Hyde Park. The decor in the hotel is very modern and I found it clean. The rooms also had...More

Thank James J
Response from Ronnie C, General Manager at Best Western Plus Seraphine Hammersmith HotelResponded 1 week ago

Dear Guest Thank you for your wonderful review and I am glad you enjoyed your stay with us. We look forward to welcoming you back. Regards Ronnie Cherian

Reviewed 2 weeks ago via mobile

Needed a hotel for after a gig at the Hammersmith Apollo, very convenient. Rooms are very compact, only one person can walk though at a time so needs some co-ordination but the room had all you'd expect. Currently covered in scaffolding but the inside was...More

Thank krcb197
Response from Ronnie C, General Manager at Best Western Plus Seraphine Hammersmith HotelResponded 1 week ago

Dear Sir Thank you for your review and I am pleased that you enjoyed your stay with us. Regards Ronnie Cherian

Reviewed 2 weeks ago

I booked this hotel through booking.com on the promise of being close to locations whose events I was attending .I paid 674 stg for 4 nights.and frankly the room (121)in terms of size and decor certainly did not match the price.Also I had a room...More

Thank Trevor J
Response from Ronnie C, General Manager at Best Western Plus Seraphine Hammersmith HotelResponded 1 week ago

Dear Guest Thank you for your review and I am sorry that the hotel did not meet up with your expectations. I will certainly take on board the points that you raised. Regards Ronnie Cherian

Reviewed 2 weeks ago via mobile

Having read reviews I was rather concerned about what our room would be like. However cleverly my husband booked an assisted room knowing it would need space for wheelchair so not as small as others and also requested a window on arrival. Therefore we were...More

Thank 013monkey
Response from Ronnie C, General Manager at Best Western Plus Seraphine Hammersmith HotelResponded 2 weeks ago

Dear Guest Thank you for your feedback and I am very pleased that you enjoyed your stay with us. I have passed on your comments to the team. The best comment that we really look forward to is to get an endorsement of any potential...More

Reviewed 3 weeks ago via mobile

Stayed in the smallest ever hotel room I have ever seen. The gap between the end of the bed and the tv on the wall was completely ridiculous (see photo) as it was the only way around the bed besides diving over it! It felt...More

Thank HLOC123
Response from Ronnie C, General Manager at Best Western Plus Seraphine Hammersmith HotelResponded 2 weeks ago

Dear Guest Thank you for your review and unfortunately the room you occupied happened to be the tiniest in the hotel. I do apologise for the inconvenience caused. If you ever do return I will guarantee that you will be upgraded. Regards Ronnie Cherian

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Traveller (169)
Room & Suite (254)
Dining (34)
Hotel & Grounds (111)
Bathroom (31)
Business Centre & Event Rooms (3)
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Dry Cleaning
Laundry Service
Breakfast included
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$86 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#341 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$86 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#341 Luxury Hotel in London
Room types
Non-Smoking Rooms
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