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This is our first time to London, luckily we met a very nice friend named Imed, who worked in Mercure London Kensington. With his great and warm help for our detailed questions and issues, we had a really happy travel and a surprisingly good memory....More
Thank Joe Z
Response from Victoria C, Manager at Mercure London KensingtonResponded yesterday
Thank you for your excellent comments, I am delighted to hear you were impressed with the service and attention to detail.
The Mercure London Kensington sits in one of the most sought-after parts of London, the Royal Borough of Kensington and Chelsea, with its world-renowned...More
Was pleasantly surprised at the first moment inside this hotel as we were greeted well and were immediately given great information on what is around the hotel and time spent with the city map to get us orientated with the city.
We upgraded our room...More
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Thank Janice C
Response from Victoria C, Manager at Mercure London KensingtonResponded 5 weeks ago
Thank you for sharing your five star comments on your recent stay at Mercure London Kensington, I am delighted to hear you found the staff great and the room good.
I am very happy to receive your comments on the location and the local amenities....More
Small room like all London hotels but the bed was good. Nevertheless I would not go back because the hotel is below a Mercure standard. The reception staff had an argument with raised voices, the barman was not there and when he finally showed up...More
I have stayed at this hotel twice now and my first visit was better than my second. As has been said on a lot of reviews the rooms in this hotel are really small. That doesn’t really bother me. But what I really struggled with...More
Response from Victoria C, Manager at Mercure London KensingtonResponded 5 days ago
We always strive to go the extra mile to ensure our guests are happy, I am truly disappointed to read your negative feedback, I can assure you this is certainly not our intention. We take great pride in ensuring every guest leaves feeling bestowed with...More
We were here for a couple of days before a tour started, found that the facilities were fantastic for what we paid. Comfortable and light filled, the staff were always helpful. Danielle in particular on front desk was especially accommodating, she made our stay that...More
Thank Mathew B
Response from Victoria C, Manager at Mercure London KensingtonResponded 1 week ago
Thank you for your fantastic comments, it is a pleasure to hear you found Mercure London Kensington well located and provided convenient access for the tube.
Our boutique hotel offers an unbeatable combination of contemporary design, comfort and convenience for your stay.
I am pleased...More
US$122 - US$243 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
#341 Family Hotel in London
#348 Business Hotel in London
#366 Luxury Hotel in London
Number of rooms
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South Kensington / Kensington and Hyde Park / Paddington / Maida Vale
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming
and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.