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Mercure London Kensington

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Mercure London Kensington
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1,323 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure London Kensington
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Showing 888: English reviews
Bristol, United Kingdom
Reviewed 9 August 2013

This hotel set off Cromwell Street in London is ideally placed for visiting the Natural History, Science, Geological and V&A museums. It is an easy 5 min walk from Gloucester Road tube station. Our room was very comfortable and well sized and I was happy when the receptionist told me that the room was ready at 2pm! (check-in is usually...

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Helpful?
Thank Victoria B
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Guest, We appreciate your lovely comments. We are pleased to see that our efforts in trying to provide memorable stays to our guests have not gone unnoticed. Your feedback about the sausages and bacon has been raised with our breakfast chef and we will definitely look into this. Thank you for your stay and we look forward to welcoming...

london
Reviewed 7 August 2013

Second stay at this hotel and I must say it gets better and better. I started my stay with a friendly welcome and an upgrade to one of their executive rooms. The room was very spacious and the bed really comfortable. Air conditioning was heaven, considering the heat we had to put up with outside. Breakfast was delicious. Excellent food...

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Helpful?
Thank travelobaby
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Guest, Thank you for your review. We are delighted to read that you enjoyed your second stay with us. I will share your positive comments with the team who I am sure will be very grateful. We look forward to welcoming you back on many future occasions. Kindest regards, Georgiana Pusnava Hotel Manager

Sydney
Reviewed 4 August 2013

I stayed for 4 nights, starting with a warm welcome at 10.30pm! I didn't use the restaurant, so can't comment on that. The room was small, but I did book the small double room, so I'm not complaining about it :) Lovely waffle robes, comfortable bed, curtains that blacked out the night light, nice choice of teas and the room...

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1Thank kylie w
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Guest, Thank you for taking the time to post your review. I was delighted to read that you enjoyed your stay with us. Your positive comments regarding the cleanliness of the rooms and friendliness of our staff have brought a smile on our faces and will encourage us to continue providing excellent service. I raised your concern regarding the...

Canberra, Australia
Reviewed 1 August 2013

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Thank Trish1812
Linforth, Duty manager at Mercure London Kensington, responded to this review

Perth, Australia
Reviewed 31 July 2013

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Thank Papoofnik
Linforth, Duty Manager at Mercure London Kensington, responded to this review

Inverness, United Kingdom
Reviewed 31 July 2013

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Thank Kate M
Linforth, Duty Manager at Mercure London Kensington, responded to this review

firbeck
Reviewed 28 July 2013

Booked this weekend break a few months ago on spec. The hotel is in a lovely area of south kensington near the glouchester road tube station. The hotel is very chic and an impressive lobby area and bar. The staff were very helpful and friendly and our room although small was beautifully decorated and had everything you needed from toiletries...

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Thank madalineFirbeck
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Guest, We are grateful for your review. Our aim is to give memorable experienced to our guests and I am happy to read that we have succeeded. Your positive comments regarding our rooms and service are much appreciated and I hope we will have the pleasure of welcoming you back in the near future. Kindest regards, Georgiana Pusnava Hotel...

Surrey
Reviewed 28 July 2013

I have stayed in a Mercure before in North Cyprus which was really good but this hotel was a real disappointment given how much we paid for the room on a last minute deal (£150 for one night). The room was a standard double room (room 311) - on arrival, reception area is nice enough, but that is as good...

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1Thank Embargoed
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Guest, Thank you for taking the time to post your review. Our rooms vary in size from small doubles to king executive. The size of our small doubles is clearly mentioned on the websiteas we do not want to misguide our guests, We are currently looking at ways to improve comfort in these particular rooms. I am aware of...

vadodara
Reviewed 24 July 2013 via mobile

This hotel was clean , service was decent and reception staff helpful. Excellent location close to the tube station, bus stop & taxis. Proximity to the museum area & an easy walk to high st. Kensington. Convenient for business as well as holiday. Decent breakfast.

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Thank srg45
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Guest, Thank you for your review. I was very pleased to read that you enjoyed our excellent location and the service you have experienced. Your positive comments will be passed onto all our staff. We hope to have the pleasure of welcoming you back on many future occasions. Kindest regards, Georgiana Pusnava Hotel Manager

Brisbane, Australia
Reviewed 23 July 2013

Don't expect too much space in your room, I know this is the norm. in some hotels in the UK & Europe. I had approx. 50cm of space around the front and side of the bed. Small cupboard and small desk that is taken up with the TV. Bathroom was ok, with shower pressure good and hot, the toilet roll...

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Thank ChappyOz
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Guest, Thank you for your review. I am delighted to read that you enjoyed our services and hospitality, our aim is to deliver memorable service and delicious food. Our room sizes vary from small doubles to king executive. We are aware that our small doubles are not to everyone liking. We are continuously looking at ways to improve comfort...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
We currently have off site parking next to the hotel at £30 a day.(T&C- Subject to availability) ... more   less 

Additional Information about Mercure London Kensington

Address: 1A Lexham Gardens | Kensington, London W8 5JJ, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park , Paddington / Maida Vale
Price Range: $152 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Kensington 4*
Number of rooms: 82
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Also Known As:
Mercure London Kensington Hotel London
Hotel Style:
#307 Luxury Hotel in London
#341 Family Hotel in London
#348 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Kensington staff and other travellers.
14 questions
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Questions? Get answers from Mercure London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room details on the hotel website as these are very clear and if you like more space go for more than a standard double.”
 of 5 bubbles Jule352, 24 Nov 2016 | Read review
“High floor”
 of 5 bubbles Deceangi, 7 Nov 2016 | Read review
“Ask for what you need.”
 of 5 bubbles ahratsny, 26 Sep 2016 | Read review
“Get a suite”
 of 5 bubbles Turzum, 19 Sep 2016 | Read review
“Ask for a room away from the lift.”
 of 5 bubbles BerkshireWanderer, 11 Sep 2016 | Read review
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