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Mercure London Kensington

1,608 reviews
#646 of 1,081 Hotels in London
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Traveller (289)
Room & Suite (289)
Dining (40)
Overview
  • Excellent23%
  • Very good43%
  • Average20%
  • Poor9%
  • Terrible5%
Travellers talk about
“privilege room”(14 reviews)
“earls court”(52 reviews)
“cromwell road”(30 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
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Rooms
Mar. 6Mar. 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,608)Write a Review
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611 - 615 of 1,103 reviews
Reviewed 12 November 2014

Stayed there as a tourist couple in late 2013: were upgraded from small to standard room (when they realised my accor membership), which was a good size (spacious compared to other London 4* hotels). All amenities you expect (incl. everything from shoe polish to iron+board)...More

Thank germantouristcouple
Response from Linforth, Management Office at Mercure London KensingtonResponded 20 November 2014

Dear Sir & Madam, Thank you so much for the review and I can confirm that Wi-Fi is now complimentary! Looking forward to welcoming you again in the near future! Kind regards, Jalila

Reviewed 10 November 2014

The hotel is near from earls court metro station (less than 10 minutes walk) in a nice neightbourhood, with help it a lot to go to/from the aiport ( London City and Heathrow). There are lots of restaurants and a grocery nearby. The room was...More

Thank Kelly R
Response from Linforth, Management Office at Mercure London KensingtonResponded 20 November 2014

Dear Kelly, Thank you very much for your review and I was pleased to read that your overall stay was enjoyable. I do apologise for the housekeeping issue you experienced and please rest assured that appropriate action will be taken. In regards to the room...More

Reviewed 4 November 2014

We recently stayed at this hotel and found it to be excellent. The staff were very friendly and attentive (they even offered us an umbrella to borrow), the hotel clean and tidy and there was a range of food available at breakfast. It was only...More

1  Thank hexqueen
Response from Linforth, Manager at Mercure London KensingtonResponded 6 November 2014

Dear Guest, Thank you so much for your feedback I hope to welcome you back in the near future Regards Zuhaib Khan Hotel Operations Manager

Reviewed 4 November 2014

A hotel that's in an excellent location. Price and quality is great. The service is Friendly and efficient. Breakfast was plentiful and very tasty with a quick and efficient service. The surrounding area is has everything, right down to traditional english pubs with great food....More

1  Thank crazykeith2
Response from Linforth, Manager at Mercure London KensingtonResponded 5 November 2014

Dear Guest, Thank you so much for your review I am pleased that you had great stay with us. I wish to welcome you back in the near future. Regards Zuhaib Khan Hotel Operations Manager

Reviewed 4 November 2014

On arrival at the hotel we were immediately upgraded to a king size room with breakfast included which was very much appreciated. The room was lovely and clean with a complimentary drinks fridge included. The breakfast was also lovely. The service in the hotel was...More

1  Thank Penny B
Response from Linforth, Manager at Mercure London KensingtonResponded 5 November 2014

Dear Guest, Thank you so much for your review. I am delighted that you enjoyed your stay with us. Here at Mercure our team do ensure all our guests receive service none to best. I will be more than happy to share your comments with...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$124 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#345 Business Hotel in London
#370 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$124 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#345 Business Hotel in London
#370 Luxury Hotel in London
Room types
Non-Smoking Rooms
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Traveller (289)
Room & Suite (289)
Dining (40)
Business Centre & Event Rooms (9)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
dunkleys2016
15 November 2017|
AnswerShow all 3 answers
Response from MaryPSydney | Reviewed this property |
its best to email them
0
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BrightonMarble
7 November 2017|
AnswerShow all 4 answers
Response from bakerman2017 | Reviewed this property |
There are several car parks in Kensington area; NCP Royal Garden Hotel NCP London Broadwood Terrace Indigo Hornton Street You can find more on internet.
1
Vote
Hernan G
6 June 2017|
Answer
Response from Z7468QUjohnc | Reviewed this property |
I totally agree with Hernan G.s sentiments. The staff (at present)are great, courteous and professional
0
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Room Tips
"Avoid room 515 - it is a shoebox (and if you get the wrong staff they'll try to pass it off as a higher..."
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"small double was reserved as described above it was very indeed very small but the bed was comfortable."
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"Specify a larger room on booking."
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"Just don't go there in the winter."
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