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Sofitel London St James

SofitelUS$538*
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#25 of 1,064 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sofitel London St James
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3,876 Reviews from our TripAdvisor Community

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Showing 2,621: English reviews
Hereford, Uk
Reviewed 5 November 2012

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Helpful?
1Thank Hereford_UKPeter
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Cheltenham, United Kingdom
Reviewed 4 November 2012

the Staff at Sofitel St James could not have made us feel more welcome or cherished. They were warm, kind and welcoming. We have a fabulous experience from the moment we walked through the door to the moment we left. I could not recommend this Hotel too highly. Everything was of the highest order; the welcome, the spa, the massage,...

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Helpful?
2Thank Penny L
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for such marvellous a feedback. All the team and I have read it with great enthusiasm! It was a delight to have pleasantly surprised your daughter for her 21st birthday. We look forward to your next stay with the family. Au revoir, Denis

San Francisco, California
Reviewed 4 November 2012

We stayed here 4 nights--a spectacular experience. Welcome drink on check-in. Free WiFi. Large rooms with great amenities, super quiet and extra-comfy bed and pillows. Can't beat the location, right off of Regent street, close to Picadilly and Charing Cross stations, Trafalgar square, National Gallery, and the theater district. Extra-clean rooms--I forgot and left the "do not disturb" light on...

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Thank tripwarden
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

The whole team and I were delighted to hear that you have had such a "spectacular experience" at Sofitel London St James. We love to look after our guests and their satisfaction is our utmost reward. I can tell that Sofitel Luxury Hotels has achieved its goal in taking you to sleep like onto fluffy clouds. Did you know that...

Perth, Australia
Reviewed 4 November 2012

We had notified the hotel that we'd be arriving in London early (after 24+ hours of travelling) and that we were getting married on our trip. When we arrived, we were able to check-in early, which really gave us a whole extra day in London because we could have a shower and feel human again before going to explore. That...

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Helpful?
Thank Indigo123
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

We try our utmost to accommodate our guests at the earliest convenience however it is based upon availability. I am happy to hear that we could do so on this occasion. It was a pleasure to surprise you both with special attentions to celebrate your wedding. I thank you pointing out our helpful concierges. Indeed they know everything about London....

Sydney, Australia
Reviewed 3 November 2012

Nothing like arriving in London from Australia to a warm welcome and the comfiest of Sofitel beds. Great rooms and stunning bathroom - all just a hop, skip and a jump from Picadilly Circus, Trafalgar Square, Regent St Shopping, Soho bars and restaurants. Is an excellent location for all the main galleries - Royal Academy, National Gallery, National Portrait Gallery...

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Thank shanthini41
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

We wanted Sofitel London St James to be a luxurious, cozy haven of peace. I am glad to hear that you have very much enjoyed the atmosphere we have created in here. The Executive Chef and I felt really proud when reading your satisfaction with the food served at the restaurant The Balcon. Indeed we serve only the freshiest seasonal...

London, United Kingdom
Reviewed 2 November 2012

I booked a special offer with expida, you know the rating of the hotel but not the name until you've booked and we ended up with The St James Hotel and we wasn't disappointed. I had read the room would be the smallest so I emailed the hotel and up-graded before our arrival. Beautiful hotel with a great bar right...

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Helpful?
Thank plugster10
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your positive feedback and for pointing out your very good impressions about Sofitel London St James. The St James Bar is one of our prides in the premises. The place is very much in vogue. Au revoir, Denis

Coleford, United Kingdom
Reviewed 1 November 2012

we went to london for a weekend break,we have friends living in london but we wanted to explore London more, and wanted to stay in a good hotel so choose Sofitel for the services it provides. we were very please with staff and services. location was perfect as well.

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1Thank hannah190799
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am really pleased to hear that you were enchanted with our high standards of services and I do hope to have the pleasure in welcoming you back soon in our centrally located Sofitel London St James. Next time bring your friends over to have a drink at our St James Bar after a dinner at our restaurant The Balcon....

London
Reviewed 1 November 2012

We visited for one night in the week to celebrate our wedding anniversary. The room was quite large, very quiet and the bed supercomfy without being over soft. We were left a tray of delicious macaroons and berries and there were red roses in a vase. We had dinner in the Balcon restaurant which we've been to before which was...

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Helpful?
Thank Lizzie__C
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Our utmost reward is to hear enchanted guests paying compliments about our high standards of service. We hence thank you for pointing your satisfaction out. The Executive Chef and I felt proud to read that you have had a very nice dinner at our restaurant The Balcon. Looking forward to your next stay. Au revoir, Denis

NE US
Reviewed 29 October 2012

We spent 3 nights in a small suite. The room was large and the bathroom was too. Everything about the place was classy. It was super clean and felt rich. The shower was great with plenty of hot water and water pressure. The bath towels lived on a heated towel rack. The bed was super comfy. The double-glazed windows keep...

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Helpful?
Thank Richard F
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I can tell that you have very much enjoyed the layout of your room and I am glad to hear it. The rain showers always enchant our guests. MyBed is also one of our leading products. This unique bed concept created by Sofitel Luxury Hotels is also available online. Go to sleep like onto fluffy clouds also at home and...

Kabul, Afghanistan
Reviewed 28 October 2012

As others have said, this is a very stylish (though welcoming) hotel in the centre of London's attractions. The room was comfortable (though very small - and we booked a superior), the bed very pleasant, and the bathroom well appointed (with a nice rain shower). But it's the service that makes the hotel stand out. Lovely welcome at reception (with...

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Helpful?
1Thank Vauban
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Your 15th wedding anniversary could not go unnoticed, this is the reason why we were eager to mark the occasion. Glad to hear that both of you have enjoyed our surprise! We cannot help pampering our guests. What can we do ... ? Keep on doing it :-) A très bientôt, Denis

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04/06/2017 05/06/2017
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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: $469 - $1,037 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Booking.com, Orbitz, Hotwire, Travelocity, Hotels.com, Cheap Tickets, Priceline, Cancelon, TravelUp, getaroom.com, HotelQuickly and Hotel.de so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#25 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
26 questions
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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the 5th floor, very quiet”
jsummerall, 18 May 2017 | Read review
“Rooms facing the square have a nicer outlook, but all rooms I would think are quiet”
H7675XNdavids, 12 May 2017 | Read review
“I like a room closer to the elevators.”
imadnsh, 12 May 2017 | Read review
“Room facing Regent St and Pall Mall was excellent in terms of view, natural light, ambience”
khardy478, 10 May 2017 | Read review
“The standard room was perfect and very cosy, we where on the fourth floor, which was very calm.”
GKD64, 10 May 2017 | Read review
5 of 5
Sofitel
US$538* /night
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CancelonUS$563
Expedia.comUS$537
TravelocityUS$537
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Prices are for 1 room, 2 adults
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